Adobe Accessibility Conformance Report International Edition

(Based on VPAT® Version 2.4)

 

Product Information

Name of Product/Version Adobe Connect: Adobe Connect Application – (Windows OS) Version 2024.8 - Participant

Report Date: October 2024

Product Description: Application for Hosting online virtual classrooms, webinars, and meetings.

Contact information: access@adobe.com

Notes: The information contained in this report applies to the product itself. Information about product help and support documentation is located at: http://www.adobe.com/accessibility/compliance.html.

Evaluation Methods Used: Testing Adobe Connect involved extensive use of leading assistive technology, such as screen readers, screen magnifiers, and speech recognition software, as well as exclusive use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.

 

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standards/guidelines:

Standard/Guideline

Included in Report

Web Content Accessibility Guidelines 2.0

Level A: Yes
Level AA: Yes
Level AAA: No

Web Content Accessibility Guidelines 2.1

Level A: Yes
Level AA: Yes
Level AAA: No

Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018  

Yes

EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V3.1.1 (2019-11)

Yes

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.1 Level AAA.

 

WCAG 2.x Report

Documents conformance with:

  • EN 301 549:  Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
  • Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Guideline 1.1 Text Alternatives:

Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.1.1 (Web)
  • 10.1.1.1 (Non-web document)
  • 11.1.1.1.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product provides sufficient text alternatives for instances of active and informative images.

Guideline 1.2 Time-based Media:

Provide alternatives for time-based media.

Criteria

Conformance Level

Remarks and Explanations

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.1 (Web)
  • 10.1.2.1 (Non-web document)
  • 11.1.2.1.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product does not provide its own pre-recorded audio or video only media.

Meeting participants may share audio-only/video-only files during the meeting and provide the necessary alternative.

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.2 (Web)
  • 10.1.2.2 (Non-web document)
  • 11.1.2.2 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) 
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product supports captions in the meeting room. Host can enable captions for the participants after which the participants can opt to view the captions.

 

The product does not provide its own prerecorded media that would require captions. Meeting participants may share pre-recorded content during a meeting and provide the necessary captioning.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.3 (Web)
  • 10.1.2.3 (Non-web document)
  • 11.1.2.3.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) 
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product does not contain its own pre-recorded video content that would require audio description or a media alternative.

 

Meeting participants may share prerecorded video during the meeting and provide the necessary audio description, downloadable transcript or other media alternative.

1.2.4 Captions (Live) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 10.1.2.4 (Non-web document)
  • 11.1.2.4 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product supports captions in the meeting room.

 

Meeting hosts can use automated closed captions provided by the product, assign a dedicated participant to type closed captioning or use a third party closed captioning provider.

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.5 (Web)
  • 10.1.2.5 (Non-web document)
  • 11.1.2.5 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product does not contain its own pre-recorded video content that would require audio description.

 

Meeting participants can provide audio description for video content or provide a downloadable transcript.

Guideline 1.3 Adaptable:

Create content that can be presented in different ways (for example simpler layout) without losing information or structure.

Criteria

Conformance Level

Remarks and Explanations

1.3.1 Info and Relationships (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.1 (Web)
  • 10.1.3.1 (Non-web document)
  • 11.1.3.1.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Software: Most visual structure and relationship information, is provided through element semantics or object information or are available in text:

Exceptions include:

  • In tables the row headers are not associated with data cells.
  • Visual headings are not programmatically marked as headings.
  • The number of messages on the chat panel button is not announced. 
  • The position of items in some menus is incorrectly recognized by assistive technologies.

1.3.2 Meaningful Sequence (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.2 (Web)
  • 10.1.3.2 (Non-web document)
  • 11.1.3.2.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product presents content in a meaningful sequence.

1.3.3 Sensory Characteristics (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.3 (Web)
  • 10.1.3.3 (Non-web document)
  • 11.1.3.3 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Instructions do not rely solely on sensory characteristics.

1.3.4 Orientation (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.4 (Web)
  • 10.1.3.4 (Non-web document)
  • 11.1.3.4 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product does not restrict its view and operation to a single display orientation.

1.3.5 Identify Input Purpose (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.5 (Web)
  • 10.1.3.5 (Non-web document)
  • 11.1.3.5.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product supports the identification of the input fields that collect user information by programmatically determining their purpose.

Guideline 1.4 Distinguishable:

Make it easier for users to see and hear content including separating foreground from background.

Criteria

Conformance Level

Remarks and Explanations

1.4.1 Use of Color (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.1 (Web)
  • 10.1.4.1 (Non-web document)
  • 11.1.4.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product does not convey information through color alone.

1.4.2 Audio Control (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.2 (Web)
  • 10.1.4.2 (Non-web document)
  • 11.1.4.2 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product does not contain audio that plays automatically.

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 10.1.4.3 (Non-web document)
  • 11.1.4.3 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The text in the product meets minimum color contrast requirements.

1.4.4 Resize text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.4 (Web)
  • 10.1.4.4 (Non-web document)
  • 11.1.4.4.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Software: Most of the product allow users to resize text up to 200% without loss of content or functionality.

Exception Includes:

  • The controls on the top navigation get hidden and becomes inaccessible

1.4.5 Images of Text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.5 (Web)
  • 10.1.4.5 (Non-web document)
  • 11.1.4.5.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product uses text instead of images of text, except for branding elements that are considered essential.

1.4.10 Reflow (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.10 (Web)
  • 10.1.4.10 (Non-web document)
  • 11.1.4.10 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Does Not Support

Software: The product does not support reflow when the content is viewed at the required width of 320 CSS pixels. Users experience horizontal scrolling and content cut-off, making it difficult to navigate and access all content without needing to scroll in multiple directions.

1.4.11 Non-text Contrast (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.11 (Web)
  • 10.1.4.11 (Non-web document)
  • 11.1.4.11 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product has meaningful non-text content elements, such as most meaningful graphics and user interface components, with sufficient contrast. 

1.4.12 Text Spacing (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.12 (Web)
  • 10.1.4.12 (Non-web document)
  • 11.1.4.12 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product supports the required text style properties without loss of content or functionality.

1.4.13 Content on Hover or Focus (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.13 (Web)
  • 10.1.4.13 (Non-web document)
  • 11.1.4.13 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: When content is triggered by hover or focus, it becomes visible and then hidden in a manner which meets this criterion. 

Guideline 2.1 Keyboard Accessible:

Make all functionality available from a keyboard.

Criteria

Conformance Level

Remarks and Explanations

2.1.1 Keyboard (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.1 (Web)
  • 10.2.1.1 (Non-web document)
  • 11.2.1.1.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Software: Most product functionality can be operated through a keyboard interface. 

 

Exceptions include:

  • The close button for private chat is not keyboard accessible.
  • Whiteboard drawing tool menus are not keyboard accessible.
  • Caption panel along with its resizing and repositioning is not keyboard accessible.

2.1.2 No Keyboard Trap (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.2 (Web)
  • 10.2.1.2 (Non-web document)
  • 11.2.1.2 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product does not include keyboard traps.

2.1.4 Character Key Shortcuts (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.4 (Web)
  • 10.2.1.4 (Non-web document)
  • 11.2.1.4.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product does not provide character key shortcuts.

Guideline 2.2 Enough Time:

Provide users enough time to read and use content.

Criteria

Conformance Level

Remarks and Explanations

2.2.1 Timing Adjustable (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.1 (Web)
  • 10.2.2.1 (Non-web document)
  • 11.2.2.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product does not include time limits.

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.2 (Web)
  • 10.2.2.2 (Non-web document)
  • 11.2.2.2 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product does not include elements that move, blink, scroll, or auto-update.

Guideline 2.3 Seizures:

Do not design content in a way that is known to cause seizures. 

Criteria

Conformance Level

Remarks and Explanations

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.3.1 (Web)
  • 10.2.3.1 (Non-web document)
  • 11.2.3.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product does not contain flashing content.

Guideline 2.4 Navigable:

Provide ways to help users navigate, find content, and determine where they are. 

Criteria

Conformance Level

Remarks and Explanations

2.4.1 Bypass Blocks (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.1 (Web)
  • 10.2.4.1 (Non-web document) – Does not apply
  • 11.2.4.1 (Open Functionality Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Software: This criterion does not apply to the meeting room interface.

2.4.2 Page Titled (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.2 (Web)
  • 10.2.4.2 (Non-web document)
  • 11.2.4.2 (Open Functionality Software) - Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)

Software: Supports

Software: The title of the software describes its purpose.

2.4.3 Focus Order (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.3 (Web)
  • 10.2.4.3 (Non-web document)
  • 11.2.4.3 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Software: Most of the products support logical focus order.

 

Exceptions include: 

  • The chat panel does not receive focus immediately after activating it.
  • The tab controls in the Quiz pod does not receive focus in the correct order.
  • Focus sometimes moves to the non-interactive elements or blank elements while sharing screen.

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.4 (Web)
  • 10.2.4.4 (Non-web document)
  • 11.2.4.4 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The purpose of links in the product can be determined from the link text alone or from the programmatic context of the link.

2.4.5 Multiple Ways (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.5 (Web)
  • 10.2.4.5 (Non-web document) – Does not apply
  • 11.2.4.5 (Open Functionality Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Software: This criterion does not apply to the meeting room interface.

2.4.6 Headings and Labels (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.6 (Web)
  • 10.2.4.6 (Non-web document)
  • 11.2.4.6 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The headings and labels are descriptive in the product.

2.4.7 Focus Visible (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.7 (Web)
  • 10.2.4.7 (Non-web document)
  • 11.2.4.7 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Elements that receive focus have a clear visual focus indicator in the product.

Guideline 2.5 Input Modalities:

Make it easier for users to operate functionality through various inputs beyond keyboard. 

Criteria

Conformance Level

Remarks and Explanations

2.5.1 Pointer Gestures (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.1 (Web)
  • 10.2.5.1 (Non-web document)
  • 11.2.5.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Partially Supports

Software: Most product does not rely on multipoint or path-based gestures.

Exceptions Include:

Resizing and repositioning of the caption panel requires drag and drop gestures.

2.5.2 Pointer Cancellation (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.2 (Web)
  • 10.2.5.2 (Non-web document)
  • 11.2.5.2 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: Product functions that use a single pointer are completed when the user releases the pointer and allows the user to cancel the pointer action before completing the pointer click.

2.5.3 Label in Name (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.3 (Web)
  • 10.2.5.3 (Non-web document)
  • 11.2.5.3.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product functions and accessible names of controls contain the text of their visible labels. 

2.5.4 Motion Actuation (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.4 (Web)
  • 10.2.5.4 (Non-web document)
  • 11.2.5.4 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports (Not Applicable)

Software: The product does not have functionality operated by device motion or user motion.

Guideline 3.1 Readable:

Make text content readable and understandable. 

Criteria

Conformance Level

Remarks and Explanations

3.1.1 Language of Page (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.1.1 (Web)
  • 10.3.1.1 (Non-web document)
  • 11.3.1.1.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The language is programmatically determinable within the product. 

3.1.2 Language of Parts (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.1.2 (Web)
  • 10.3.1.2 (Non-web document)
  • 11.3.1.2 (Open Functionality Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Content is only presented in one language at a time

Guideline 3.2 Predictable:

Make Web pages appear and operate in predictable ways. 

Criteria

Conformance Level

Remarks and Explanations

3.2.1 On Focus (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.1 (Web)
  • 10.3.2.1 (Non-web document)
  • 11.3.2.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Components do not initiate a change of context when focused.

3.2.2 On Input (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.2 (Web)
  • 10.3.2.2 (Non-web document)
  • 11.3.2.2 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Changes of context do not occur automatically on user input.

3.2.3 Consistent Navigation (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.3 (Web)
  • 10.3.2.3 (Non-web document) – Does not apply
  • 11.3.2.3 (Open Functionality Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Software: When navigational mechanisms are repeated in the product they occur in a consistent relative order.

3.2.4 Consistent Identification (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.4 (Web)
  • 10.3.2.4 (Non-web document) – Does not apply
  • 11.3.2.4 (Open Functionality Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Software: Components with the same functionality are identified consistently.

Guideline 3.3 Input Assistance:

Help users avoid and correct mistakes. 

Criteria

Conformance Level

Remarks and Explanations

3.3.1 Error Identification (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.1 (Web)
  • 10.3.3.1 (Non-web document)
  • 11.3.3.1.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Software: Where input errors are automatically detected, such as in the login form, items in error are identified and error messages are provided as text.

Exception Includes:

  • Error for entering the incorrect meeting room link is not identified in text.

3.3.2 Labels or Instructions (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.2 (Web)
  • 10.3.3.2 (Non-web document)
  • 11.3.3.2 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Labels are provided for the input fields.

3.3.3 Error Suggestion (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.3 (Web)
  • 10.3.3.3 (Non-web document)
  • 11.3.3.3 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Where input errors are automatically detected, suggestions for correction are provided to the user.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.4 (Web)
  • 10.3.3.4 (Non-web document)
  • 11.3.3.4 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product does not process legal commitments or financial transactions and does not modify user-controllable data.

Guideline 4.1 Compatible:

Maximize compatibility with current and future user agents, including assistive technologies. 

Criteria

Conformance Level

Remarks and Explanations

4.1.1 Parsing (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.1 (Web)
  • 10.4.1.1 (Non-web document)
  • 11.4.1.1.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: In the product functions, elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and any IDs are unique.

4.1.2 Name, Role, Value (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.2 (Web)
  • 10.4.1.2 (Non-web document)
  • 11.4.1.2.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Software: User interface components in most product functions provide programmatic name, role, state, or value information. 

 

Exceptions Include:

  • Some buttons Does not have accessible labels e.g. “Next/Previous” button on shared whiteboard.
  • The selected state of some buttons is not announced by the screen reader.
  • Changes that occur on interacting with some interactive elements are not conveyed to assistive technologies, e.g. Next/Previous buttons in documents navigation.

4.1.3 Status Messages (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.3 (Web)
  • 10.4.1.3 (Non-web document)
  • 11.4.1.3 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Partially Supports

Software: Most status messages are programmatically determined and conveyed to assistive technology without requiring focus changes.

Exception includes:

  • Error messages on the login page are not recognized by the assistive technologies.
  • The arrival of new messages is not conveyed through assistive technologies.
  • Most visual changes on the screen are not conveyed through assistive technologies.

 

Table 2: Success Criteria, Level AAA

Notes: Not Applicable

 

Revised Section 508 Report

Notes:

 

Chapter 3: Functional Performance Criteria (FPC)

Notes: This table documents instances of equivalent facilitation or instances of functions not addressed by technical requirements. Responses which cite technical requirements are informative only.

Criteria

Conformance Level

Remarks and Explanations

302.1 Without Vision

Software: Partially Supports

Software: Most functions of the product are usable without vision. Exceptions include: 

  • As noted in 1.3.1 Info and Relationships, some visual headings are not programmatically marked as headings.
  • As noted in 2.1.1 Keyboard, whiteboard drawing tool menu is not accessible, caption panel along with its resizing and repositioning is not keyboard accessible.
  • As noted in 2.4.3 Focus Order, the focus order is sometimes illogical.
  • As noted in 4.1.2 Name, Role, Value, some controls are missing an accessible name, role, or state.
  • As noted in 4.1.3 Status Messages, some status messages and changes of content are not conveyed to assistive technology.

302.2 With Limited Vision

Software: Partially Supports

Software: Most functions of the product are usable with limited vision. 

 

Exceptions include:

  • As noted in 1.4.4 Resize text, some controls in the top navigation get hidden and become inaccessible.
  • As noted in 1.4.10 Reflow, on viewing the content in full screen the content to not reflow in a way to show the pod controls options.

302.3 Without Perception of Color

Software: Supports

Software: The product does not rely solely on color to communicate information.

302.4 Without Hearing

Software: Supports

Software: The functions of the product are usable without hearing.

302.5 With Limited Hearing

Software: Supports

Software: The functions of the product are usable with limited hearing.

302.6 Without Speech

Software: Supports

Software: The product does not require the use of speech.

302.7 With Limited Manipulation

Software: Partially Supports

Software: Most of the product is functional with limited manipulation.

Exceptions include

  • As noted in 2.1.1 Keyboard, drawing tools menu are not accessible, captions panel is not accessible.
  • As noted in 2.4.3 Focus order, the focus order is sometimes illogical

302.8 With Limited Reach and Strength

Software: Partially Supports

Software: Some controls in the product interface provide keyboard access. Exceptions Include:

  • As noted in 2.1.1 Keyboard, the drawing tools menu is not accessible, captions panel is not accessible.
  • As noted in 2.4.3 Focus order, the focus order is sometimes illogical.

302.9 With Limited Language, Cognitive, and Learning Abilities

Software: Partially Supports

Software: The product is functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology. The product provides labelling for most controls. Exceptions Include:

  • As noted in 2.4.3 Focus order, focus order is sometimes illogical.
  • As noted in 4.1.2 Name, Role Value, some controls are missing an accessible name, role, or state.
  • As noted in 4.1.3 Status messages, some status messages and changes of content are not conveyed to assistive technologies.

Chapter 4: Hardware

Notes: Not Applicable

 

Chapter 5: Software

Notes:

Criteria

Conformance Level

Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.0 AA

See WCAG 2.x section

See information in WCAG 2.x section.

502.2.1 User Control of Accessibility Features

Not Applicable

The product is not platform software.

502.2.2 No Disruption of Accessibility Features

Supports

The product does not disrupt platform accessibility features.

502.3.1 Object Information

Partially Supports

Some objects in the product do not expose name, role, state, boundary, or description information to assistive technology. Exceptions are noted in 4.1.2 Name, Role, Value

502.3.2 Modification of Object Information

Partially Supports

The product allows assistive technology to modify most states and properties of controls. Exceptions are noted in 4.1.2 Name, Role, Value.

502.3.3 Row, Column, and Headers

Supports

The product does not use any data tables.

502.3.4 Values

Supports

The product exposes the value of input controls to assistive technology.

502.3.5 Modification of Values

Supports

The product allows assistive technology to modify the values of most input controls.

502.3.6 Label Relationships

Supports

Label relationships in the product are programmatically determinable.

502.3.7 Hierarchical Relationships

Partially Supports

As noted in 1.3.1 Info and Relationships, few hierarchical relationships are not programmatically determinable.

502.3.8 Text

Supports

The product exposes text content and text values to assistive technology.

502.3.9 Modification of Text

Supports

The product exposes text content and text values to assistive technology.

502.3.10 List of Actions

Partially Supports

Most controls in the product expose programmatic role information, which conveys available actions to assistive technology. Exceptions include as noted in 4.1.2 Name, Role, Value.

502.3.11 Actions on Objects

Partially Supports

Some controls in the product do not expose programmatic role information and actions which can be taken on objects to assistive technology as noted in 4.1.2 Name, Role, Value.

502.3.12 Focus Cursor

Supports

The product exposes a highly visual focus indicator as a mechanism to track focus. Text insertion point, and selection are tracked using native platform features.

502.3.13 Modification of Focus Cursor

Supports

The product allows assistive technology to move focus and modify selection attributes.

502.3.14 Event Notification

Does Not Support

The product does not notify assistive technology about most attribute changes in user interface element

502.4 Platform Accessibility Features

Not Applicable

The product is not platform software.

503.2 User Preferences

Supports

The product adjusts to the resized text.

503.3 Alternative User Interfaces

Not Applicable

The product does not provide an alternative user interface that functions as assistive technology.

503.4.1 Caption Controls

Supports

The product provides user controls for captions.

503.4.2 Audio Description Controls

Supports

The product provides audio tracks option for users to select and play audio description tracks.

Chapter 6: Support Documentation and Services

Notes: Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.

 

EN 301 549 Report

Notes: 

 

Chapter 4: Functional Performance Statements (FPS)

Notes:

Criteria

Conformance Level

Remarks and Explanations

4.2.1 Usage without vision

Software: Partially Supports

Software: Most functions of the product are usable without vision. 

 

Exceptions include: 

  • As noted in 1.3.1 Info and Relationships, some visual headings are not programmatically marked as headings.
  • As noted in 2.1.1 Keyboard, drawing tool menu is not accessible, caption panel along with its resizing and repositioning is not keyboard accessible.
  • As noted in 2.4.3 Focus Order, the focus order is sometimes illogical.
  • As noted in 4.1.2 Name, Role, Value, some controls are missing an accessible name, role, or state.

4.2.2 Usage with limited vision

Software: Partially Supports

Software: Most functions of the product are usable with limited vision. 

 

Exceptions include:

  • As noted in 1.4.4 resize text, some controls in the top navigation get hidden and become inaccessible.
  • As noted in 1.4.10 Reflow, on viewing the content in full screen the content to not reflow in a way to show the pod controls options.

4.2.3 Usage without perception of colour

Software: Supports

Software: The product does not rely solely on color to communicate information, Exceptions Include:

4.2.4 Usage without hearing

Software: Supports

Software: The functions of the product are usable without hearing,

4.2.5 Usage with limited hearing

Software: Supports

Software: The functions of the product are usable without hearing.

4.2.6 Usage with no or limited vocal capability

Software: Supports

Software: The product does not require the use of speech.

4.2.7 Usage with limited manipulation or strength

Software: Partially Supports

Software: Most of the product is functional with limited manipulation.

 

Exceptions include:

As noted in 2.1.1 Keyboard, drawing tools menu is not accessible, captions panel is not accessible.

As noted in 2.4.3 Focus order, the focus order is sometimes illogical.

4.2.8 Usage with limited reach

Software: Partially Supports

Software: Some controls in the product interface provide keyboard access. Exceptions Include:

  • As noted in 2.1.1 Keyboard, drawing tools menu are not accessible, captions panel is not accessible.
  • As noted in 2.4.3 Focus order, the focus order is sometimes illogical.

4.2.9 Minimize photosensitive seizure triggers

Software: Supports

Software: The product does not contain flashing content. the potential for triggering photosensitive seizures.

4.2.10 Usage with limited cognition, language or learning

Software: Partially Supports

Software: The product is functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology. The product provides labelling for most controls. Exceptions Include:

As noted in 2.4.3 Focus order, focus order is sometimes illogical.

As noted in 4.1.2 Name, Role Value, some controls are missing an accessible name, role, or state.

As noted in 4.1.3 Status messages, some status messages and changes of content are not conveyed to assistive technologies.

4.2.11 Privacy

Software: Supports

Software: The product does not ask for or display legal, financial, or personal data.

Authored Content (Video): Authored content does not ask for or display legal, financial, or personal data.

Chapter 5: Generic Requirements

Notes:

Criteria

Conformance Level

Remarks and Explanations

5.1 Closed functionality

Not Applicable

5.1.2.2-5.1.7 are not applicable for this product, which has no closed functionality.

5.2 Activation of accessibility features

Not Applicable

The product does not have specific documented accessibility features. The product instead relies upon platform accessibility feature.

5.3 Biometrics

Not Applicable

The product does not use biological characteristics for user identification or for control of the product.

5.4 Preservation of accessibility information during conversion

Not Applicable

The product is not an authoring tool.

5.5.1 Means of operation

Not Applicable

The product has only non-mechanical operable parts, such as on-screen buttons, which do not require grasping, pinching, or twisting of the wrist to operate.

5.5.2 Operable parts discernibility

Partially Supports

The product has only non-mechanical operable parts, such as on-screen buttons. Most operable parts have an accessible name which enables them to be discernible without user vision. Exceptions are noted in 4.1.2 Name, Role, Value.

5.6.1 Tactile or auditory status

Not Applicable

The product does not have locking or toggle controls.

5.6.2 Visual status

Not Applicable

The product does not have locking or toggle controls.

5.7 Key repeat

Not Applicable

The product relies on platform software to turn off or adjust key repeat.

5.8 Double-strike key acceptance

Not Applicable

The product does not provide a keyboard or keypad.

5.9 Simultaneous user actions

Partially Supports

Most actions do not require simultaneous user action; however, some keyboard shortcuts require pressing multiple keys. As noted in 5.2 Activation of accessibility features, these cannot be changed from the keyboard alone.

Chapter 6: ICT with Two-Way Voice Communication

Notes: 

 

Chapter 7: ICT with Video Capabilities

Notes:

Criteria

Conformance Level

Remarks and Explanations

7.1.1 Captioning playback

Supports

The product allows users to enter closed captions for live meetings, and the shared videos can display captions.

7.1.2 Captioning synchronization

Supports

When the product displays captions, synchronization is preserved between the captions and the corresponding audio.

7.1.3 Preservation of captioning

Supports

The product preserves captions in transmission and conversion, such as live captions in a meeting and captions in an exported recording.

7.1.4 Captions characteristics

Supports

The product supports adapting the displayed characteristics of captions.

7.1.5 Spoken subtitles

Does Not Support

The product does not support spoken subtitles.

7.2.1 Audio description playback

Supports

The product provides audio tracks option for users to select and play audio description tracks

7.2.2 Audio description synchronization

Supports

Audio description can be provided in a manner that is synchronized with the video content.

7.2.3 Preservation of audio description

Supports

The product preserves available audio description data

7.3 User controls for captions and audio description

Partially Supports

The product provides user controls for captions and audio descriptions for prerecorded meeting but not for shared media.

Chapter 8: Hardware

Notes: Not Applicable

 

Chapter 9: Web

Notes: see WCAG 2.x section

 

Chapter 10: Non-Web Documents

Notes: Not Applicable

 

Chapter 11: Software

Notes: 

Criteria

Conformance Level

Remarks and Explanations

11.1.1.1 through 11.4.1.3

See WCAG 2.x section

See information in WCAG 2.x section

11.5.2.3 Use of accessibility services

See 11.5.2.5 through 11.5.2.17.

See information in 11.5.2.5 through 11.5.2.17.

11.5.2.4 Assistive technology

Not applicable

The product is not assistive technology.

11.5.2.5 Object information

Partially Supports

Some objects in the product do not expose name, role, state, boundary, or description information to assistive technology, as noted in 1.3.1 Info and Relationships and 4.1.2 Name, Role, Value.

11.5.2.6 Row, column, and headers

Partially Supports

In some data tables the column headers are not associated with data cells.

11.5.2.7 Values

Supports

The product exposes the values of input controls to assistive technology.

11.5.2.8 Label relationships

Supports

Label relationships in the product are programmatically determinable

11.5.2.9 Parent-child relationships

Partially Supports

As noted in 1.3.1 Info and Relationships, few hierarchical relationships are not programmatically determinable.

11.5.2.10 Text

Supports

The product exposes text content to assistive technology.

11.5.2.11 List of available actions

Partially Supports

Most controls in the product expose programmatic role information, which conveys available actions to assistive technology. Exceptions include as noted in 4.1.2 Name, Role, Value.

11.5.2.12 Execution of available actions

Supports

The product exposes focus, text insertion points, and selection attributes to assistive technology. Exceptions Include, as noted in 4.1.2 Name, Role, Value.

11.5.2.13 Tracking of focus and selection attributes

Supports

The product exposes focus, text insertion point, and selection attributes to assistive technology.

11.5.2.14 Modification of focus and selection attributes

Supports

The product allows assistive technology to move focus and modify selection attributes.

11.5.2.15 Change notification

Partially Supports

Most product notifies assistive technology about attribute changes in user interface elements, Exceptions Include: As noted in 4.1.3 Status Messages

11.5.2.16 Modifications of states and properties

Partially Supports

Most controls in the product expose programmatic role information, to modify most states and properties of controls. Exceptions include as noted in 4.1.2 Name, Role, Value.

11.5.2.17 Modifications of values and text

Partially Supports

Most controls in the product expose programmatic role information, to modify most values and text. Exceptions include as noted 4.1.2 Name, Role, Value.

11.6.1 User control of accessibility features

Not Applicable

The product is not platform software.

11.6.2 No disruption of accessibility features

Supports

The product does not disrupt platform accessibility features.

11.7 User preferences

Supports

The product adapts to platform settings for contrast and font size.

11.8.2 Accessible content creation

See WCAG 2.x section

See information in WCAG 2.x section

11.8.3 Preservation of accessibility information in transformations

Not Applicable

This product is not an authoring tool.

11.8.4 Repair assistance

Not Applicable

The product does not have accessibility checking functionality.

11.8.5 Templates

Not Applicable

The product does not provide templates for authored content.

Chapter 12: Documentation and Support Services

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.

 

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: Not Applicable

 

Voluntary Product Accessibility Template® and VPAT® are a registered trademark of Information Technology Industry Council (ITI)