アドビ関連会社
名前
|
提供サービス
|
所在地 |
|---|
|
Adobe Inc. |
Hosting and Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
United States |
|
Adobe Systems Canada, Inc. |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Canada |
|
Adobe Systems India Pvt. Ltd. |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
India |
|
Adobe Systems Belgium BV |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Belgium |
|
Adobe Systems s.r.o. |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Czech Republic |
|
Adobe Systems Danmark ApS |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Denmark |
|
Adobe Systems France SAS |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
France |
|
Adobe Systems Engineering GmbH |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Germany |
|
Adobe Systems GmbH |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Germany |
|
Adobe Systems Italia Srl. |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Italy |
|
Adobe Systems Benelux BV |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Netherlands |
|
Adobe Systems Norge AS |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Norway |
|
Adobe Systems Romania SRL |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Romania |
|
Adobe Systems Iberica, S.L. |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Spain |
|
Adobe Systems Nordic AB |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Sweden |
|
Adobe Research Schweiz AG |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Switzerland |
|
Adobe Systems Schweiz GmbH |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Switzerland |
|
Adobe Systems Europe Limited |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Ireland |
|
Adobe Development ARM, LLC |
Support Services for Adobe Workfront |
Armenia |
|
Adobe Systems Pty Ltd. |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Australia |
|
Adobe KK |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Japan |
|
Frame.io |
Support Services for Frame.io |
United States |
|
Marketo, Inc. |
Marketing & Campaign Management for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
United States |
|
Marketo EMEA Ltd. |
Marketing & Campaign Management for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
United Kingdom |
|
Magento Commerce International Limited |
Support Services for Magento |
Ireland |
|
Workfront Inc. |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
United States |
|
Workfront Ltd. |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
United Kingdom |
アドビの製品およびサービスの提供を支援する復処理者
企業名 |
提供サービス
|
アドビの製品およびサービス
|
主要なデータ処理拠点の所在地 |
処理期間 |
技術的および組織的対策 |
|---|
|
Akamai Technologies, Inc. |
Content Delivery Network (CDN) |
Adobe Dynamic Media Classic and Adobe Experience Manager Dynamic Media |
US, EU & India |
Duration of Contract |
|
|
Amazon Web Cloud Services, Inc. |
Hosting services |
Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
EU and US |
Duration of Contract |
|
|
Appcues, Inc. |
User Onboarding guidance |
Adobe Frame |
US |
Duration of Contract |
|
|
Box, Inc. |
FTP service for data migration and bulk import |
Adobe Captivate Prime |
EU, US |
Duration of Contract |
|
|
Branch.io |
Hyperlink Services |
Adobe Analytics |
US |
Duration of Contract |
|
|
Brightcove Inc. |
Video hosting services |
Adobe Creative Cloud |
EU, US |
Duration of Contract |
|
|
Cloudflare, Inc. |
Content Delivery |
Adobe Marketo Engage |
US |
Duration of Contract |
|
|
Crowdstrike Holdings, Inc. |
Endpoint threat detection |
Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
US |
Duration of Contract |
|
|
Datadog Inc. |
Logging and Realtime User Monitoring (RUM) |
Adobe Workfront |
US |
Duration of Contract |
|
|
Encoding.com (Telestream Inc.) |
Provides storage for customer video assets and processing using encoding.com APIs |
Adobe Dynamic Media Classic and Adobe Experience Manager Dynamic Media |
US |
Duration of Contract |
|
|
ExaVault, LLC |
FTP service for data migration and bulk import |
Adobe Captivate Prime |
US |
Duration of Contract |
|
|
Fastly, Inc. |
Content Delivery Network (CDN) |
Adobe Experience Manager as a Cloud Service, Advertising Cloud, and Adobe Commerce Pro |
EU, UK & US |
Duration of Contract |
|
|
Gainsight, Inc. |
Analytics service |
Adobe Experience Manager as a Cloud Service and Managed Services |
EU, US, India, Israel |
Duration of Contract |
|
|
Google Cloud Platform (a.k.a Alphabet Inc) |
Cloud hosting services |
Adobe Marketo Engage |
EU & US |
Duration of Contract |
|
|
IBM, Inc. |
Order management |
Adobe Commerce |
US |
Duration of Contract |
|
|
Hoodoo Digital, LLC (a.k.a Rightpoint, a Genpact Company- Genpact Limited) |
Platform connection services |
Adobe Workfront Adobe AEM |
US |
Duration of Contract |
|
|
Intercom, Inc. |
In-app messaging platform |
Adobe Commerce, Adobe Frame, ContentCal |
EU & US |
Duration of Contract |
|
|
LexisNexis Risk Solutions Group (LexisNexis Risk Solutions FL Inc) |
ID verification and authentication services for US users |
Acrobat Sign |
US |
Duration of Contract |
|
|
MapBox Inc. |
Map Tile Service |
Adobe Analytics |
US |
Duration of Contract |
|
|
Microsoft Azure (a.k.a. Microsoft Corporation) |
Cloud computing and hosting services OpenAI Service for AI-related services |
Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) Adobe Experience Manager |
EU & US EU & US |
Duration of Contract Duration of Contract |
|
|
Mitek Systems, Inc. |
ID Authentication in e-signature workflows |
Acrobat Sign |
EU, US |
Duration of Contract |
|
|
Mitto, AG |
Multi-factor authentication and invitations |
Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
EU, US, Serbia |
Duration of Contract |
|
|
MongoDB, Inc. |
Managed Database Services |
Adobe Experience Platform Adobe Analytics Adobe Workfront |
US |
Duration of Contract |
|
|
Okta, Inc. |
Multi-factor authentication |
Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
EU, US |
Duration of Contract |
|
|
Pendo.io (Pendo.io, Inc.) |
Analytics |
Advertising Cloud, Adobe Workfront |
US |
Duration of Contract |
|
|
Periscope Data (Sisense, Inc.) |
Data visualization services |
Adobe Marketo Engage |
US |
Duration of Contract |
|
|
Platform.sh (Platform.sh SAS) |
Web hosting services and infrastructure support |
Adobe Commerce |
EU |
Duration of Contract |
|
|
Plivo, Inc. |
Communication services (SMS API) |
Adobe Analytics |
US |
Duration of Contract |
|
|
SendGrid, Inc. |
Email distribution platform services |
Adobe Marketo Engage Adobe Commerce Pro |
US |
Duration of Contract |
|
|
Snowflake Computing Inc. |
Database Storage Services, Virtual Warehouse Service |
Campaign Managed Cloud Services Marketo Engage Audience Manager Advertising Cloud Adobe Workfront |
EU, US |
Duration of Contract |
|
|
Speechmatics (Cantab Research Limited) |
Speech recognition and transcription |
Adobe Premiere Pro |
EU, US |
Duration of Contract |
|
|
Splunk, Inc. |
Logging service |
Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
US |
Duration of Contract |
|
|
Stream (Getstream.io, Stream.io, Inc) |
Chat service |
Behance |
US |
Duration of Contract |
|
|
Telesign Corporation |
Multi-factor authentication and invitations |
Acrobat Sign, Behance |
EU, UK, US, Serbia |
Duration of Contract |
|
|
Twilio, Inc. |
Multi-factor authentication |
Adobe Frame |
US, UK and EU |
Duration of Contract |
カスタマーサポートサービスを提供する復処理者
企業名 |
提供サービス
|
サプライヤーデータ処理拠点の所在地
|
処理期間 |
技術的および組織的対策 |
|---|
|
Amazon Connect (Amazon Web Cloud Services, Inc.) |
Customer Care support platform (phone and chat support) |
US |
Duration of Contract |
|
|
Genesys Telecommunications Laboratories, Inc. |
Customer Care support platform |
EU |
Duration of Contract |
|
|
Khoros, LLC |
Community platform for community based support |
US |
Duration of Contract |
|
|
Teleperformance SE |
Customer Care support services |
EU, US, India |
Duration of Contract |
|
|
Zendesk, Inc. |
Customer Care support services |
EU, US |
Duration of Contract |
|
|
Salesforce, Inc. |
Supporting Ticket Platform |
US |
Duration of Contract |
|
|
Microsoft Dynamics (Microsoft Corporation) |
Supporting Ticket Platform |
US |
Duration of Contract |
|
|
Concentrix Corporation |
Customer Care support (Creative Cloud and General Document Cloud) |
US, India, EU |
Duration of Contract |
|
|
Merkle, Inc. |
Customer Care support (Experience Cloud) |
India, US |
Duration of Contract |
アジア太平洋地域をサポートするその他の関連会社および復処理者
アフィリエイト
名前
|
提供サービス
|
所在地 |
|---|
|
Adobe Systems Pte Ltd |
Customer account and technical services through Adobe representatives and agents for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Singapore |
|
Adobe System Software (Beijing) Co., Ltd |
Customer account and technical services through Adobe representatives and agents for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
China |
|
|
Customer account and technical services through Adobe representatives and agents for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
China |
|
Adobe Systems Hong Kong Ltd. |
Customer account and technical services through Adobe representatives and agents for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Hong Kong |
|
Adobe Systems Korea Ltd |
Customer account and technical services through Adobe representatives and agents for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
South Korea |
|
|
Customer account and technical services through Adobe representatives and agents for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
New Zealand |
復処理者
企業名 |
提供サービス
|
サプライヤーデータ処理拠点の所在地
|
処理期間 |
技術的および組織的対策 |
|---|
|
BellSystem 24 Inc. |
Customer Care support in Japanese (Creative Cloud and General Document Cloud) |
Japan |
Duration of Contract |
|
|
Concentrix Corporation Korea Limited |
Customer Care support in Korean and Japanese (Creative Cloud and General Document Cloud)) |
Korea |
Duration of Contract |
|
|
SCSK Corporation |
Customer Care support in Japanese, Chinese and Korean (Experience Cloud except for Magento). For Marketo, only in Japanese. |
Japan |
Duration of Contract |
|
|
Beijing Interactive CRM Technology Limited |
Customer Care support in Chinese (Creative Cloud and General Document Cloud) |
China |
Duration of Contract |
|
|
Will Be Communications |
Customer Event Management (including organisation of webinars and execution of communication (emailing) |
Korea |
Duration of Contract |
Adobe may process the categories of Personal Data set out in the table below, as determined at the sole discretion of Customer:
Personal Details and contact information
|
名前 |
|
Address |
|
|
Email address |
|
|
Title |
|
|
Position |
|
|
Contact information |
|
|
Social profile information |
|
|
IP address |
|
|
Unique user IDs (such as cookie IDs) |
|
|
Marketing profiles |
|
Documents, images and content
|
Documents uploaded to the Adobe Cloud Services in electronic form which may contain any type of Personal Data |
|
Images uploaded to the Adobe Cloud Services in electronic form which may contain any type of Personal Data |
|
|
Content uploaded to the Adobe Cloud Services in electronic form which may contain any type of Personal Data |