Adobe Accessibility Conformance Report
VPAT® Version 2.4 - September, 2024
Product Information
Name of Product/Version: Frame.io Transfer App (Mac)
Product Description: File transfer desktop application.
Date: 09/30/2024
Contact information: access@adobe.com
Notes: The information contained in this report applies to the product itself. Information about product help and support documentation is located at: http://www.adobe.com/accessibility/compliance.html.
Evaluation Methods Used: Testing Frame.io Transfer Mac App involved use of leading assistive technology, such as screen readers, screen magnifiers, and speech recognition software, as well use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.
Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standards/guidelines:
Standard/Guideline |
Included in Report |
Web Content Accessibility Guidelines 2.0, at http://www.w3.org/TR/2008/REC-WCAG20-20081211/ |
Level A - Yes Level AA - Yes Level AAA - No |
Web Content Accessibility Guidelines 2.1, at https://www.w3.org/TR/WCAG21/ |
Level A - Yes Level AA - Yes Level AAA - No |
Section 508 as published in 2017, at http://www.Section508.gov |
(Yes) |
EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V2.1.2 (2018-08) at https://www.etsi.org/deliver/etsi_en//301500_301599/301549/02.01.02_60/en_301549v020102p.pdf |
(Yes) |
Terms
The terms used in the Conformance Level information are defined as follows:
- Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
- Partially Supports: Some functionality of the product does not meet the criterion.
- Does Not Support: The majority of product functionality does not meet the criterion.
- Not Applicable: The criterion is not relevant to the product.
- Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.1 Level AAA.
WCAG 2.1 Report
Tables 1 and 2 also document conformance with:
- EN 301 549: Chapter 9 - Web, Chapter 10 - Non-Web documents, Section 11.2.1- Non-Web Software (excluding closed functionality), and Section 11.2.2 - Non-Web Software (closed functionality).
- Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.
Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.
Section 1: Success Criteria, Level A
Notes:
Guideline 1.1 Text Alternatives:
Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.1.1 Non-text Content (Level A)
Revised Section 508
|
Software: Partially Supports |
Software: The product provides sufficient text alternatives for most instances of application. Exceptions include:
|
Guideline 1.2 Time-based Media:
Provide alternatives for time-based media.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.2.1 Audio-only and Video-only (Prerecorded) (level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Supports (Not Applicable) |
Software: The product does not contain prerecorded audio-only or video-only media. |
1.2.2 Captions (Prerecorded) (level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Supports (Not Applicable) |
Software: The product does not contain prerecorded synchronized media. |
1.2.3 Audio Description or Media Alternative (Prerecorded) (level A) Also applies to: ● EN 301 549 Criteria Revised Section 508 ● 501 (Web)(Software) |
Software: Supports (Not Applicable) |
Software: The product does not contain prerecorded video content that would require audio description or a media alternative. |
1.2.4 Captions (Live) (Level A)
Revised Section 508
|
Software: Supports (Not Applicable) |
Software: The product does not contain live synchronized media. |
1.2.5 Audio Description (Prerecorded) (Level AA)
Revised Section 508
|
Software: Supports (Not Applicable) |
Software: The product does not contain prerecorded video content that would require audio description. |
Guideline 1.3 Adaptable:
Create content that can be presented in different ways (for example simpler layout) without losing information or structure.
Criteria |
Conformance Level |
Remarks and Explanations |
|
---|---|---|---|
1.3.1 Info and Relationships (Level A)
Revised Section 508
|
Software: Partially Supports |
|
|
1.3.2 Meaningful Sequence (Level A)
Revised Section 508
|
Software: Partially Supports |
Software: The product presents most content in a meaningful sequence. Exceptions include:
|
|
1.3.3 Sensory Characteristics (Level A)
Revised Section 508
|
Software: Supports |
Software: Instructions do not rely solely on sensory characteristics. |
|
1.3.4 Orientation (WCAG 2.1)
Revised Section 508 – Does not apply |
Software: Supports |
Software: Content does not restrict its view and operation to a single display orientation. |
|
1.3.5 Identify Input Purpose (WCAG 2.1)
Revised Section 508 – Does not apply |
Software: Supports (Not Applicable) |
Software: The product’s technology does not have support for programmatic identification of input purpose. |
Guideline 1.4 Distinguishable:
Make it easier for users to see and hear content including separating foreground from background.
Criteria |
Conformance Level |
Remarks and Explanations |
|
---|---|---|---|
1.4.1 Use of Color (Level A)
Revised Section 508
|
Software: Supports |
Software: The product does not convey information through color alone. |
|
1.4.2 Audio Control (Level A)
Revised Section 508
|
Software: Supports (Not Applicable) |
Software: The product does not contain audio that plays automatically. |
|
1.4.3 Contrast (Minimum) (Level AA)
Revised Section 508
|
Software: Partially Supports |
Software: Most text meets minimum contrast requirements. Exceptions include:
|
|
1.4.4 Resize text (Level AA) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Supports |
Software: The product allows operating system display scaling 200% to resize text up to 200 percent without loss of content or functionality. |
|
1.4.5 Images of Text (Level AA) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Supports |
Software: The product uses text instead of images of text, except for branding elements that are considered essential. |
|
1.4.10 Reflow (Level AA 2.1 only) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Software: Supports |
Software: At the required width of 320 CSS pixels, content is presented without loss of information or functionality, and without requiring scrolling in two dimensions. |
|
1.4.11 Non-text Contrast (Level AA 2.1 only) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Software: Partially Supports |
|
|
1.4.12 Text Spacing (Level AA 2.1 only) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Software: Supports (Not Applicable) |
Software: The product is not implemented using markup languages. |
|
1.4.13 Content on Hover or Focus (Level AA 2.1 only) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Software: Partially Supports |
|
Guideline 2.1 Keyboard Accessible:
Make all functionality available from a keyboard.
Criteria |
Conformance Level |
Remarks and Explanations |
|
---|---|---|---|
2.1.1 Keyboard (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Partially Supports |
|
|
2.1.2 No Keyboard Trap (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Supports |
|
|
2.1.4 Character Key Shortcuts (WCAG 2.1) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Software: Supports |
Software: The product provides character key shortcuts. it is only active when the relevant user interface component is in focus. |
Guideline 2.2 Enough Time:
Provide users enough time to read and use content.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.2.1 Timing Adjustable (Level A)
Revised Section 508
|
Software: Supports (Not Applicable) |
Software: The product does not include time limits. |
2.2.2 Pause, Stop, Hide (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Supports (Not Applicable) |
Software: The product does not include elements which move, blink, scroll, or auto-update. |
Guideline 2.3 Seizures:
Do not design content in a way that is known to cause seizures.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.3.1 Three Flashes or Below Threshold (Level A)
Revised Section 508
|
Software: Supports (Not Applicable) |
Software: The product does not contain flashing content. |
Guideline 2.4 Navigable:
Provide ways to help users navigate, find content, and determine where they are.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.4.1 Bypass Blocks (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Supports (Not Applicable) |
Software: This criterion does not apply to non-web software. |
2.4.2 Page Titled (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Supports |
Software: The title of the software describes its purpose. |
2.4.3 Focus Order (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Partially Supports |
Software: Most components receive focus in a meaningful order. Exceptions include:
|
2.4.4 Link Purpose (In Context) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Supports |
Software: The purpose of links in the product can be determined from the link text alone or from the programmatic context of the link. |
2.4.5 Multiple Ways (Level AA) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Supports (Not Applicable) |
Software: This criterion does not apply to non-web software. |
2.4.6 Headings and Labels (Level AA) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Supports |
Software: Headings and labels are descriptive. |
2.4.7 Focus Visible (Level AA) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Partially Supports |
Software: Most focusable elements have a visible keyboard focus indicator. Exception includes:
|
Guideline 2.5 Input Modalities:
Make it easier for users to operate functionality through various inputs beyond keyboard.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.5.1 Pointer Gestures (Level A 2.1 only)
Revised Section 508 – Does not apply |
Software: Supports |
Software: All functionality that can be operated with a pointer can be operated with single-point actions. |
2.5.2 Pointer Cancellation (Level A 2.1 only)
Revised Section 508 – Does not apply |
Software: Supports |
Software: Product functions that use a single pointer are completed when the user releases the pointer |
2.5.3 Label in Name (Level A 2.1 only) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Software: Supports |
Software: The accessible names “of controls, buttons, links, fields, tabs” contain the text of their visible labels. |
2.5.4 Motion Actuation (Level A 2.1 only) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Software: Supports (Not Applicable) |
Software: The product does not have functionality operated by device motion or user motion. |
Guideline 3.1 Readable:
Make text content readable and understandable.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
3.1.1 Language of Page (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Supports |
Software: Changes of language for passages or phrases can be programmatically determined. |
3.1.2 Language of Parts (Level AA)
Revised Section 508
|
Software: Supports |
Software: Changes of language for passages or phrases can be programmatically determined. |
Guideline 3.2 Predictable:
Make Web pages appear and operate in predictable ways.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
3.2.1 On Focus (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Supports |
Software: Components do not initiate a change of context when focused. |
3.2.2 On Input (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Supports |
Software: Changes of context do not occur automatically on user input. |
3.2.3 Consistent Navigation (Level AA) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Supports (Not Applicable) |
Software: This criterion does not apply to non-web software. |
3.2.4 Consistent Identification (Level AA) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Supports (Not Applicable) |
Software: This criterion does not apply to non-web software. |
Guideline 3.3 Input Assistance:
Help users avoid and correct mistakes.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
3.3.1 Error Identification (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Supports |
Software: Where input errors are automatically detected, a text message or alert is provided that identifies the field/control where the error was detected and describes the error. |
3.3.2 Labels or Instructions (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Supports |
Software: Labels are provided for input fields. |
3.3.3 Error Suggestion (Level AA) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Supports |
Software: Where input errors are automatically detected, suggestions are provided in text for correcting the input in a timely and accessible manner before the data is submitted to the server. |
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Supports |
Software: The product does not process legal commitments or financial transactions. |
Guideline 4.1 Compatible:
Maximize compatibility with current and future user agents, including assistive technologies.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
4.1.1 Parsing (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Supports (Not Applicable) |
Software: The product is not implemented using markup languages. |
4.1.2 Name, Role, Value (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Software: Does Not Support |
Software: User interface components in most product functions do not provide programmatic ‘name, role, state, or value’ information. Examples include:
|
4.1.3 Status Messages (Level AA) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Software: Partially Supports |
Software: In most cases, status messages can be programmatically determined and presented by assistive technologies without receiving focus. Exception includes:
|
Functional Performance (FPC, FPS)
These examples cover two VPAT tables:
- Section 508, Chapter 3, Functional Performance Criteria (FPC)
- EN 301 549, Chapter 4: 4.2 Functional Performance Statements (FPS)
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
302.1 Without Vision |
Software: Does Not Support |
Software: Most functions of the product are not usable without vision. Examples include:
|
302.2 With Limited Vision |
Software: Does Not Support |
Software: Most functions of the product are not usable with limited vision. Examples include:
|
302.3 Without Perception of Color |
Software: Partially Supports |
Software: Most functions of the product are usable without perception of color. Exceptions include:
|
302.4 Without Hearing |
Software: Supports (Not Applicable) |
Software: The product does not require the use of hearing. |
302.5 With Limited Hearing |
Software: Supports (Not Applicable) |
Software: The product does not require the use of hearing. |
302.6 Without Speech |
Software: Supports (Not Applicable) |
Software: The product does not require the use of speech. |
302.7 With Limited Manipulation (US) |
Software: Does Not Support |
Software: Most functions of the product are not usable by people with limited manipulation and/or requires manipulation, simultaneous action, or hand strength. Examples include:
|
4.2.7 Usage with limited manipulation or strength (EU) |
Software: Does Not Support |
Software: Most functions of the product are not usable by people with limited manipulation and/or requires manipulation, simultaneous action, or hand strength. Examples include:
|
302.8 With Limited Reach and Strength (US) |
Software: Supports |
Software: The product is functional with limited reach and strength. |
4.2.8 Usage with limited reach (EU) |
Software: Partially Supports |
Software: Most functions of the product are usable by people with limited reach. Exception includes:
|
4.2.9 Minimize photosensitive seizure triggers (EU only) |
Software: Supports (Not Applicable) |
Software: The product does not contain flashing content. |
302.9 With Limited Language, Cognitive, and Learning Abilities |
Software: Does Not Support |
Software: Most functions of the product are not usable by people with limited language, cognitive, and learning abilities. People with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology. Examples are noted in:
|
4.2.11 Privacy (EU only) |
Software: Supports (Not Applicable) |
Software: The product does not ask for or display legal, financial, or personal data. |
Revised Section 508 Report
Chapter 5: Software
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
502 Interoperability with Assistive Technology | Heading cell – no response required | Heading cell – no response required |
502.2.1 User Control of Accessibility Features | Not Applicable | The product is not platform software. |
502.2.2 No Disruption of Accessibility Features | Supports | The product does not disrupt most platform accessibility features. |
503.2 User Preferences | Supports | The product permits user preferences from platform settings. |
503.3 Alternative User Interfaces | Not Applicable | The product does not provide an alternative user interface that functions as assistive technology. |
503.4 User Controls for Captions and Audio Description | Heading cell – no response required | Heading cell – no response required |
503.4.1 Caption Controls | Not Applicable | The product does not contain video with synchronized audio that requires captions, and it provides user controls for captions. |
503.4.2 Audio Description Controls | Not Applicable | The product does not contain prerecorded video content that would require audio description. |
504 Authoring Tools | Heading cell – no response required | Heading cell – no response required |
504.2 Content Creation or Editing | See WCAG 2.1 section | See information in WCAG section. |
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion | Not Applicable | The product is not an authoring tool. |
504.2.2 PDF Export | Not Applicable | The product is not an authoring tool. |
504.3 Prompts | Not Applicable | The product is not an authoring tool. |
504.4 Templates | Not Applicable | The product is not an authoring tool. |
Chapter 6: Support Documentation and Services
Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.
EN 301 549 Report
Chapter 5: Generic Requirements
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
5.2 Activation of accessibility features | Not Applicable | The product does not have specific documented accessibility features. The product instead relies upon platform accessibility features. |
5.4 Preservation of accessibility information during conversion | Not Applicable | The product is not an authoring tool. |
5.5.1 Means of operation | Not Applicable | The product has only non-mechanical operable parts, such as on-screen buttons, which do not require grasping, pinching, or twisting of the wrist to operate. |
5.5.2 Operable parts discernibility | Partially Supports | The product has only non-mechanical operable parts, such as on-screen buttons. Most operable parts have an accessible name which enables them to be discernible without user vision. Exception includes: 4.1.2 Name, Role, Value. |
5.9 Simultaneous user actions | Not Applicable | The product does not require simultaneous user actions to achieve any functionality. |
Chapter 7: ICT with Video Capabilities
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
7.1 Caption processing technology | Heading cell – no response required | Heading cell – no response required |
7.1.1 Captioning playback | Not Applicable | The application does not contain video that has synchronized audio. |
7.1.2 Captioning Synchronization | Not Applicable | The application does not contain video that has synchronized audio. |
7.1.3 Preservation of captioning | Not Applicable | The application does not transmit, convert, or record video that has synchronized audio. |
7.2.1 Audio description playback | Not Applicable | The application does not contain video that has synchronized audio. |
7.2.2 Audio description synchronization | Not Applicable | The application does not contain video that has synchronized audio. |
7.2.3 Preservation of audio description | Not Applicable | The application does not transmit, convert, or record video that has synchronized audio. |
7.3 User controls for captions and audio description | Not Applicable | The application does not contain media with an audio component that has closed captions or media with a video component that has audio description. |
Chapter 10: Non-web Documents
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
10.0 General | Heading cell – no response required | Heading cell – no response required |
10.1.1.1 through 10.4.1.3 | See WCAG 2.1 section | See information in WCAG 2.1 section |
10.5 Caption positioning | Non-Web Document (Video): Not Applicable | The application does not contain video. |
10.6 Audio description timing | Non-Web Document (Video): Not Applicable | The application does not contain video that has synchronized audio. |
Chapter 11: Software
Criteria | Conformance Level | Remarks and Explanations |
---|---|---|
11.5 Interoperability with assistive technology | Heading cell – no response required | Heading cell – no response required |
11.5.1 Closed functionality (informative) | Heading cell – no response required | Heading cell – no response required |
11.5.2 Accessibility services | Heading cell – no response required | Heading cell – no response required |
11.5.2.1 Platform accessibility service support for software that provides a user interface | See 11.5.2.5 through 11.5.2.17 | See information in 11.5.2.5 through 11.5.2.17 |
11.5.2.2 Platform accessibility service support for assistive technologies | See 11.5.2.5 through 11.5.2.17 | See information in 11.5.2.5 through 11.5.2.17 |
11.5.2.3 Use of accessibility services | See 11.5.2.5 through 11.5.2.17 | See information in 11.5.2.5 through 11.5.2.17 |
11.5.2.4 Assistive technology | Not Applicable | The product is not assistive technology. |
11.5.2.5 Object information | Does Not Support | Most objects in the product do not expose name, role, state, boundary, or description information to assistive technology. Example includes:
|
11.5.2.6 Row, column, and headers | Does Not Support | The product has data table but programmatically not determinable structure, relationships. Example includes:
|
11.5.2.7 Values | Supports | The product exposes the values of [input] controls to assistive technology. |
11.5.2.8 Label relationships | Partially Supports | The product UI exposes most label relationships to assistive technologies. Exception includes:
|
11.5.2.9 Parent-child relationships | Partially Supports | The product expose most hierarchical parent-child relationships to assistive technology. Exceptions include:
|
11.5.2.10 Text | Supports | The product exposes text content and text values to assistive technology. |
11.5.2.11 List of available actions | Partially Supports | Most controls in the product expose programmatic role information, which conveys available actions to assistive technology. Exception includes:
|
11.5.2.12 Execution of available actions | Partially Supports | The product allows assistive technology to perform all available actions on objects. Exception includes:
|
11.5.2.13 Tracking of focus and selection attributes | Partially Supports | The product exposes focus location, text insertion point, and object selection state for most user interface components. Exception includes:
|
11.5.2.14 Modification of focus and selection attributes | Supports | When a user can set focus, set the text insertion point, or change selection state of an object in the product, then the focus or selection state can also be changed programmatically. |
11.5.2.15 Change notification | Partially Supports | The product notifies assistive technology to most user interaction events. Exception includes:
|
11.5.2.16 Modifications of states and properties | Partially Supports | The product allows assistive technology to modify most states and properties of controls. Exception includes:
|
11.5.2.17 Modifications of values and text | Supports | The product allows assistive technology to modify the values and text of [input] controls. |
11.6 Documented accessibility usage | Heading cell – no response required | Heading cell – no response required |
11.6.1 User control of accessibility features | Not Applicable | The product is not platform software. |
11.6.2 No disruption of accessibility features | Supports | The product does not disrupt platform accessibility features. |
11.7 User preferences | Supports | The product permits user preferences from platform settings. |
11.8 Authoring tools | Heading cell – no response required | Heading cell – no response required |
11.8.1 Content technology | Heading cell – no response required | Heading cell – no response required |
11.8.2 Accessible content creation | See WCAG 2.1 section | See information in WCAG 2.1 section |
11.8.3 Preservation of accessibility information in transformations | Not Applicable | The product is not an authoring tool. |
11.8.4 Repair assistance | Not Applicable | The product is not an authoring tool. |
11.8.5 Templates | Not Applicable | The product is not an authoring tool. |