Adobe Accessibility Conformance Report
International Edition
(Based on VPAT® Version 2.4Rev)
Name of Product/Version:
Adobe Experience Manager Sites / Service Pack 6.5
Report Date:
September 2024
Product Description:
Deliver content faster using an AI-powered content management system that’s built on a scalable, agile, and secure cloud-native foundation. Experience Manager Sites gives you the robust features and flexible tools you need to create and deploy personalized experiences for your whole audience — on any screen.
Contact Information:
Notes:
The information contained in this report applies to the product itself. Information about product help and support documentation is located at: http://www.adobe.com/accessibility/compliance.html.
Evaluation Methods Used:
Testing Adobe Experience Manager involved extensive use of leading assistive technology such as screen readers and screen magnifiers, as well exclusive use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.
Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standard/guidelines:
Standard/Guideline |
Included in Report |
Level A (Yes) |
|
Level A (Yes) |
|
(Yes) |
|
(Yes) |
Terms
The terms used in the Conformance Level information are defined as follows:
- Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
- Partially Supports: Some functionality of the product does not meet the criterion.
- Does Not Support: The majority of product functionality does not meet the criterion.
- Not Applicable: The criterion is not relevant to the product.
- Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.
WCAG 2.x Report
The Guideline tables below document conformance with:
- EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
- Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.
Note: When reporting on conformance with the WCAG 2.x Success Criteria, the criteria are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.
Guideline 1.1 Text Alternatives:
Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.1.1 Non-text Content (Level A)
Revised Section 508
|
Web: Partially Supports |
Web: The product provides sufficient text alternatives for most instances of images and non-text content, such as icon buttons. Exceptions include:
|
Guideline 1.2 Time-based Media:
Provide alternatives for time-based media.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The product does not contain prerecorded audio-only or video-only media. |
1.2.2 Captions (Prerecorded) (Level A)
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The product does not contain prerecorded synchronized media. |
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The product does not contain prerecorded video content that would require audio description or a media alternative. |
1.2.4 Captions (Live) (Level AA)
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The product does not contain live synchronized media. |
1.2.5 Audio Description (Prerecorded) (Level AA)
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The product does not contain prerecorded video content that would require audio description. |
Guideline 1.3 Adaptable:
Create content that can be presented in different ways (for example simpler layout) without losing information or structure.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.3.1 Info and Relationships (Level A)
Revised Section 508
|
Web: Partially Supports |
Web: Most visual structure and relationship information is provided through element semantics or object information or available in text. Exceptions include:
|
1.3.2 Meaningful Sequence (Level A)
Revised Section 508
|
Web: Partially Supports |
Web: The product presents most content in a meaningful sequence. Exceptions include:
|
1.3.3 Sensory Characteristics (Level A)
Revised Section 508
|
Web: Supports |
Web: Instructions do not rely solely on sensory characteristics. |
1.3.4 Orientation (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Web: Supports |
Web: Content does not restrict its view and operation to a single display orientation. |
1.3.5 Identify Input Purpose (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Web: Supports (Not Applicable) |
Web: The product does not contain input fields that collect information about the user. |
Guideline 1.4 Distinguishable:
Make it easier for users to see and hear content including separating foreground from background.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.4.1 Use of Color (Level A)
Revised Section 508
|
Web: Partially Supports |
Web: Most functions of the product do not convey information through color alone. Exceptions include:
|
1.4.2 Audio Control (Level A)
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The product does not contain audio that plays automatically. |
1.4.3 Contrast (Minimum) (Level AA)
Revised Section 508
|
Web: Partially Supports |
Web: Most text meets minimum contrast requirements. Exceptions include:
|
1.4.4 Resize text (Level AA)
Revised Section 508
|
Web: Partially Supports |
Web: The product allows browser zoom to resize text up to 200 percent without loss of content or functionality. Exceptions include:
|
1.4.5 Images of Text (Level AA)
Revised Section 508
|
Web: Supports |
Web: The product uses text instead of images of text, except for branding elements that are considered essential. |
1.4.10 Reflow (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Web: Does Not Support |
Web: At the required width of 320 CSS pixels, most functions of the product do not meet this criterion. Loss of information or functionality occurs and content which does not require two-dimensional layout for meaning relies on scrolling in two dimensions. Examples include:
|
1.4.11 Non-text Contrast (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Web: Partially Supports |
Web: Most meaningful non-text content elements such as icons, or styling applied to communicate different states of user interface components, have sufficient contrast. Exceptions include:
|
1.4.12 Text Spacing (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Web: Partially Supports |
Web: Most functions of the product support the required text style properties without loss of content or functionality. Exceptions include:
|
1.4.13 Content on Hover or Focus (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Web: Supports |
Web: When content is triggered by hover or focus, it becomes visible and then hidden in a manner which meets this criterion. |
Guideline 2.1 Keyboard Accessible:
Make all functionality available from a keyboard.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.1.1 Keyboard (Level A)
Revised Section 508
|
Web: Partially Supports |
Web: Most product functionality can be operated through a keyboard interface, however many of the editing features are not accessible using only a keyboard. Exceptions include:
|
2.1.2 No Keyboard Trap (Level A)
Revised Section 508
|
Web: Partially Supports |
Web: Exceptions include:
|
2.1.4 Character Key Shortcuts (Level A 2.1 only)
Revised Section 508 – Does not apply |
Web: Partially Supports |
Web: The product provides unmodified character key shortcuts for example, buttons in the Action toolbar on the Service Pack Home Screen have single character key shortcuts that cannot be turned off or modified. |
Guideline 2.2 Enough Time:
Provide users enough time to read and use content.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.2.1 Timing Adjustable (Level A)
Revised Section 508
|
Web: Supports |
Web: The product does not include time limits. |
2.2.2 Pause, Stop, Hide (Level A)
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The product does not include elements which move, blink, scroll, or auto-update. |
Guideline 2.3 Seizures:
Do not design content in a way that is known to cause seizures.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.3.1 Three Flashes or Below Threshold (Level A)
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The product does not contain flashing content. |
Guideline 2.4 Navigable:
Provide ways to help users navigate, find content, and determine where they are.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.4.1 Bypass Blocks (Level A)
Revised Section 508
|
Web: Supports |
Web: The product provides mechanisms such as skip links, headings and landmarks, which allows assistive technology users to bypass repeated blocks such as header and navigation elements. |
2.4.2 Page Titled (Level A)
Revised Section 508
|
Web: Supports |
Web: The titles of pages describe their purpose. |
2.4.3 Focus Order (Level A)
Revised Section 508
|
Web: Partially Supports |
Web: Most components receive focus in a meaningful order. Exceptions include:
|
2.4.4 Link Purpose (In Context) (Level A)
Revised Section 508
|
Web: Partially Supports |
Web: The purpose of links in the product can be determined from the link text alone or from the programmatic context of the link. Exceptions include:
|
2.4.5 Multiple Ways (Level AA)
Revised Section 508
|
Web: Supports |
Web: Users can locate web pages in the product through the search, navigation, tree directory and various views. |
2.4.6 Headings and Labels (Level AA)
Revised Section 508
|
Web: Supports |
Web: Headings and labels are descriptive. |
2.4.7 Focus Visible (Level AA)
Revised Section 508
|
Web: Partially Supports |
Web: Most focusable elements have a visible keyboard focus indicator. Exceptions include:
|
Guideline 2.5 Input Modalities:
Make it easier for users to operate functionality through various inputs beyond keyboard.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.5.1 Pointer Gestures (Level A 2.1 only)
Revised Section 508 – Does not apply |
Web: Supports (Not Applicable) |
Web: The product does not rely on multipoint or path-based gestures. |
2.5.2 Pointer Cancellation (Level A 2.1 only)
Revised Section 508 – Does not apply |
Web: Supports (Not Applicable) |
Web: Most product functions that use a single pointer are completed when the user releases the pointer. |
2.5.3 Label in Name (Level A 2.1 only)
Revised Section 508 – Does not apply |
Web: Supports |
Web: The accessible names of controls contain the text of their visible labels. |
2.5.4 Motion Actuation (Level A 2.1 only)
Revised Section 508 – Does not apply |
Web: Supports (Not Applicable) |
Web: The product does not have functionality operated by device motion or user motion. |
Guideline 3.1 Readable:
Make text content readable and understandable.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
3.1.1 Language of Page (Level A)
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The language is programmatically determinable within the product. |
3.1.2 Language of Parts (Level AA)
Revised Section 508
|
Web: Supports |
Web: The language is programmatically determinable within the product. |
Guideline 3.2 Predictable:
Make Web pages appear and operate in predictable ways.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
3.2.1 On Focus (Level A)
Revised Section 508
|
Web: Partially Supports |
Web: In most product functions, components do not initiate a change of context when focused. Exceptions include:
|
3.2.2 On Input (Level A)
Revised Section 508
|
Web: Supports |
Web: Changes of context do not occur automatically on user input. |
3.2.3 Consistent Navigation (Level AA)
Revised Section 508
|
Web: Supports |
Web: When navigational mechanisms are repeated in the product they occur in a consistent relative order. |
3.2.4 Consistent Identification (Level AA)
Revised Section 508
|
Web: Supports |
Web: Components with the same functionality are identified consistently. |
Guideline 3.3 Input Assistance:
Help users avoid and correct mistakes.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
3.3.1 Error Identification (Level A)
Revised Section 508
|
Web: Supports |
Web: Where input errors are automatically detected, items in error are identified and error messages are provided text. |
3.3.2 Labels or Instructions (Level A)
Revised Section 508
|
Web: Partially Supports |
Web: Labels are provided for most input fields. Exceptions include:
|
3.3.3 Error Suggestion (Level AA)
Revised Section 508
|
Web: Supports |
Web: Where input errors are automatically detected, suggestions for correction are provided to the user. |
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The product does not process legal commitments or financial transactions and does not modify user-controllable data. |
Guideline 4.1 Compatible:
Maximize compatibility with current and future user agents, including assistive technologies.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
4.1.1 Parsing (Level A)
Revised Section 508
|
Web: Supports |
Web: Elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and any IDs are unique. |
4.1.2 Name, Role, Value (Level A)
Revised Section 508
|
Web: Partially Supports |
Web: Most user interface components have an accessible name, role and value. However, user interface components in some product functions do not provide programmatic name, role, state, or value information. Examples include:
|
4.1.3 Status Messages (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Web: Partially Supports |
Web: Exceptions include:
|
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
302.1 Without Vision |
Web: Partially Supports |
Web: Most functions of the product are usable without vision. Examples include:
|
302.2 With Limited Vision |
Web: Partially Supports |
Web: Most of the functions of the product are usable with limited vision. Exceptions include: As noted in 1.4.4 Resize Text, some content overruns the viewport or is covered up by sticky elements when the text is resized by 200%. As noted in 1.4.10 Reflow, some content overruns the viewport, or in some places text truncates or overlaps when the site is viewed at 320px width. As noted in 1.4.3 Contrast (minimum), some text does not meet the minimum contrast requirement. As noted in 1.4.11 Non-text Contrast, some user interface components such as icons, form fields and focus styles do not meet the minimum contrast requirement for non-text objects. |
302.3 Without Perception of Color |
Web: Partially Supports |
Web: Most of the functions of the product are usable without perception of color. Exceptions include:
|
302.4 Without Hearing |
Web: Supports (Not Applicable) |
Web: The product does not require the use of hearing. |
302.5 With Limited Hearing |
Web: Supports (Not Applicable) |
Web: The product does not require the use of hearing. |
302.6 Without Speech |
Web: Supports (Not Applicable) |
Web: The product does not require the use of speech. |
302.7 With Limited Manipulation |
Web: Partially Supports |
Web: Most of the functions of the product are usable with limited manipulation. However, some core functionality such as adding and removing assets and components, editing layouts and web content, reviewing demographics or annotations are not accessible using a keyboard. Exceptions include:
|
302.8 With Limited Reach and Strength |
Web: Supports |
Web: The functions of the product are usable with limited reach and strength. |
302.9 With Limited Language, Cognitive, and Learning Abilities |
Web: Partially Supports |
Web: Most of the functions of the product are usable with limited language, cognitive and learning abilities. Exceptions include:
|
Chapter 6: Support Documentation and Services
Notes: Adobe Experience Manager Sites is a website (or web application) and is not subject to the requirements of this section.
EN 301 549 Report
Notes:
Chapter 4: Functional Performance Statements (FPS)
Notes:
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
4.2.1 Usage without vision |
Web: Partially Supports |
Web: Most functions of the product are usable without vision. Exceptions include:
|
4.2.2 Usage with limited vision |
Web: Partially Supports |
Web: Most of the functions of the product are usable with limited vision. Exceptions include:
|
4.2.3 Usage without perception of colour |
Web: Partially Supports |
Web: Web: Most of the functions of the product are usable without perception of color. Exceptions include:
|
4.2.4 Usage without hearing |
Web: Supports (Not Applicable) |
Web: The product does not require the use of hearing. |
4.2.5 Usage with limited hearing |
Web: Supports (Not Applicable) |
Web: The product does not require the use of hearing. |
4.2.6 Usage without vocal capability |
Web: Supports (Not Applicable) |
Web: The product does not require the use of speech. |
4.2.7 Usage with limited manipulation or strength |
Web: Partially Supports |
Web: Most of the functions of the product are usable with limited manipulation. Exceptions include:
|
4.2.8 Usage with limited reach |
Web: Supports |
Web: The product is functional with limited reach. |
4.2.9 Minimize photosensitive seizure triggers |
Web: Supports |
Web: As noted in 2.3.1 Three Flashes or Below Threshold, content in the product does not flash. |
4.2.10 Usage with limited cognition, language or learning |
Web: Partially Supports |
Web: Most of the functions of the product are usable with limited language, cognitive and learning abilities. Exceptions include:
|
4.2.11 Privacy |
Web: Supports (Not Applicable) |
Web: The product does not ask for or display legal, financial or personal data. |
Chapter 5: Generic Requirements
Notes:
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
5.1 Closed Functionality |
|
|
5.1.2 General |
||
5.1.2.1 Closed functionality |
See 5.2 through 13 |
See information in 5.2 through 13 |
5.1.2.2 Assistive technology |
See 5.1.3 through 5.1.6 |
See information in 5.1.3 through 5.1.6 |
5.1.3 Non-visual access |
||
5.1.3.1 Audio output of visual information |
Not Applicable |
|
5.1.3.2 Auditory output delivery including speech |
Not Applicable |
|
5.1.3.3 Auditory output correlation |
Not Applicable |
|
5.1.3.4 Speech output user control |
Not Applicable |
|
5.1.3.5 Speech output automatic interruption |
Not Applicable |
|
5.1.3.6 Speech output for non-text content |
Not Applicable |
|
5.1.3.7 Speech output for video information |
Not Applicable |
|
5.1.3.8 Masked entry |
Not Applicable |
|
5.1.3.9 Private access to personal data |
Not Applicable |
|
5.1.3.10 Non-interfering audio output |
Not Applicable |
|
5.1.3.11 Private listening volume |
Not Applicable |
|
5.1.3.12 Speaker volume |
Not Applicable |
|
5.1.3.13 Volume reset |
Not Applicable |
|
5.1.3.14 Spoken languages |
Not Applicable |
|
5.1.3.15 Non-visual error identification |
Not Applicable |
|
5.1.3.16 Receipts, tickets, and transactional outputs |
Not Applicable |
|
5.1.4 Functionality closed to text enlargement |
Not Applicable |
|
5.1.5 Visual output for auditory information |
Not Applicable |
|
5.1.6 Operation without keyboard interface |
||
5.1.6.1 Closed functionality |
See 5.1.3.1 through 5.1.3.16 |
See information in 5.1.3.1 through 5.1.3.16 |
5.1.6.2 Input focus |
Not Applicable |
|
5.1.7 Access without speech |
Not Applicable |
|
5.2 Activation of accessibility features |
Not Applicable |
|
5.3 Biometrics |
Not Applicable |
|
5.4 Preservation of accessibility information during conversion |
Not Applicable |
|
5.5 Operable parts |
||
5.5.1 Means of operation |
Not Applicable |
|
5.5.2 Operable parts discernibility |
Not Applicable |
|
5.5 Locking or toggle controls |
||
5.6.1 Tactile or auditory status |
Not Applicable |
|
5.6.2 Visual status |
Not Applicable |
|
5.7 Key repeat |
Not Applicable |
|
5.8 Double-strike key acceptance |
Not Applicable |
|
5.9 Simultaneous user actions |
Not Applicable |
Chapter 6: ICT with Two-Way Voice Communication
Notes: Adobe Experience Manager Sites is a website (or web application) and is not subject to the requirements of this section.
Chapter 7: ICT with Video Capabilities
Notes: Adobe Experience Manager Sites is a website (or web application) and is not subject to the requirements of this section.
Chapter 8: Hardware
Notes: Adobe Experience Manager Sites is a website (or web application) and is not subject to the requirements of this section.
Chapter 9: Web
Notes: See WCAG 2.x section
Chapter 10: Non-web Documents
Notes: Adobe Experience Manager Sites is a website (or web application) and is not subject to the requirements of this section.
Chapter 11: Software
Notes: Adobe Experience Manager Sites is a website (or web application) and is not subject to the requirements of this section.
Chapter 12: Documentation and Support Services
Notes:
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
12.1 Product documentation |
|
|
12.1.1 Accessibility and compatibility features |
||
12.1.2 Accessible documentation |
See WCAG 2.x section |
See information in WCAG 2.x section |
12.2 Support Services |
||
12.2.2 Information on accessibility and compatibility features |
||
12.2.3 Effective communication |
||
12.2.4 Accessible documentation |
See WCAG 2.x section |
See information in WCAG 2.x section |
Chapter 13: ICT Providing Relay or Emergency Service Access
Notes: Notes: Adobe Experience Manager Sites is a website (or web application) and is not subject to the requirements of this section.
Voluntary Product Accessibility Template® and VPAT® are a registered trademark of Information Technology Industry Council (ITI)