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Adobe Acrobat Sign Release Notes

 

Adobe Acrobat Sign Guide

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Send, Sign, and Manage Agreements

Advanced Agreement Capabilities and Workflows

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Acrobat Sign Developer

Support and Troubleshooting

Note:

This document highlights the new features,  experience changes, and resolved issues in the customer-facing application for the most recent release.

Developer-centric updates to the API and Webhooks are documented in the Acrobat Sign developer guide.

Not all features/changes are guaranteed to be enabled on the date of the release.

Production deployment: February 11, 2025

GovCloud deployment: February 18, 2025

Improved Functionality

  • Improved user interface for Custom Send Workflows - The Custom Workflow Designer has been updated to provide a better sender experience that aligns with the Request Signature look and feel.
    Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Sign Solutions | Configuration scope: Group, Account
    Review the updated documentation > 

Experience Changes

  • Agreement expiration may be delayed up to 12 hours - Starting with this release, the automatic expiration of an agreement will take place during non-peak hours for the environment that is managing the agreement. In practice, any agreement that expires during the peak traffic times of any given Acrobat Sign environment will be queued to execute once the environment enters the non-peak time window.

Integrations

  • Workday: Digital Signature support for the Aadhaar Identity Provider - Customers using the Workday integration can now use the Aadhaar Identity Provider as a method to authenticate their recipients.

REST API/Webhook Updates

API and webhook updates for this release can be found in the Acrobat Sign API documentation.

  • A new accountId attribute is being added to all event notification payloads.
  • OEM Embed 2.0 partners will now be able to set up a webhook for their channel and listen in to all the asset notifications from each of their individual customer accounts.
  • New Settings APIs
    • POST /accounts/{accountId|me}/settings/search – Takes the identified account (accountId) and a list of setting names and returns the list of setting names with their values for the account specified. Only account-level values are returned. 
      • Available to non-admin users.
    • PUT /accounts/{accountId|me}/settings  - Applies a provided list of setting names and their values to the identified account (accountId).
  • New Logo APIs
    • POST /accounts/{accountId|me}/logo - Uploads the CoBrandingLogo file.
    • GET /accounts/{accountId|me}/logo - Returns the image data of the CoBrandingLogo image file in the same format that it was uploaded.
      • Available to non-admin users
    • DELETE /accounts/{accountId|me}/logo – Clears the CoBrandingLogo image for the account.
  • Signing Reason APIs
    • GET /accounts/{accountId|me}/signingReasons - Returns a list of signing reasons for the identified account (accountId). 
      • Available to non-admin users.
    • POST /accounts/{accountId|me}/signingReasons -  Creates a new signing reason for the identified account (accountId).
    • GET /accounts/{accountId|me}/signingReasons/{signingReasonId} - Retrieves the text of the identified signing reason (signingReasonId) from the identified account (accountId). account's identified signing reason.
      • Available to non-admin users
    • PUT /accounts/{accountId|me}/signingReasons/{signingReasonId} - Updates the identified signing reason (signingReasonId) from the identified account (accountId).
    • DELETE /accounts/{accountId|me}/signingReasons/{signingReasonId} - Removes the identified signing reason (signingReasonId) from the identified account (accountId).
  • Updated swagger pages to indicate me as a shorthand for the accountId.

Resolved Issues

Issue Description
4479949 Summary: An OIDC API calls to an IDP contain the "charset=UTF-8" parameter in the "Content-type:application/x-www-form-urlencoded" header. This generates an error instead of a valid response.
Fix: The charset was removed as no charset should be specified.
4490523 Summary: A button to print the PDF is not available on the Read Agreement view.
Fix: A print button has been added to the Read Agreement view.
4494248 Summary: Incorrect Agreement Expiration Times in the agreement due to the client not passing timezone information.
Fix: The client has been updated to be timezone-aware.
4494297 Summary: When a user delegates an agreement on behalf of another user (using advanced account sharing), the audit report may not show the event of the delegation based on configured settings that omit or include data.
Fix: The function that omits data has been improved to account for situations where events take place that suppress some content, but retain the event.
4495537 Summary: Recipients get cancellation emails as CC'd participants when an agreement is sent via Workflow and subsequently canceled without the request to notify all parties when custom email templates are used.
Fix: The CSS for the CEMT templates has been updated to manage cancelation scenarios like non-custom templates do.
4495963 Summary: If delegation is disallowed for users in the account, the options to enable signing or e-sealing for a user profile is locked.
Fix: Dependency of delegation is removed in the UI and the setting can be updated
4496084 / 4510358 Summary: The correct selected radio button is not being set when the radio button is specified with an options list
Fix: When the option list is present in a radio button, we now get the selected radio button index from the list of options.
4497823 Summary: User message (“Invalid agreement id”) for a non-participating user session in the browser for GET /SigningUrls for a valid agreement.
Fix: Rephrase the user notification (“Invalid agreement ID”) to a meaningful message.
4498914 / 4501065 Summary: Users are not able to sign the document when the authentication type is Acrobat sign with bio pharma settings enabled due to an incorrect delimiter.
Fix: The delimited being used has been corrected.
4499847 Summary: The Digital settings are not honoring the UI settings, showing more providers than have been selected due to duplicate entries in the providers' list.
Fix: Cleanup code has been added to ensure duplicates are cleared before fetching the setting value, and before updating the setting value.
4500637 Summary: The creation data of a pdf is represented with a long value that is the milliseconds of Date, rather than using PDF date string format.
Fix: In the case that the Creation Date is represented by a CosNumeric, convert it to an ASDate by getting the CosNumeric as a String and then converting it to a long and then to Date object.
4500649 Summary: Auto-adjustment for font size is not functioning due to a bug in an upstream library
Fix: The library has been updated.
4501939 Summary: "Unexpected error" or "permission error" when the signer is making payment via Braintree due to unsupported configuration with AVS.
Fix: Some code has been added to ignore AVS where possible. Customers are cautioned that AVS configuration is incompatible with Acrobat Sign.
4502497 Summary: Initial field not set to Required by default in New Authoring layout
Fix: The default has been edited to be required.
4502759 Summary: Duplicated Japanese honorifics for Signers in Audit Report
Fix: We now use the user list string in all cases in createSignatureRequestedAuditEvent(). This will be accompanied by a string change where the honorific character is removed from all audit event strings used in the function.
4503010 Summary: Action GET /agreements/ID fails with 500 - Miscellaneous server error for a few agreements after September 17 due to an origin check.
Fix: The origin check has been removed.
4503107 Summary: When a sharee with SEND and SIGN permissions switches to the sharer's account and initiates a workflow where the sharer is the first signer, the user is redirected to the POST_SIGN page instead of the ESIGN page.
Fix: The in-place check has been updated to ensure that sharee has SIGN permissions for the group from which the agreement was sent are being used.
4503112 Summary: Auto-Cancellation of agreement - error AUTO_AUTHOR_FAIL due to an iText error.
Fix: iText has been removed where unrequited, resolving the error.
4503640 Summary: Form filler is unable to submit the document. Server error is seen after user clicks on 'Submit' on XFA documents
Fix: The library that evaluates PDFs for XFA has been improved to properly identify and remove XFA.
4504309 Summary:  Unable to send Draft folder agreements via Advanced Account Sharing due to missing endpoint in the filter.
Fix: Added the URL /account/requestSignatures/authoring in allowListedEndPointsBasedOnSendPermissions in filter.xml
4504567 Summary: Radio button values are being changed when agreements are generated via bulk send
Fix: Replaced the hashmap with linkedhashmap to maintain order of insertion when creating SiB child agreements
4504631 Summary: Processing workflow error Error message: Unhandled Error due to unsupported characters in an iText file
Fix: iText has been updated.
4504822 Summary: User Search is cleared if User list is taking too large, and a search is requested before a previous search is completed (such as the initial loading of users when the page is opened)
Fix: When data is received, we check if the requestID matches the most recent request. If it does, we process the response, if it doesn’t, we ignore it.
4504831 / 4507199 Summary: Signed agreement provides an invalid PDF 1kb in size due to a malformed PDFFont object that does not specify the required subtype of the font object.
Fix: The PDF-generating library has been updated to better manage malformed objects and provide a more graceful result.
4506230 Summary: Automatic Field recognition not working in Sandbox due to the annotation either being wrong or absent where we are looking for it.
Fix: We now seaarch each page and each annotation on that page to find the annotation of the form field to ensure we get the correct page.
4506959 Summary: Post-Sign Landing Page is showing HTML encoded characters
Fix: Fixed source template.
4508950 Summary: Fields that have a name containing an apostrophe throw an error in the new experience.
Fix: The field parsing code has been improved to manage apostrophes. 
4509503 Summary: Users are unable to sign documents through the Acrobat Sign application iOS due to a datafield being empty and throwing a null pointer exception
Fix: A null pointer check has been added to gracefully manage the circumstance.
4509713 Summary: Setting "Allow all users to share library documents with multiple groups" is being auto enabled when trying to enable "Allow administrator to share library documents with multiple groups" from Global settings due to an incorrect value being passed.
Fix: The correct value is now being used.
4510812 Summary: Aadhaar authentication in Workday is preventing signatures.
Fix: Aadhaar authentication support has bene added to Workday.
4512044 Summary: Modern esign throws error if the field name has a special character
Fix: Field name parsing has been improved to gracefully manage special characters in field names.
4516231 Summary: The wording in the Audit Report regarding the signing link "E-Signature hosted by (Sender name)" is thought to be too vague.
Fix: The string in the Audit Report has been updated to read "Signing link is created by (Sender name)".

 

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