Save 10% on Adobe products with Klarna.

What is Klarna?

Klarna is a global payments provider that works with retailers to provide an alternate payment method to split your purchase into interest-free payments.†

To use Klarna to pay for an eligible Adobe purchase, add the products to your cart and choose Klarna at checkout. Your Adobe purchase will be split by Klarna, depending on your location. Read more about how Klarna works.

Am I eligible to pay using Klarna?

To be eligible to use Klarna in the U.S., you need to:

• Be a resident of the United States or its territories
• Be at least 18 years old
• Have a valid card or bank account
• Have a positive credit history
• Be able to receive verification codes via text

To be eligible to use Klarna’s credit products, including Pay in 4, you need to:

• Be at least 18 years old
• Be a US resident

Note that when you choose Klarna, it will also check the information you provide and your financial situation.

How can I use Klarna to pay for my Adobe plan?

If your purchase is eligible for Klarna payments, the option will appear at checkout.

When purchasing a plan:

1. Sign in to the Adobe website and select an individual app you want. Then click Buy Now or Free Trial for your app.
2. Enter your email address and select Continue. Make sure to select the Yearly, Billed Upfront plan so you can make the purchase or start a trial through Klarna.
3. When prompted to select a payment method, select Klarna.
4. In the next screen, enter your phone number. Once you add and confirm your phone number, you will receive a text message (SMS) to verify it’s you.
5. Provide the required payment details to determine your eligibility, and if approved, review and accept the terms of your payment plan.

You will receive a confirmation email from Adobe for your subscription and a separate confirmation email from Klarna with your agreement details, including your agreed-upon terms of use, total purchase price, and payment schedule.

When signing up for a trial:

1. Sign in to the Adobe website and select an individual app you want. Then click Free Trial for your app.
2. In the next screen, select the Annual, Prepaid Plan, and then select Continue.
3. Enter your email address and review the details of your trial. Make sure that you’ve selected the Yearly, Billed Upfront plan so you can start a trial through Klarna.
4. Select Klarna as a payment method and enter details such as zip code and phone number (optional). Then click Agree and Subscribe.
5. In the next screen, enter your phone number. Once you add and confirm your phone number, you will receive a text message (SMS) to verify it’s you.
6. Provide the required payment details to determine your eligibility, and if approved, review and accept the terms of your payment plan.

You will receive a confirmation email from Adobe for your trial and a separate confirmation email from Klarna with your agreement details, including your agreed-upon terms of use, total purchase price, and payment schedule.

Which payment methods are accepted?

Klarna accepts most debit and credit cards, including Visa, Discover, Maestro, American Express, and Mastercard. Note that prepaid cards are currently not accepted, and Capital One doesn’t support Buy Now, Pay Later products.

Will using Klarna affect my credit score?

No. When you sign up, Klarna may perform a soft credit check, but this won’t impact your credit score or show up as a hard inquiry on your credit report.

Can I view the order details in my Klarna app?

Yes. You can view all your Klarna purchases in one place, pay any open balances, and do more using the Klarna app. You can sign in to your Klarna account at https://app.klarna.com/login to view your order details. If you need help, connect with Klarna’s Customer Service.

What happens when I cancel my subscription?

You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support. You’ll be fully refunded if you cancel within 14 days of your initial purchase, and Klarna will update your payments accordingly. Simply follow Adobe’s cancellation instructions and make sure to note the tracking number. If you cancel after 14 days, your payment is non-refundable, and your service will continue until your contract ends.

If you want to pause your billing after you’ve canceled your subscription, sign in to your Klarna account and select Report A Return. Klarna will pause your statement, and as soon as Adobe processes your cancellation, Klarna will send an adjusted invoice. Read more about your Adobe subscription and cancellation terms and Klarna’s refund process.

Why can’t I view the option to make a purchase using Klarna?

This could happen due to one of the following reasons:

• Your billing address is outside the U.S. or UK.
• You are trying to buy an annual, paid monthly, or month-to-month subscription.
• You are purchasing a teams or business subscription.

Have more questions about Klarna?

Check out Klarna’s full FAQ page. You can reach Klarna anytime by visiting their Customer Service or by downloading the Klarna app.