Guideline

Applicable

Compliance

Section 1194.21 Software Applications and Operating Systems

Applicable

Supports with exceptions

Section 1194.22 Web-Based Intranet and Internet Information and Applications

Applicable

Supports with exceptions

Section 1194.23 Telecommunications Products

Not applicable

-

Section 1194.24 Video and Multimedia Products

Not applicable

-

Section 1194.25 Self-Contained, Closed Products

Not applicable

-

Section 1194.26 Desktop and Portable Computers

Not applicable

-

Section 1194.31 Functional Performance Criteria

Applicable

Supports with exceptions

Section 1194.41 Information, Documentation, and Support

Applicable

Supports

Criteria

Supporting features

Remarks and explanations

(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually.

Supports with Exceptions

Adobe Connect 8 provides keyboard support for all elements in the meeting interface, but does not provide the ability to resize individual pods without a mouse. The Administrative interface provides support for all functionality from the keyboard except for the optional selection of meeting participants during the meeting set-up process.

(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.

Supports with Exceptions

Adobe Acrobat Connect does not disrupt or disable Windows operating system accessibility features such as filter keys, toggle keys, sticky keys, and the on-screen keyboard, but it does not respond to user-defined operating system color contrast settings in Windows.

Adobe Connect depends on Adobe Flash Player, which does not have access to operating-system settings for user-defined color and contrast.

(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes.

Supports

Focus is well-defined visually and exposed to assistive technology via the MSAA interface.

(d) Sufficient information about a user interface element including the identity, operation, and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text.

Supports with Exceptions

Adobe Connect provides information about user interface elements to assistive technology in the meeting and administrative interface with a few exceptions such as the view selector in the meeting room's Attendee pod. Some controls in the administrative interface lack useful labels.

(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance.

Supports

(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes.

Supports

Textual information is made available to assisitve technologies via the MSAA interface.

(g) Applications shall not override user-selected contrast and color selections and other individual display attributes.

Does Not Support

Adobe Connect does not honor user-defined color and contrast settings in Windows.

(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user.

Supports

Adobe Connect does not use animation to convey information. Users sharing animated information during a Connect meeting will need to provide an alternative rendering.

(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.

Supports

Adobe Connect does not rely on color coding to convey information.

(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided.

Not Applicable

Adobe Connect does not have color or contrast adjustment settings.

(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz.

Supports

Flashing and blinking text and objects are not used in the Adobe Connect user interface.

(l) When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

Not Applicable

Adobe Connect does not use forms.

Criteria

Supporting features

Remarks and explanations

(a) A text equivalent for every non-text element shall be provided (e.g., via "alt," "longdesc," or in element content).

Supports with exceptions

BrowserLab provides text alternatives for all non-text elements with the exception of browser screenshots in the viewport.

(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.

Not applicable

BrowserLab does not feature multimedia.

(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.

Supports

BrowserLab does not rely on color alone to convey information.

(d) Documents shall be organized so they are readable without requiring an associated style sheet.

Not applicable

BrowserLab does not use style sheets.

(e) Redundant text links shall be provided for each active region of a server-side image map.

Not applicable

BrowserLab does not use server-side image maps.

(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape.

Not applicable

BrowserLab does not use client-side image maps.

(g) Row and column headers shall be identified for data tables.

Not applicable

BrowserLab does not include data tables.

(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.

Not applicable

BrowserLab does not include data tables.

(i) Frames shall be titled with text that facilitates frame identification and navigation.

Does not support

A hidden IFrame in the CreatePDF interface does not have a title.

(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.

Supports

BrowserLab does not feature flickering content.

(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes.

Not applicable

(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by Assistive Technology.

Supports

BrowserLab utilizes scripting in the application. Information provided by the scripts is available to assistive technology.

(m) When a web page requires that an applet, plug-in, or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with §1194.21(a) through (l).

Supports

BrowserLab includes a plug-in detection script. When the Flash plug-in is not detected, a link to download the plug-in is provided.

(n) When electronic forms are designed to be completed on-line, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

Supports with exceptions

Form fields in dialog boxes provide state and role information to assistive technologies and are keyboard accessible. Identity information is also provided with some exceptions:

Some controls, such as the Address text input field, are not labeled.

When creating sets, the “new set” title field information in not provided.

(o) A method shall be provided that permits users to skip repetitive navigation links.

Not applicable

BrowserLab includes a minimal amount of navigation links.

(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.

Not applicable

BrowserLab does not require a timed response.

Criteria

Supporting features

Remarks and explanations

(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided.

Supports with exceptions

Most functions in the BrowserLab interface can be operated with a keyboard alone and provide sufficient information to assistive technologies with some exceptions including:

It is not possible to change the browse order of the browser sets without using a mouse, although it is possible to create new sets in any order.

Some controls, such as the Address text input and Delay control, are not labeled.

(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided.

Supports with exceptions

BrowserLab supports the use of Screen Magnifiers.

There is a clear visual indication of focus for controls in the BrowserLab interface with some exceptions, including:

There is no visual indication when focus is on the opacity slider or the Browser Set menu in the Viewport.

(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided.

Supports

(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.

Supports

(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided.

Supports

(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided.

Supports

Criteria

Supporting features

Remarks and explanations

(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge.

Supports

Adobe provides electronic versions of all product support documentation.

(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.

Supports

Adobe provides information on accessibility features in the documentation. Electronic versions of all product support documentation are provided.

(c) Support services for products shall accommodate the communication needs of end-users with disabilities.

Supports

Product support for Adobe products is available in a variety of formats and from a number of online sources available from Adobe Systems.