Product Information
- What does FreeHand MX do?
- What are the features in FreeHand MX?
- Why has Macromedia FreeHand been removed from Macromedia Studio 8? When was this decision made, and was it because of the Adobe acquisition?
- Will Adobe continue to sell and support FreeHand?
- When will the next version of FreeHand be released?
- Should I still buy/use FreeHand?
Purchase Questions
Upgrade Questions
- What is the upgrade pricing for FreeHand customers who want Studio 8?
- Can I still use my FreeHand license if I buy Studio 8?
- I already own FreeHand. What are my upgrade options?
- If I own FreeHand 9 or earlier, can I upgrade?
- Are cross-platform upgrades available for FreeHand MX?
Technical Support
- Where can I locate the FreeHand End User Licensing Agreement?
- Why should I register my product?
- I misplaced my serial number. Can you please look up my serial number in your user database?
- How can I report a bug in the application or an error in the documentation?
- How can I get help using FreeHand and other products?
- What is product activation?
Product Information
- What does FreeHand MX do?
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FreeHand MX software is a vector-based drawing application. With FreeHand MX, you can create vector graphics that can be scaled and printed at any resolution. You can use FreeHand MX to create print and web graphic illustrations, such as logos and advertising banners. You can also use FreeHand MX to turn your artwork into Macromedia Flash animations.
- What are the features in FreeHand MX?
You can find out more about the top features in FreeHand MX on our website.
- Why has Macromedia FreeHand been removed from Macromedia Studio 8? When was this decision made, and was it because of the Adobe acquisition?
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The decision to remove FreeHand from the Studio 8 solution was made prior to the acquisition announcement and was not related. The decision to remove FreeHand and include Contribute and FlashPaper was based on customer research that found a greater need to address maintenance workflow, and was completed well before Adobe’s acquisition announcement. FreeHand continues to be available as a stand-alone solution as a world-class layout and illustration tool for print and web.
- Will Adobe continue to sell and support FreeHand?
FreeHand will continue to be sold, supported and maintained as a stand-alone product.
- When will the next version of FreeHand be released?
The current version is FreeHand 11.0.2. Adobe continues to plan new products and releases, but is unable to disclose product roadmaps for FreeHand or any other product at this time.
- Should I still buy/use FreeHand?
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Yes. FreeHand is a world-class layout and illustration tool for print and web.
Purchase Questions
- Is FreeHand MX available in different languages?
FreeHand MX is available for purchase in English, German, Chinese (traditional and simplified), French, Italian, Japanese, Spanish and Swedish.
Upgrade Questions
- What is the upgrade pricing for FreeHand customers who want Studio 8?
FreeHand customers are not eligible to upgrade to Studio 8.
- Can I still use my FreeHand license if I buy Studio 8?
Yes. FreeHand customers can still use their license of FreeHand and also take advantage of the Studio 8 products.
- I already own FreeHand. What are my upgrade options?
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For information on upgrade options, please refer to the FreeHand Upgrade Guide.
- If I own FreeHand 9 or earlier, can I upgrade?
You may upgrade to FreeHand MX if you own any prior version of FreeHand. Please refer to our FreeHand Upgrade Guide, which outlines all of our upgrade options for FreeHand MX.
- Are cross-platform upgrades available for FreeHand MX?
No. Cross-platform upgrades are not currently available for FreeHand MX.
Technical Support
- Where can I locate the FreeHand End User Licensing Agreement?
You can review the FreeHand End User Licensing Agreement on our website.
- Why should I register my product?
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When you register, your serial number is recorded into our database. This allows us to verify the number for you if it has been lost. Registered users also receive special software offers and notifications of product upgrades and updates. Additionally, customers who have purchased our products are eligible for the Getting Started Support Program, which offers several types of free support that vary by product. Register your product today ›
- I misplaced my serial number. Can you please look up my serial number in your user database?
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Please review our ServiceNote for suggestions on locating a lost serial number. If you still can’t find it, please contact Adobe Customer Service and enter your name, address and company name (if applicable) in the online form. For customers outside the United States and Canada, please visit one of our International Support Centers.
- How can I report a bug in the application or an error in the documentation?
Please submit bug reports, documentation errors and feature requests through our Feature Request and Bug Report online form.
- How can I get help using FreeHand and other products?
Get information on all FreeHand technical support programs, including free online options, at the Adobe Support Center.
- What is product activation?
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Product activation is an anonymous, secure and hassle-free one-time process that authenticates licensed users during the installation process. Activation is not required for products acquired under a volume license agreement. The activation process verifies that the serial number is legitimate and has not been activated on more systems than allowed by the End User License Agreement (EULA). It does not affect the ability of licensed users to use their software as they always have. For more information on Macromedia's product activation process and policies and to review our expanded EULA, please visit our Product Activation Center.
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