Frequently asked questions.
You can purchase Lightroom on its own or as part of the Creative Cloud Photography plan or the Creative Cloud All Apps plan. Lightroom Classic is included in the Lightroom Single App plan, the Creative Cloud Photography plan, and the Creative Cloud All Apps plan.
No, Lightroom and the latest versions of Creative Cloud apps are available only with a membership plan.
Yes, with Lightroom, you have access to all the latest updates and releases the moment they’re available.
The annual plan requires a one-year commitment and is our best value. It comes with a 14-day money back guarantee. If you cancel after that, you’ll be charged a 50% fee for the remaining months. The month-to-month plan gives you the flexibility to stop and restart your membership without a cancellation fee.
Your Creative Cloud desktop applications — including the Lightroom desktop app — are installed locally on your computer. You don’t need an ongoing internet connection to use them. You only need to connect to the internet once every 99 days to validate your membership.
Yes, you can install and run Creative Cloud desktop apps on two computers, such as a home and work computer. (Mac, PC, or one of each.)
If you run out of storage, your new photos will be saved only on the devices they came from. They’ll no longer be backed up to the cloud or synced across your devices, and they won’t be automatically tagged for easy keyword search within Lightroom. The photos you have already backed up to the cloud will still be accessible on all your devices.
If you need more storage, you can upgrade a 20GB plan to 1TB or boost your total storage to 2TB, 5TB, or 10TB, starting at CAD $15.99/mo per terabyte. To purchase more storage, call 800-585-0774. To upgrade your existing plan, sign in to your account with your Adobe ID (My plans > Manage plan > Change plan). For detailed instructions, see Change your Adobe plan.
