What is work order software?

Improve your business’s workflow with work order management software.

Work order management software enables businesses to track and manage all work orders in one easy place. A centralized system for work order management helps managers understand workload and trends, monitor status, track completion, and improve customer satisfaction. Learn how to streamline your business’s workflow with the right work order software.

Who benefits from work order software?

Work order software benefits several industries in the workforce by centralizing task management and improving communication and efficiency. Some major industries that benefit include:

• Manufacturing. Work order software helps manufacturers organize production schedules and track inventory effectively.
• Construction and maintenance. Contractors and maintenance technicians can use work order software to manage tasks like repairs and upkeep.
• Real Estate and property management. Property managers and landlords can use work order software to handle maintenance requests and track expenses.
• Healthcare. Hospitals and clinics can use work order software for equipment maintenance and facility repairs.
• Hospitality. Hotels and resorts can use work order software to coordinate housekeeping services and track maintenance requests for better guest experiences.
• Utilities and energy. Utility companies can use work order software to schedule repairs and minimize disruptions for reliable service delivery.

What can work order software do for your business?

Work order management software does exactly that — it manages your work orders. The result brings smoother operations, centralized planning, and better customer satisfaction. This software paves the way for paperless operations, allowing your company to cut down fewer trees and instead cut down on print costs. Here’s how work order software can propel and improve your business operations:

• Simplifies the process. Work order software empowers you to create, assign, and track work orders across your employees. It should also update order status in real time and provide detailed order reports and analytics so you can fine-tune and continuously improve your operations.
• Lowers your costs. An efficient process and a big-picture understanding of your business’s work orders help you make smart management and hiring decisions and spend efficiently.
• Improves communication. You can usually communicate with clients making requests — and employees fulfilling them — through the software. With communication all in one place, you can ensure customer satisfaction.
• Integrates invoices. You can typically create invoices, request or accept payment, and obtain legally binding e-signatures directly through work order software. Again, the more essential features consolidated in one system, the more efficient your operations.

Typical features of work order management software.

Work order management software is a powerful tool that comes with various helpful features, including:

• Asset and inventory tracking. Track the status and location of assets and inventory items in real time.
• Scheduling and dispatching. Create and assign work orders to appropriate personnel or contractors based on availability and skill set.
• Attachments. Attach relevant documents, photos, or other files to work orders for reference and documentation purposes.
• Availability. Provide visibility into the availability of workers or contractors, facilitating efficient scheduling and assignment of tasks.
• Signatures. Capture digital signatures and send signature requests for verification and approval upon completion of work.
• Invoicing. Simplify invoice generation and processing for completed work orders, including labor tracking, materials, and other expenses.
• Templates. Design pre-made formats for work orders to simplify creation and maintain consistency.
• Reporting. Create customizable reports and analytics to provide insights into work order performance, resource utilization, and other vital metrics.

Choosing the right software for work orders.

When choosing a work order software for your business, consider several factors according to your specific needs. Here are some key considerations:

• Pricing. Assess pricing plans offered by different software providers and choose one that aligns with your budget.
• Size of team. Ensure the software can accommodate your current workforce and any future expansion.
• Required features. Identify the essential features you need in work order software, such as asset tracking, scheduling, reporting, and invoicing.
• Ease of use. Look for user-friendly and intuitive software to guarantee smooth adoption by your team.
• Integration. Check if the software integrates with other tools and systems you use in your business, such as accounting software, CRM systems, or project management tools.
• Scalability. Choose a software solution that can grow with your business and adapt to changing needs over time.
• Customer support. Consider the level of customer support the software vendor provides, including availability, responsiveness, and support channels.

Find your work order software.

Explore how Adobe Acrobat for business can help you create and manage work orders to benefit your business.