FAQs of online invoice submission

Uploading an invoice to Ariba ensures timely payment, allows you to check real-time status online, and you can simply attach an Ariba generated invoice (flip copy).

Please contact Supplier@adobe.com

You can leverage the Ariba generated flip copy as an invoice for the online submission. If you are billing to China, India, Korea, Taiwan entity then please attach the original bills/invoice copy in Ariba since it is the mandatory requirement in these regions.

Please contact your Adobe Business owner/Requestor.

In that case, you need to submit a credit memo in Ariba and then resubmit the invoice with “A” as suffix. Under discussion.

You should upload your invoice within the 7 days from the invoice date to ensure on time payment.

No, please contact your business owner/Requestor to change the payment terms.

Yes. You will receive an email notification.

Yes we have attached pdf for you with steps on how to submit the invoice under submit invoice for payment

Yes. You can update your bank details\any profile details via our Graphite Connect Portal, the link is available on our home page on Supplier update link under check payment status.