See answers to all frequently asked questions in this FAQ page.
Pick a plan that is right for you
Selecting an Adobe RoboHelp plan is a breeze with its simple, flexible licensing and pricing models.
Choose a plan that fits your requirements.
Individual Plan
For those who want to get started in minutes
Buy Adobe RoboHelp directly from adobe.com on subscription. Currently, only one license can be purchased from adobe.com store per transaction. This plan is best suited for freelance professionals or very small businesses with fewer licence requirements.
*annual commitment, paid monthly or annually. Available in select countries.
Subscription Licenses - VIP
Flexible subscription licensing | Ideal for teams and SMBs
The Adobe Value Incentive Plan (VIP) is a subscription licensing programme with simple and secure management capabilities, flexible terms, and discount levels that increase as you make additional purchases. Qualified members can save even more with VIP Select.
Term Licenses - ETLA
Customised term licensing | Ideal for enterprises
An Enterprise Term Licenses Agreement (ETLA) is ideal for larger deployments across centralised organisations. Get cloud and desktop offerings and budget predictability over a three-year term, with one annual payment due on the same date each year.
Education Plan
Available at ~60% discount for students and teachers
This plan is best suited for educational institutions with a Technical Communication programme in their curriculum. Students and instructors may use the software purchased at discounted rates.
Questions? We have answers.
When you subscribe to RoboHelp, you pay a monthly or annual fee based on the plan you choose. And your product is always the most current release of RoboHelp. You will never need to upgrade your product as long as you keep your subscription current.
The latest release of Adobe RoboHelp is no longer available as a one-time-purchase.
For individual needs, you can opt for subscription plans via the product website.
For enterprises, SMBs, education and government segments, you can opt for volume licensing plans like Enterprise Term License Agreement (ETLA) and Value Incentive Program (VIP). To explore further, write to us at techcomm@adobe.com.
You can purchase one subscription license from adobe.com in one transaction.
If you need more than one licenses for your team or organization, contact an Adobe authorized reseller in your region or contact Adobe sales team.
See the RoboHelp system requirements page for information.
There is no upgrade path available for users holding a valid perpetual license (serial key) of 2019 release of Adobe RoboHelp or older versions. If you are on subscription plans, you can access the latest version of RoboHelp.
You can buy RoboHelp through the online Adobe Store or by calling +1-866-647-1213. To explore all the buying options, write to us at techcomm@adobe.com or request a callback from the Adobe sales team.
Special programs are available for volume licensing of RoboHelp. Request a callback to speak to the Adobe sales team.
Adobe does offer discounted educational pricing for RoboHelp but only via volume licensing and not via retail. Learn more about special education pricing here.
