Adobe Accessibility Conformance Report International Edition

(Based on VPAT® Version 2.4Rev)

Product Information

Name of Product/Version: Frame.io / Version 4, July 2024, Pro Plan

Report Date: August 2024

Product Description: Frame.io is a creative management tool that lets you share media, track feedback, and streamline your workflow so your team can work closely together from anywhere in the world.

Contact information: access@adobe.com

Notes: The information contained in this report applies to the product itself. Information about product help and support documentation is located at: http://www.adobe.com/accessibility/compliance.html. 

Evaluation Methods Used: Testing Frame.io involved extensive use of leading assistive technology such as screen readers and screen magnifiers, as well exclusive use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.

 

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline

Included In Report

Web Content Accessibility Guidelines 2.0

Level A: (Yes)
Level AA: (Yes)
Level AAA: (No)

Web Content Accessibility Guidelines 2.1

Level A: (Yes)
Level AA: (Yes)
Level AAA: (No)

Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018

(Yes)

EN 301 549 Accessibility requirements for ICT products and services - V3.1.1 (2019-11)  AND EN 301 549 Accessibility requirements for ICT products and services - V3.2.1 (2021-03)

(Yes)

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

 

WCAG 2.x Report

Tables 1 and 2 also document conformance with:

  • EN 301 549:  Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
  • Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

 

Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: Success Criteria, Level A

Notes:

Guideline 1.1 Text Alternatives:

Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.1.1 (Web)
  • 10.1.1.1 (Non-web document)
  • 11.1.1.1.1 (Open Functionality Software)
  • 11.1.1.1.2 (Closed Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: The product provides sufficient text alternatives for most meaningful images that form part of the user interface, for example, icons used in buttons and links. 

Exceptions include:

  • Uploaded assets are presented as decorative images and do not have alternative text to describe them.
  • A small number of decorative images are not hidden from assistive technologies.

Guideline 1.2 Time-based Media:

Provide alternatives for time-based media.

Criteria

Conformance Level

Remarks and Explanations

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.2.1 (Web)
  • 10.1.2.1 (Non-web document)
  • 11.1.2.1.1 (Open Functionality Software)
  • 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not contain prerecorded audio-only / video-only media.

Authors can provide audio description for what would otherwise be video-only media, such as media assets uploaded to the site.

Authors can also provide transcripts for audio-only | video-only | audio-only and video-only media, such as media assets uploaded to the site

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.2 (Web)
  • 10.1.2.2 (Non-web document)
  • 11.1.2.2 (Open Functionality Software)
  • 11.1.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Authors can preserve open captions for audio content in video. Closed captions are not supported.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.3 (Web)
  • 10.1.2.3 (Non-web document)
  • 11.1.2.3.1 (Open Functionality Software)
  • 11.1.2.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Using the file upload and custom fields features, Authors can upload media with audio descriptions and transcripts.

Guideline 1.3 Adaptable:

Create content that can be presented in different ways (for example simpler layout) without losing information or structure.

Criteria

Conformance Level

Remarks and Explanations

1.3.1 Info and Relationships (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.1 (Web)
  • 10.1.3.1 (Non-web document)
  • 11.1.3.1.1 (Open Functionality Software)
  • 11.1.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most visual structure and relationship information, such as landmarks, headings and lists is provided through element semantics.

Exceptions include:

  • Some headings do not use semantic heading elements, or the heading levels used do not fit within the page heading hierarchy.
  • Some related items such as links or buttons do not use semantic list elements.
  • Some interactive elements such as buttons or menu items apply incorrect ARIA attributes for the type of element.
  • Some error messages are not programmatically associated with the related field.
  • Some content such as tooltips or text inside of menus cannot be reached using assistive technologies such as screen readers.
  • Some interactive elements such as buttons or links have interactive elements nested inside them.

1.3.2 Meaningful Sequence (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.2 (Web)
  • 10.1.3.2 (Non-web document)
  • 11.1.3.2.1 (Open Functionality Software)
  • 11.1.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: The product presents most content in a meaningful sequence.

Exceptions include:

  • Screen readers read content in an unexpected order when moving between the header and content area in the Support modal.

1.3.3 Sensory Characteristics (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.3 (Web)
  • 10.1.3.3 (Non-web document)
  • 11.1.3.3 (Open Functionality Software)
  • 11.1.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Instructions do not rely solely on sensory characteristics.

Guideline 1.4 Distinguishable:

Make it easier for users to see and hear content including separating foreground from background.

Criteria

Conformance Level

Remarks and Explanations

1.4.1 Use of Color (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.1 (Web)
  • 10.1.4.1 (Non-web document)
  • 11.1.4.1 (Open Functionality Software)
  • 11.1.4.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most functions of the product do not convey information through color alone.

Exceptions include:

  • Some buttons use color to indicate a change in state such as when they receive focus or when they are pressed vs not pressed.
  • Some radio buttons use color to indicate when they are checked or not checked.
  • Some links use color to distinguish it from the surrounding text.

1.4.2 Audio Control (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.2 (Web)
  • 10.1.4.2 (Non-web document)
  • 11.1.4.2 (Open Functionality Software)
  • 11.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Audio content can be controlled by the user.

Guideline 2.1 Keyboard Accessible:

Make all functionality available from a keyboard.

Criteria

Conformance Level

Remarks and Explanations

2.1.1 Keyboard (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.1 (Web)
  • 10.2.1.1 (Non-web document)
  • 11.2.1.1.1 (Open Functionality Software)
  • 11.2.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Does Not Support

Web: Most product functionality cannot be operated through a keyboard interface.

Examples include:

  • Some menus required to configure projects, collections and shares are not accessible with a keyboard.
  • Some tooltips display on hover using a mouse but not with a keyboard.
  • The asset viewer toolbar displays on hover using a mouse and but is not accessible with a keyboard.
  • Many elements such as buttons, links, radio buttons and checkboxes are not navigable / operable using a keyboard.
  • Drag and drop operations are not operable using a keyboard.
  • Some switch controls are not operable using a keyboard.
  • In some parts of the site, keyboard focus is not managed when modals or menus open or close. Focus is sent to the start of the page.
  • Some buttons trigger an action where the button is removed, then keyboard focus is not managed and is sent to the start of the page.

2.1.2 No Keyboard Trap (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.2 (Web)
  • 10.2.1.2 (Non-web document)
  • 11.2.1.2 (Open Functionality Software)
  • 11.2.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not include keyboard traps.

2.1.4 Character Key Shortcuts (Level A 2.1 only)

Also applies to:

  • EN 301 549 Criteria
  • 9.2.1.4 (Web)
  • 10.2.1.4 (Non-web document)
  • 11.2.1.4.1 (Open Functionality Software)
  • 11.2.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: The product provides unmodified character key shortcuts, in some cases these shortcuts do not work when using a screen reader or with standard keyboard interactions.

For example, when focused on a control inside an asset, pressing Enter opens the asset instead of activating the control that is focused with the keyboard.

Guideline 2.2 Enough Time:

Provide users enough time to read and use content.

Criteria

Conformance Level

Remarks and Explanations

2.2.1 Timing Adjustable (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.1 (Web)
  • 10.2.2.1 (Non-web document)
  • 11.2.2.1 (Open Functionality Software)
  • 11.2.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Exceptions include: status messages are presented on screen for 5 seconds and dismissed automatically.

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.2 (Web)
  • 10.2.2.2 (Non-web document)
  • 11.2.2.2 (Open Functionality Software)
  • 11.2.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not include elements which move, blink, scroll, or auto-update.

Guideline 2.3 Seizures:

Do not design content in a way that is known to cause seizures. 

Criteria

Conformance Level

Remarks and Explanations

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.3.1 (Web)
  • 10.2.3.1 (Non-web document)
  • 11.2.3.1 (Open Functionality Software)
  • 11.2.3.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not contain flashing content.

Guideline 2.4 Navigable:

Provide ways to help users navigate, find content, and determine where they are. 

Criteria

Conformance Level

Remarks and Explanations

2.4.1 Bypass Blocks (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.1 (Web)
  • 10.2.4.1 (Non-web document) – Does not apply
  • 11.2.4.1 (Open Functionality Software) – Does not apply
  • 11.2.4.1 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Partially Supports

Web: The product provides some headings which allows assistive technology users to bypass repeated blocks of content. However, for users without assistive technology, a bypass mechanism is not provided.

2.4.2 Page Titled (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.2 (Web)
  • 10.2.4.2 (Non-web document)
  • 11.2.4.2 (Open Functionality Software) - Does not apply
  • 11.2.4.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The titles of pages describe their purpose.

2.4.3 Focus Order (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.3 (Web)
  • 10.2.4.3 (Non-web document)
  • 11.2.4.3 (Open Functionality Software)
  • 11.2.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most components receive focus in a meaningful order.

Exceptions include:

  • Some non-interactive elements, such as the fields for an Asset appear in the tab focus path.
  • There are instances where visually hidden elements receive focus using the tab key.

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.4 (Web)
  • 10.2.4.4 (Non-web document)
  • 11.2.4.4 (Open Functionality Software)
  • 11.2.4.4 (Closed Software
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The purpose of links in the product can be determined from the link text alone or from the programmatic context of the link.

Guideline 2.5 Input Modalities:

Make it easier for users to operate functionality through various inputs beyond keyboard. 

Criteria

Conformance Level

Remarks and Explanations

2.5.1 Pointer Gestures (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.1 (Web)
  • 10.2.5.1 (Non-web document)
  • 11.2.5.1 (Open Functionality Software)
  • 11.2.5.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports 

Web: The product does not rely on multipoint or path-based gestures.

2.5.2 Pointer Cancellation (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.2 (Web)
  • 10.2.5.2 (Non-web document)
  • 11.2.5.2 (Open Functionality Software)
  • 11.2.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports 

Web: Product functions that use a single pointer are completed when the user releases the pointer and allow the user to cancel the pointer action before completing the pointer click.

2.5.3 Label in Name (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.3 (Web)
  • 10.2.5.3 (Non-web document)
  • 11.2.5.3.1 (Open Functionality Software)
  • 11.2.5.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports
  • Web: In most product functions, accessible names of controls contain the text of their visible labels.
  • Exceptions include:
  • Some buttons have visible labels that are different from the accessible name.
  • Some icon buttons display a label in a tooltip that is different to its accessible name.
  • Some buttons have a visible label and activate a drop-down where a value is selected. The accessible name for the button is the selected value and should include the permanent visible label.
  • Some links have link text that is different from the accessible name.

2.5.4 Motion Actuation (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.4 (Web)
  • 10.2.5.4 (Non-web document)
  • 11.2.5.4 (Open Functionality Software)
  • 11.2.5.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: The product does not have functionality operated by device motion or user motion.

Guideline 3.1 Readable:

Make text content readable and understandable. 

Criteria

Conformance Level

Remarks and Explanations

3.1.1 Language of Page (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.1.1 (Web)
  • 10.3.1.1 (Non-web document)
  • 11.3.1.1.1 (Open Functionality Software)
  • 11.3.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The language is programmatically determinable within the product.

Guideline 3.2 Predictable:

Make Web pages appear and operate in predictable ways. 

Criteria

Conformance Level

Remarks and Explanations

3.2.1 On Focus (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.1 (Web)
  • 10.3.2.1 (Non-web document)
  • 11.3.2.1 (Open Functionality Software)
  • 11.3.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Components do not initiate a change of context when focused.

3.2.2 On Input (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.2 (Web)
  • 10.3.2.2 (Non-web document)
  • 11.3.2.2 (Open Functionality Software)
  • 11.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Exceptions include: When the download button is selected on the share viewer page, users are unexpectedly taken to a new page.

Guideline 3.3 Input Assistance:

Help users avoid and correct mistakes. 

Criteria

Conformance Level

Remarks and Explanations

3.3.1 Error Identification (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.1 (Web)
  • 10.3.3.1 (Non-web document)
  • 11.3.3.1.1 (Open Functionality Software)
  • 11.3.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most input errors are identified and described to users in text. Exceptions include:

  • Date pickers used to select an expiry date only provide a red border and a warning icon to identify an error.

3.3.2 Labels or Instructions (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.2 (Web)
  • 10.3.3.2 (Non-web document)
  • 11.3.3.2 (Open Functionality Software)
  • 11.3.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Labels are provided for most input fields. Exceptions include:

  • Some fields use placeholder as a label or to give extra instructions
  • A few fields do not have a visible label

Guideline 4.1 Compatible:

Maximize compatibility with current and future user agents, including assistive technologies. 

Criteria

Conformance Level

Remarks and Explanations

4.1.1 Parsing (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.1 (Web)
  • 10.4.1.1 (Non-web document)
  • 11.4.1.1.1 (Open Functionality Software)
  • 11.4.1.1.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Elements have complete start and end tags, elements are nested according to their specification, elements do not contain duplicate attributes, and any IDs are unique.

4.1.2 Name, Role, Value (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.2 (Web)
  • 10.4.1.2 (Non-web document)
  • 11.4.1.2.1 (Open Functionality Software)
  • 11.4.1.2.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web:

Most user interface components have an accessible name, role and value and communicate state correctly. However, user interface components in some product functions do not provide programmatic name, role, state, or value information.

  • Some buttons do not provide an accessible name.
  • Some buttons do not have the correct role.
  • Some other interactive elements do not convey state. 

Table 2: Success Criteria, Level AA

Notes:

Criteria

Conformance Level

Remarks and Explanations

1.2.4 Captions (Live) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.4 (Web)
  • 10.1.2.4 (Non-web document)
  • 11.1.2.4 (Open Functionality Software)
  • 11.1.2.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports 

Web: The product does not contain live synchronized media.

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.5 (Web)
  • 10.1.2.5 (Non-web document)
  • 11.1.2.5 (Open Functionality Software)
  • 11.1.2.5 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not contain prerecorded video content that would require audio description.

Using the file upload and custom fields features, Authors can upload media with audio descriptions and transcripts.

1.3.4 Orientation (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.4 (Web)
  • 10.1.3.4 (Non-web document)
  • 11.1.3.4 (Open Functionality Software)
  • 11.1.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: Content does not restrict its view and operation to a single display orientation.

1.3.5 Identify Input Purpose (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.5 (Web)
  • 10.1.3.5 (Non-web document)
  • 11.1.3.5.1 (Open Functionality Software)
  • 11.1.3.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: Most input fields in the product do not collect information about the user. However, some input fields collect information about the user and do not programmatically convey their purpose. Examples include:

  • The email field on the login page suggests users to input a username.

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.3 (Web)
  • 10.1.4.3 (Non-web document)
  • 11.1.4.3 (Open Functionality Software)
  • 11.1.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most text meets minimum contrast requirements.

Exceptions include:

  • Some labels and placeholder text.
  • The free trial text in the header.
  • Some links, including the cookie links.
  • Some radio buttons when using dark mode

Various text throughout the product

1.4.4 Resize text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.4 (Web)
  • 10.1.4.4 (Non-web document)
  • 11.1.4.4.1 (Open Functionality Software)
  • 11.1.4.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Exceptions include:

  • The buttons that open some panels on the Project and Collections page are not visible.
  • Some table content is presented outside of the viewport with no way to scroll it into view.

Some sticky content obscures other content on the Share Builder page.

1.4.5 Images of Text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.5 (Web)
  • 10.1.4.5 (Non-web document)
  • 11.1.4.5.1 (Open Functionality Software)
  • 11.1.4.5.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product uses text instead of images of text.

1.4.10 Reflow (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.10 (Web)
  • 10.1.4.10 (Non-web document)
  • 11.1.4.10 (Open Functionality Software)
  • 11.1.4.10 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: At the required width of 320 CSS pixels, most content is present without loss of information or functionality, and without requiring scrolling in two dimensions.

Exceptions include:

  • The anchored content pop-up and various context menus do not fit in the frame of the window.
  • Some content is cut off by the viewport.
  • The navigation bar covers a large section of the screen, making it hard to see the rest of the content.

1.4.11 Non-text Contrast (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.11 (Web)
  • 10.1.4.11 (Non-web document)
  • 11.1.4.11 (Open Functionality Software)
  • 11.1.4.11 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: Most meaningful non-text content elements such as buttons or the focus states of inputs have sufficient contrast.

Exceptions include:

  • Some focus indicators do not have enough contrast against the background
  • Some buttons do not have enough contrast against the background

Some inputs do not have a clear border against the background

1.4.12 Text Spacing (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.12 (Web)
  • 10.1.4.12 (Non-web document)
  • 11.1.4.12 (Open Functionality Software)
  • 11.1.4.12 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: Most functions of the product support the required text style properties without loss of content or functionality.

Exceptions include:

  • Some dates throughout the product are truncated.
  • Some dates and headings in data tables are cut off.

1.4.13 Content on Hover or Focus (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.13 (Web)
  • 10.1.4.13 (Non-web document)
  • 11.1.4.13 (Open Functionality Software)
  • 11.1.4.13 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: Exceptions Include:

  • Some tooltips, which appear on hover, including the select all checkboxes in data tables, are hidden when the mouse pointer moves over it.

2.4.5 Multiple Ways (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.5 (Web)
  • 10.2.4.5 (Non-web document) – Does not apply
  • 11.2.4.5 (Open Functionality Software) – Does not apply
  • 11.2.4.5 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: Users can locate webpages in the product through multiple ways, such as using the provided navigational elements and search.

2.4.6 Headings and Labels (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.6 (Web)
  • 10.2.4.6 (Non-web document)
  • 11.2.4.6 (Open Functionality Software)
  • 11.2.4.6 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Exceptions Include:

  • Some buttons like the logout button in the logout of all sessions section of the settings do not describe the full purpose of the button.

2.4.7 Focus Visible (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.7 (Web)
  • 10.2.4.7 (Non-web document)
  • 11.2.4.7 (Open Functionality Software)
  • 11.2.4.7 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most focusable elements have a visible keyboard indicator. 

Exceptions include:

  • Drop down field options
  • Image upload function
  • Various buttons and links

3.1.2 Language of Parts (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.1.2 (Web)
  • 10.3.1.2 (Non-web document)
  • 11.3.1.2 (Open Functionality Software) – Does not apply
  • 11.3.1.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Content is only presented in one language at a time.

3.2.3 Consistent Navigation (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.3 (Web)
  • 10.3.2.3 (Non-web document) – Does not apply
  • 11.3.2.3 (Open Functionality Software) – Does not apply
  • 11.3.2.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: When navigational mechanisms are repeated in the product, such as the primary navigation menu and the sub menu in settings, they occur in a consistent relative order.

3.2.4 Consistent Identification (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.4 (Web)
  • 10.3.2.4 (Non-web document) – Does not apply
  • 11.3.2.4 (Open Functionality Software) – Does not apply
  • 11.3.2.4 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: Components with the same functionality, such as anchored comments and clear buttons are identified consistently.

3.3.3 Error Suggestion (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.3 (Web)
  • 10.3.3.3 (Non-web document)
  • 11.3.3.3 (Open Functionality Software)
  • 11.3.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Where input errors are automatically detected, such as when a form field has invalid or missing data, suggestions for correction are provided to the user.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.4 (Web)
  • 10.3.3.4 (Non-web document)
  • 11.3.3.4 (Open Functionality Software)
  • 11.3.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not process legal commitments or financial transactions. Changes to user-controllable data are reversible or can be confirmed before finalizing.

4.1.3 Status Messages (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.3 (Web)
  • 10.4.1.3 (Non-web document)
  • 11.4.1.3 (Open Functionality Software)
  • 11.4.1.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: When status messages are visible, the product does not provide the update to assistive technology.

Examples include:

  • When the resend email option is selected the confirmation message is not announced by a screen reader.
  • When using the zoom function, the current zoom level is not announced by a screen reader.

Table 3: Success Criteria, Level AAA

Notes:

Criteria

Conformance Level

Remarks and Explanations

1.2.6 Sign Language (Prerecorded) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

1.2.7 Extended Audio Description (Prerecorded) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

1.2.8 Media Alternative (Prerecorded) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

1.2.9 Audio-only (Live) (Level AAA)

EN 301 549 Criteria– Does not apply

Revised Section 508 – Does not apply

Not Evaluated

1.3.6 Identify Purpose (Level AAA 2.1 only)

EN 301 549 Criteria– Does not apply

Revised Section 508 – Does not apply

Not Evaluated

1.4.6 Contrast (Enhanced) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

1.4.7 Low or No Background Audio (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

1.4.8 Visual Presentation (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

1.4.9 Images of Text (No Exception) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

2.1.3 Keyboard (No Exception) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

2.2.3 No Timing (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

2.2.4 Interruptions (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

2.2.5 Re-authenticating (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

2.2.6 Timeouts (Level AAA 2.1 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

2.3.2 Three Flashes (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

2.3.3 Animation from Interactions (Level AAA 2.1 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

2.4.8 Location (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

2.4.9 Link Purpose (Link Only) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

2.4.10 Section Headings (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

2.5.5 Target Size (Level AAA 2.1 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

2.5.6 Concurrent Input Mechanisms (Level AAA 2.1 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

3.1.3 Unusual Words (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

3.1.4 Abbreviations (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

3.1.5 Reading Level (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

3.1.6 Pronunciation (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

3.2.5 Change on Request (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

3.3.5 Help (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

3.3.6 Error Prevention (All) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

Revised Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes:

Criteria
 		 Conformance Level
 		 Remarks and Explanations
 
302.1 Without Vision Web: Does Not Support Web: Most functions of the product are not usable without vision. Examples include:
  • Some meaningful images do not have alternate text, and some decorative images are not hidden from assistive technologies.
  • Some information provided visually is not available through markup or text.
  • Some interactive elements are not operable using a keyboard, tooltips are not displayed on focus, and focus is not managed between elements.
  • Some interactive elements do not have an accessible name, role, or state.
  • There are no skip links to bypass repeated blocks of content.
302.2 With Limited Vision Web: Partially Supports Web: Most functions are usable with limited vision. Exceptions include:
  • Some content overruns the viewport or is covered by sticky elements when text is resized by 200%.
  • Some content overruns the viewport or is covered by sticky elements when zoomed 300%.
  • Some text and non-text objects do not meet color contrast requirements.
302.3 Without Perception of Color Web: Does Not Support Web: Most functions are usable without perception of color. Exceptions include:
  • Some UI components use color to convey state changes, such as selection or focus.
  • Some text and non-text objects do not meet color contrast requirements.
302.4 Without Hearing Web: Supports Web: The product is functional for users without hearing. Examples include:
  • Authors can upload videos that include open captions in the video file. Closed captions are not supported.
  • Authors can upload videos with audio descriptions or provide a transcript.
302.5 With Limited Hearing Web: Supports Web: The product is functional for users with limited hearing. Examples include:
  • Authors can upload videos that include open captions in the video file. Closed captions are not supported.
  • Authors can upload videos with audio descriptions or provide a transcript.
302.6 Without Speech Web: Supports Web: The product does not require the use of speech.
302.7 With Limited Manipulation Web: Does Not Support Web: Most of the functions of the product are not usable with limited manipulation. Examples include:
  • Some interactive elements are not operable using a keyboard, tooltips are not displayed on focus, and focus is not managed between elements.
  • Pages do not have skip links.
  • Some non-interactive content receives focus using the keyboard’s tab key, or visually hidden UI components receive focus using the tab key.
  • Some interactive elements do not display a visible focus indicator.
302.8 With Limited Reach and Strength Web: Supports Web: The functions of the product are usable with limited reach and strength.
302.9 With Limited Language, Cognitive, and Learning Abilities Web: Partially Supports Web: Most of the functions of the product are usable with limited language, cognitive and learning abilities. Exceptions include:
  • Some form fields do not have permanently visible labels or are not programmatically associated with their labels or instructions.

Chapter 4: Hardware

Notes: Frame.io is a website (or web application) and is not subject to the requirements of this section.

Chapter 5: Software

Notes: Frame.io is a website (or web application) and is not subject to the requirements of this section.

Chapter 6: Support Documentation and Services

Notes: Frame.io is a website (or web application) and is not subject to the requirements of this section.

 

EN 301 549 Report

Notes:

Chapter 4: Functional Performance Statements (FPS)

Notes:

Criteria
 		 Conformance Level
 		 Remarks and Explanations
 
4.2.1 Usage without vision Web: Does Not Support Web: Most functions of the product are not usable without vision. Examples include:
  • As described in 1.1.1 Non-text Content, some meaningful images do not have alternate text and some decorative images are not hidden from assistive technologies.
  • As described in 1.3.1 Information and Relationships, some information provided visually is not available through markup or text.
  • As described in 2.1.1 Keyboard, many interactive elements are not operable using a keyboard, tooltips are not displayed on focus, and focus is not managed between elements.
  • As described in 41.2. Name, Role, Value, some interactive elements do not have an accessible name, or role or do not communicate their state.
  • As described in 2.4.1 Bypass Blocks, there are no skip links to bypass repeated blocks of content.
4.2.2 Usage with limited vision Web: Partially Supports Web: Most of the functions of the product are usable with limited vision. Exceptions include:
  • As described in 1.4.4 Resize Text, some content overruns the viewport, or is covered up by sticky elements when the text is resized by 200%.
  • As described in 1.4.10 Reflow, some content overruns the viewport, or is covered up by sticky elements when the page is zoomed 300% and the viewport is set to 960 x 768px.
  • As described in 1.4.3 Contrast (minimum), some text does not meet color contrast requirements.
  • As described in 1.4.11 Non-text Contrast some user interface components such icons, form field border or focus styles do not meet the color contrast requirements for non-text objects.
4.2.3 Usage without perception of colour Web: Partially Supports Web: Most of the functions of the product are usable without perception of color. Exceptions include:
  • As described in 1.4.1 Use of Color, some user interface components use color to convey changes in state, such as when they are selected or receive focus using a keyboard.
  • As described in 1.4.3 Contrast (minimum), some text does not meet the minimum color contrast requirements.
  • As described in 1.4.11 Non-text Contrast some user interface components such icons, form field border or focus styles do not meet the minimum color contrast requirements for non-text objects.
4.2.4 Usage without hearing Web: Supports Web: The product is functional for users without hearing.
  • Authors can upload videos that include open captions in the video file. Closed captions are not supported.
  • Authors can upload videos that have audio descriptions.
  • Authors can provide a transcript file.
4.2.5 Usage with limited hearing Web: Supports Web: The product is functional for users with limited hearing.
  • Authors can upload videos that include open captions in the video file. Closed captions are not supported.
  • Authors can upload videos that have audio descriptions.
  • Authors can provide a transcript file.
4.2.6 Usage with no or limited vocal capability Web: Supports Web: The product does not require the use of speech.
4.2.7 Usage with limited manipulation or strength Web: Does Not Support Web: Most of the functions of the product are not usable with limited manipulation. Examples include:
  • As described in 2.1.1 Keyboard, many interactive elements are not operable using a keyboard, tooltips are not displayed on focus, and focus is not managed between elements.
  • As described in 2.4.1 Bypass Blocks, pages do not have skip links.
  • As described in 2.4.3 Focus Order, some non-interactive content receives focus using the keyboard’s tab key or visually hidden user interface components receive focus using the tab key.
  • As described in 2.4.7 Focus Visible, some interactive elements do not display a visible focus indicator.
4.2.8 Usage with limited reach Web: Supports Web: The product is functional with limited reach.
4.2.9 Minimize photosensitive seizure triggers Web: Supports Web: As noted in 2.3.1 Three Flashes or Below Threshold, content in the product does not flash.
4.2.10 Usage with limited cognition, language or learning Web: Partially Supports Web: Most of the functions of the product are usable with limited language, cognitive, and learning abilities. Exceptions include:
  • As described in 3.3.2 Labels or Instructions, some form fields do not have a permanently visible label or are not programmatically associated with their labels or instructions.
4.2.11 Privacy Web: Supports Web: The product does not ask for or display legal, financial or personal data.

Chapter 5: Generic Requirements

Notes:

Criteria

 Conformance Level

 Remarks and Explanations
5.1 Closed functionality Heading cell – no response required Heading cell – no response required
5.1.2 General Heading cell – no response required Heading cell – no response required
5.1.2.1 Closed functionality See 5.2 through 13 See information in 5.2 through 13
5.1.2.2 Assistive technology See 5.1.3 through 5.1.6 See information in 5.1.3 through 5.1.6
5.1.3 Non-visual access Heading cell – no response required Heading cell – no response required
5.1.3.1 Audio output of visual information Not Applicable  
5.1.3.2 Auditory output delivery including speech Not Applicable  
5.1.3.3 Auditory output correlation Not Applicable  
5.1.3.4 Speech output user control Not Applicable  
5.1.3.5 Speech output automatic interruption Not Applicable  
5.1.3.6 Speech output for non-text content Not Applicable  
5.1.3.7 Speech output for video information Not Applicable  
5.1.3.8 Masked entry Not Applicable  
5.1.3.9 Private access to personal data Not Applicable  
5.1.3.10 Non-interfering audio output Not Applicable  
5.1.3.11 Private listening volume Not Applicable  
5.1.3.12 Speaker volume Not Applicable  
5.1.3.13 Volume reset Not Applicable  
5.1.3.14 Spoken languages Not Applicable  
5.1.3.15 Non-visual error identification Not Applicable  
5.1.3.16 Receipts, tickets, and transactional outputs Not Applicable  
5.1.4 Functionality closed to text enlargement Not Applicable  
5.1.5 Visual output for auditory information Not Applicable  
5.1.6 Operation without keyboard interface Heading cell – no response required Heading cell – no response required
5.1.6.1 Closed functionality See 5.1.3.1 through 5.1.3.16 See information in 5.1.3.1 through 5.1.3.16
5.1.6.2 Input focus Not Applicable  
5.1.7 Access without speech Not Applicable  
5.2 Activation of accessibility features Not Applicable  
5.3 Biometrics Not Applicable  
5.4 Preservation of accessibility information during conversion Not Applicable  
5.5 Operable parts Heading cell – no response required Heading cell – no response required
5.5.1 Means of operation Not Applicable  
5.5.2 Operable parts discernibility Not Applicable  
5.6 Locking or toggle controls Heading cell – no response required Heading cell – no response required
5.6.1 Tactile or auditory status Not Applicable  
5.6.2 Visual status Not Applicable  
5.7 Key repeat Not Applicable  
5.8 Double-strike key acceptance Not Applicable  
5.9 Simultaneous user actions Not Applicable  

Chapter 6: ICT with Two-Way Voice Communication 

Notes: Frame.io is a website (or web application) and is not subject to the requirements of this section.

Chapter 7: ICT with Video Capabilities 

Notes: Frame.io is a website (or web application) and is not subject to the requirements of this section.

Chapter 8: Hardware

Notes: Frame.io is a website (or web application) and is not subject to the requirements of this section.

Chapter 9: Web (see WCAG 2.x section)

Notes:

Chapter 10: Non-Web Documents

Notes: Frame.io is a website (or web application) and is not subject to the requirements of this section.

Chapter 11: Software

Notes: Frame.io is a website (or web application) and is not subject to the requirements of this section.

Chapter 12: Documentation and Support Services

Notes:

Criteria
 		 Conformance Level
 		 Remarks and Explanations
 
12.1 Product documentation Heading cell – no response required Heading cell – no response required
12.1.1 Accessibility and compatibility features Not Evaluated  
12.1.2 Accessible documentation See WCAG 2.x section See information in WCAG 2.x section
12.2 Support Services Heading cell – no response required Heading cell – no response required
12.2.2 Information on accessibility and compatibility features Not Evaluated  
12.2.3 Effective communication Not Evaluated  
12.2.4 Accessible documentation See WCAG 2.x section See information in WCAG 2.x section

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes:  Frame.io is a website (or web application) and is not subject to the requirements of this section.