Adobe Accessibility Conformance Report International Edition

(Based on VPAT® Version 2.4)

Product Information

Name of Product/Version: Frame.io version 4 for iOS

Report Dated: August 2024

Product Description: Frame.io is a creative collaboration tool that lets you share media, track feedback, and streamline your workflow so your team can work closely together from anywhere in the world.

Contact information: access@adobe.com

Notes: The information contained in this report applies to the product itself. Information about product help and support documentation is located at: http://www.adobe.com/accessibility/compliance.html.
Evaluation Methods Used: Testing Frame.io involved extensive use of leading assistive technology, such as screen readers, screen magnifiers, and speech recognition software, as well as exclusive use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.

 

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standards/guidelines:

Standard/Guideline

Included in Report

Web Content Accessibility Guidelines 2.0

Level A (Yes)

Level AA (Yes)

Level AAA (No)

Web Content Accessibility Guidelines 2.1

Level A (Yes)

Level AA (Yes)

Level AAA (No)

Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018  

(Yes)

EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V3.1.1 (2019-11)

(Yes)

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.1 Level AAA.

 

WCAG 2.x Report

Documents conformance with:

  • EN 301 549:  Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
  • Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Guideline 1.1 Text Alternatives:

Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.1.1 (Web)
  • 10.1.1.1 (Non-web document)
  • 11.1.1.1.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Software: Most of the product provides text alternatives for images, such as alternative text for images exceptions include:

  • Timestamp image in the comment section and comment box
  • Pin icon in the comment section 

Guideline 1.2 Time-based Media:

Provide alternatives for time-based media.

Criteria

Conformance Level

Remarks and Explanations

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.1 (Web)
  • 10.1.2.1 (Non-web document)
  • 11.1.2.1.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product provides an option to add notes for media which can be used for media alternative.

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.2 (Web)
  • 10.1.2.2 (Non-web document)
  • 11.1.2.2 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Does Not Support

Software: The Product does not provide controls for captions.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.3 (Web)
  • 10.1.2.3 (Non-web document)
  • 11.1.2.3.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Does Not Support

Software: The product does not provide controls for audio description or a way to include transcripts for prerecorded media.

1.2.4 Captions (Live) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.4 (Web)
  • 10.1.2.4 (Non-web document)
  • 11.1.2.4 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product does not contain live synchronized media.

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.5 (Web)
  • 10.1.2.5 (Non-web document)
  • 11.1.2.5 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Does Not Support

Software: The product does not provide controls for audio description.

Guideline 1.3 Adaptable:

Create content that can be presented in different ways (for example simpler layout) without losing information or structure.

Criteria

Conformance Level

Remarks and Explanations

1.3.1 Info and Relationships (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.1 (Web)
  • 10.1.3.1 (Non-web document)
  • 11.1.3.1.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Software: Most visual structure and relationship information, such as most section headings, are provided through element semantics. Exceptions includes:

  • The appearance of search suggestion list
  • The number shown above the Fields button

1.3.2 Meaningful Sequence (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.2 (Web)
  • 10.1.3.2 (Non-web document)
  • 11.1.3.2.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product presents content in a meaningful sequence.

1.3.3 Sensory Characteristics (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.3 (Web)
  • 10.1.3.3 (Non-web document)
  • 11.1.3.3 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Instructions do not rely solely on sensory characteristics.

1.3.4 Orientation (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.4 (Web)
  • 10.1.3.4 (Non-web document)
  • 11.1.3.4 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Partially Supports

Software: The product operates exclusively in portrait mode, Exception Include:

  • The media player does not provide on screen controls to switch orientation
  • Users must enable orientation from the device settings to change the orientation for videos

1.3.5 Identify Input Purpose (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.5 (Web)
  • 10.1.3.5 (Non-web document)
  • 11.1.3.5.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product’s technology does not have support for programmatic identification of input purpose.

Guideline 1.4 Distinguishable:

Make it easier for users to see and hear content including separating foreground from background.

Criteria

Conformance Level

Remarks and Explanations

1.4.1 Use of Color (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.1 (Web)
  • 10.1.4.1 (Non-web document)
  • 11.1.4.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product does not convey information through color alone.

1.4.2 Audio Control (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.2 (Web)
  • 10.1.4.2 (Non-web document)
  • 11.1.4.2 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product does not contain audio that plays automatically.

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.3 (Web)
  • 10.1.4.3 (Non-web document)
  • 11.1.4.3 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Software: Most text in the product meets minimum contrast requirements, Exceptions Include:

  • Delete text for the delete button have Insufficient color contrast
  • Read/Unread button text have insufficient color contrast
  • Days text in the calendar control does not meet the minimum color contrast 

1.4.4 Resize text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.4 (Web)
  • 10.1.4.4 (Non-web document)
  • 11.1.4.4.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product responds to the text resizing configured through device’s system settings, the text can be resized up to 200% without requiring two way scrolling.

1.4.5 Images of Text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.5 (Web)
  • 10.1.4.5 (Non-web document)
  • 11.1.4.5.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Most product uses text instead of images of text, Exceptions Include:

  • The Timestamp text in the comment section uses image instead of text

1.4.10 Reflow (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.10 (Web)
  • 10.1.4.10 (Non-web document)
  • 11.1.4.10 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: At the required width of 320 CSS pixels, content is presented without loss of information or functionality, and without requiring scrolling in two dimensions.

1.4.11 Non-text Contrast (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.11 (Web)
  • 10.1.4.11 (Non-web document)
  • 11.1.4.11 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product has meaningful non-text content elements, such as most meaningful graphics and user interface components, with sufficient contrast. 

1.4.12 Text Spacing (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.12 (Web)
  • 10.1.4.12 (Non-web document)
  • 11.1.4.12 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product is not implemented using markup languages.

1.4.13 Content on Hover or Focus (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.13 (Web)
  • 10.1.4.13 (Non-web document)
  • 11.1.4.13 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software:  The product does not contain elements triggered by hover or focus

Guideline 2.1 Keyboard Accessible:

Make all functionality available from a keyboard.

Criteria

Conformance Level

Remarks and Explanations

2.1.1 Keyboard (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.1 (Web)
  • 10.2.1.1 (Non-web document)
  • 11.2.1.1.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Software: Most product functionality can be operated through a keyboard interface. Exceptions include:

Share header menu is not accessible

  • Thumbnail selection popup does not receive focus
  • Assets within folder are not accessible on adding to shared folder
  • Settings, View Share, and Send link buttons are not accessible
  • Hide media controls is not accessible
  • Drawing annotation is not accessible

2.1.2 No Keyboard Trap (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.2 (Web)
  • 10.2.1.2 (Non-web document)
  • 11.2.1.2 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Software: Most product does not include keyboard trap, Exceptions Include:

  • Focus is trapped in the assignee popup menu
  • Focus gets trapped on the Card controller button in the settings popup menu

2.1.4 Character Key Shortcuts (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.4 (Web)
  • 10.2.1.4 (Non-web document)
  • 11.2.1.4.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product does not provide character key shortcuts.

Guideline 2.2 Enough Time:

Provide users enough time to read and use content.

Criteria

Conformance Level

Remarks and Explanations

2.2.1 Timing Adjustable (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.1 (Web)
  • 10.2.2.1 (Non-web document)
  • 11.2.2.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product does not include time limits.

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.2 (Web)
  • 10.2.2.2 (Non-web document)
  • 11.2.2.2 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product does not include elements that move, blink, scroll, or auto-update.

Guideline 2.3 Seizures:

Do not design content in a way that is known to cause seizures. 

Criteria

Conformance Level

Remarks and Explanations

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.3.1 (Web)
  • 10.2.3.1 (Non-web document)
  • 11.2.3.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product does not contain flashing content.

Guideline 2.4 Navigable:

Provide ways to help users navigate, find content, and determine where they are. 

Criteria

Conformance Level

Remarks and Explanations

2.4.1 Bypass Blocks (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.1 (Web)
  • 10.2.4.1 (Non-web document) – Does not apply
  • 11.2.4.1 (Open Functionality Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Software: This criterion does not apply to non-web software.

2.4.2 Page Titled (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.2 (Web)
  • 10.2.4.2 (Non-web document)
  • 11.2.4.2 (Open Functionality Software) - Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)

Software: Supports 

Software: The title of the software describes its purpose.

2.4.3 Focus Order (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.3 (Web)
  • 10.2.4.3 (Non-web document)
  • 11.2.4.3 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Software: Most of the product supports logical focus order Exceptions include:

  • Invisible elements receive focus on login page
  • Focus moves to the top of the page on folder creation
  • The focus moves to the top of the page on dismissing the upload context menu
  • Focus moves to the top of the page on adding notes
  • Incorrect focus behavior in jump to page option

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.4 (Web)
  • 10.2.4.4 (Non-web document)
  • 11.2.4.4 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Content does not contain links

2.4.5 Multiple Ways (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.5 (Web)
  • 10.2.4.5 (Non-web document) – Does not apply
  • 11.2.4.5 (Open Functionality Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Software: This criterion does not apply to non-web software.

2.4.6 Headings and Labels (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.6 (Web)
  • 10.2.4.6 (Non-web document)
  • 11.2.4.6 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Software: Most headings and labels are descriptive in the product, Exceptions Include:

  • The Edit Header button have insufficient label 

2.4.7 Focus Visible (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.7 (Web)
  • 10.2.4.7 (Non-web document)
  • 11.2.4.7 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: All focusable elements have a visible keyboard focus indicator. 

Guideline 2.5 Input Modalities:

Make it easier for users to operate functionality through various inputs beyond keyboard. 

Criteria

Conformance Level

Remarks and Explanations

2.5.1 Pointer Gestures (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.1 (Web)
  • 10.2.5.1 (Non-web document)
  • 11.2.5.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Partially Supports

Software: Most product does not rely on multipoint or path-based gestures, Exceptions Include:

  • Repositioning items in the fields panel requires drag and drop gesture

2.5.2 Pointer Cancellation (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.2 (Web)
  • 10.2.5.2 (Non-web document)
  • 11.2.5.2 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: Product functions that use a single pointer are completed when the user releases the pointer and allows the user to cancel the pointer action before completing the pointer click.

2.5.3 Label in Name (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.3 (Web)
  • 10.2.5.3 (Non-web document)
  • 11.2.5.3.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product functions, accessible names of controls contain the text of their visible labels. 

2.5.4 Motion Actuation (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.4 (Web)
  • 10.2.5.4 (Non-web document)
  • 11.2.5.4 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Partially Supports

Software: Most product do not have functionality operated by device motion or user motion. Exceptions Include:

  • Device rotation is required to view videos in landscape mode

Guideline 3.1 Readable:

Make text content readable and understandable. 

Criteria

Conformance Level

Remarks and Explanations

3.1.1 Language of Page (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.1.1 (Web)
  • 10.3.1.1 (Non-web document)
  • 11.3.1.1.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports 

Software: The product relies on the features of the underlying operating system to set and indicate the language of the user interface.

3.1.2 Language of Parts (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.1.2 (Web)
  • 10.3.1.2 (Non-web document)
  • 11.3.1.2 (Open Functionality Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Changes in language for passages or phrases can be programmatically determined.

Guideline 3.2 Predictable:

Make Web pages appear and operate in predictable ways. 

Criteria

Conformance Level

Remarks and Explanations

3.2.1 On Focus (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.1 (Web)
  • 10.3.2.1 (Non-web document)
  • 11.3.2.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Components do not initiate a change of context when focused.

3.2.2 On Input (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.2 (Web)
  • 10.3.2.2 (Non-web document)
  • 11.3.2.2 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Changes of context do not occur automatically on user input.

3.2.3 Consistent Navigation (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.3 (Web)
  • 10.3.2.3 (Non-web document) – Does not apply
  • 11.3.2.3 (Open Functionality Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports 

Software: This criterion does not apply to non-web software.

3.2.4 Consistent Identification (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.4 (Web)
  • 10.3.2.4 (Non-web document) – Does not apply
  • 11.3.2.4 (Open Functionality Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Software: This criterion does not apply to non-web software.

Guideline 3.3 Input Assistance:

Help users avoid and correct mistakes. 

Criteria

Conformance Level

Remarks and Explanations

3.3.1 Error Identification (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.1 (Web)
  • 10.3.3.1 (Non-web document)
  • 11.3.3.1.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Where input errors are automatically detected, such as in the login form, items in error are identified and error messages are provided as text. 

3.3.2 Labels or Instructions (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.2 (Web)
  • 10.3.3.2 (Non-web document)
  • 11.3.3.2 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Software: Labels are provided for most input fields. Exceptions include:

  • Search edit fields does not have a visual label assigned
  • Text fields on send feedback page lacks visual labels
  • Visual instructions are not included in the accessible label for the text box

3.3.3 Error Suggestion (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.3 (Web)
  • 10.3.3.3 (Non-web document)
  • 11.3.3.3 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Where input errors are automatically detected, the input is automatically corrected to a valid value.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.4 (Web)
  • 10.3.3.4 (Non-web document)
  • 11.3.3.4 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product does not process legal commitments or financial transactions and does not modify user-controllable data.

Guideline 4.1 Compatible:

Maximize compatibility with current and future user agents, including assistive technologies. 

Criteria

Conformance Level

Remarks and Explanations

4.1.1 Parsing (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.1 (Web)
  • 10.4.1.1 (Non-web document)
  • 11.4.1.1.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product is not implemented using markup languages.

4.1.2 Name, Role, Value (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.2 (Web)
  • 10.4.1.2 (Non-web document)
  • 11.4.1.2.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Software: User interface components in most product functions provide programmatic name, role, state, or value information, Exceptions Include:

  • Description text box does not have an accessible label
  • Buttons on workspace page lacks accessible labels
  • Selected option on the popup buttons are not announced
  • Repositionable does not have sufficient accessible label assigned

4.1.3 Status Messages (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.3 (Web)
  • 10.4.1.3 (Non-web document)
  • 11.4.1.3 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: This criterion does not apply to non-web software

Revised Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes: This table documents instances of equivalent facilitation or instances of functions not addressed by technical requirements. Responses which cite technical requirements are informative only.

Criteria

Conformance Level

Remarks and Explanations

302.1 Without Vision

Software: Partially Supports

Software: Most functions of the product are usable without vision. Exceptions include: 

  • As noted in 1.1.1 Non-Text Content, some graphics do not have alt text.
  • As noted in 1.2.3 Audio Description and Media Alternative, the product does not provide controls for audio descriptions or a way to include transcripts for pre-recorded media.
  • As noted in 1.2.5 Audio Description (Prerecorded), controls for audio descriptions are not provided.
  • As noted in 1.3.1 Info and Relationships, the appearance of search suggestion list and the number associated with the fields buttons are not announced.
  • As noted in 2.1.1 Keyboard, some menus and pop up buttons are not accessible.
  • As noted in 2.1.2 No Keyboard Trap, some pop up menus includes keyboard trap.
  • As noted in 2.4.3 Focus Order, the focus order is sometimes is illogical.
  • As noted in 4.1.2 Name, Role, Value, some controls are missing an accessible name, role, or state.

302.2 With Limited Vision

Software: Partially Supports

Software: Most functions of the product are usable with limited vision. Exceptions include:

  • As noted in 1.4.3 Contrast (Minimum), some text has insufficient color contrast against the background.
  • As noted in 1.4.5 Images of Text, the product uses images instead of text.

302.3 Without Perception of Color

Software: Supports

Software: The product does not rely solely on color to communicate information.

302.4 Without Hearing

Software: Partially Supports

Software: Most functions of the product are usable without hearing, Exceptions Include:

  • As noted in 1.2.2 Captions (Prerecorded), the product does not provide controls for captions. 

302.5 With Limited Hearing

Software: Partially Supports

Software: Most functions of the product are usable with limited hearing, Exceptions Include:

  • As noted in 1.2.2 Captions (Prerecorded), the product does not provide controls for captions. 

302.6 Without Speech

Software: Supports

Software: The product does not require the use of speech.

302.7 With Limited Manipulation

Software: Partially Supports

Software: Most of the product is functional with limited manipulation. Exceptions include:

  • As noted in 2.1.1 Keyboard, some pop up menus and buttons are not accessible.
  • As noted in 2.4.3 Focus Order, some elements do not preserve a logical focus order.

302.8 With Limited Reach and Strength

Software: Partially Supports

Software: Some controls in the product interface provide keyboard access. Exceptions Include:

  • As noted in 2.1.1 Keyboard, some buttons and pop-up menus are not accessible.
  • As noted in 2.5.1 Pointer Gesture, Repositioning items required drag and drop gesture.

302.9 With Limited Language, Cognitive, and Learning Abilities

Software: Supports

Software: The product is functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform.

Chapter 4: Hardware

Notes: Not Applicable

Chapter 5: Software

Notes:   

Criteria
 		 Conformance Level
 		 Remarks and Explanations
 
501.1 Scope – Incorporation of WCAG 2.0 AA See WCAG 2.x section See information in WCAG 2.x section.
502.2.1 User Control of Accessibility Features Not Applicable The product is not platform software.
502.2.2 No Disruption of Accessibility Features Supports The product does not disrupt platform accessibility features.
502.3.1 Object Information Partially Supports Some objects in the product do not expose name, role, state, boundary, or description information to assistive technology.
502.3.2 Modification of Object Information Partially Supports The product allows assistive technology to modify most states and properties of controls. Exceptions include: Some controls do not provide an accessible state that can be modified.
502.3.3 Row, Column, and Headers Supports The product does not have any tables.
502.3.4 Values Supports The product exposes the values of input controls to assistive technology.
502.3.5 Modification of Values Supports The product allows assistive technology to modify the values of most input controls.
502.3.6 Label Relationships Supports Label relationships in the product are programmatically determinable.
502.3.7 Hierarchical Relationships Partially Supports As noted in 1.3.1 Info and Relationships, few hierarchical relationships are not programmatically determinable.
502.3.8 Text Supports The product exposes text content and text values to assistive technology.
502.3.9 Modification of Text Supports The product exposes text content and text values to assistive technology.
502.3.10 List of Actions Partially Supports Most controls in the product expose programmatic role information, which conveys available actions to assistive technology. Exceptions include as noted in 4.1.2 Name, Role, Value.
502.3.11 Actions on Objects Partially Supports The product allows assistive technology to perform most actions on objects. Exceptions include:
  • Zoom In/Out button, Voiceover only announces a percentage (e.g., “27%”) without indicating that the button controls zoom functionality. Users are not informed that pressing the button will zoom in or out.
  • Add Pin Button, The action required after pressing the “Add Pin” button is not conveyed to the voiceover users, leading to confusion and inability to complete the task.
502.3.12 Focus Cursor Supports The product exposes a highly visual focus indicator as a mechanism to track focus. Text insertion point, and selection are tracked using native platform features.
502.3.13 Modification of Focus Cursor Supports The product allows assistive technology to move focus and modify selection attributes.
502.3.14 Event Notification Does Not Support The product does not notify assistive technology about most attribute changes in user interface elements.
502.4 Platform Accessibility Features Not Applicable The product is not platform software.
503.2 User Preferences Supports The product adjusts to the resized text.
503.3 Alternative User Interfaces Not Applicable The product does not provide an alternative user interface that functions as assistive technology.
503.4.1 Caption Controls Does Not Support The product does not provide user controls for captions.
503.4.2 Audio Description Controls Does Not Support The product does not provide user controls for audio descriptions.

Chapter 6: Support Documentation and Services

Notes: Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.

 

EN 301 549 Report

Notes:

Chapter 4: Functional Performance Statements (FPS)

Notes:

Criteria

 Conformance Level

 Remarks and Explanations
4.2.1 Usage without vision Software: Partially Supports Software: Most functions of the product are usable without vision. Exceptions include:
  • As noted in 1.1.1 Non-Text Content, some graphics do not have alt text.
  • As noted in 1.2.3 Audio Description and Media Alternative, the product does not provide controls for audio descriptions or a way to include transcripts for pre-recorded media.
  • As noted in 1.2.5 Audio Description (Prerecorded), controls for audio descriptions are not provided.
  • As noted in 1.3.1 Info and Relationships, the appearance of search suggestion list and the number associated with the fields buttons are not announced.
  • As noted in 2.1.1 Keyboard, some menus and pop up buttons are not accessible.
  • As noted in 2.1.2 No Keyboard Trap, some pop up menus includes keyboard trap.
  • As noted in 2.4.3 Focus Order, the focus order is sometimes illogical.
  • As noted in 4.1.2 Name, Role, Value, some controls are missing an accessible name, role, or state.
4.2.2 Usage with limited vision Software: Partially Supports Software: Most functions of the product are usable with limited vision. Exceptions include:
  • As noted in 1.4.3 Contrast (Minimum), some text has insufficient color contrast against the background.
  • As noted in 1.4.5 Images of Text, the product uses images instead of text
4.2.3 Usage without perception of color Software: Supports Software: The product does not rely solely on color to communicate information.
4.2.4 Usage without hearing Software: Partially Supports Software: Most functions of the product are usable without hearing. Exceptions include:
  • As noted in 1.2.2 Captions (Prerecorded), the product does not provide controls for captions.
4.2.5 Usage with limited hearing Software: Partially Supports Software: Most functions of the product are usable without hearing. Exceptions include:
  • As noted in 1.2.2 Captions (Prerecorded), the product does not provide controls for captions.
4.2.6 Usage with no or limited vocal capability Software: Supports Software: The product does not require the use of speech.
4.2.7 Usage with limited manipulation or strength Software: Partially Supports Software: Most of the product is functional with limited manipulation. Exceptions include:
  • As noted in 2.1.1 Keyboard, some pop up menus and buttons are not accessible.
  • As noted in 2.4.3 Focus Order, some elements do not preserve a logical focus order.

 
4.2.8 Usage with limited reach Software: Partially Supports Software: Some controls in the product interface provide keyboard access. Exceptions include:
  • As noted in 2.1.1 Keyboard, some buttons and pop-up menus are not accessible.
  • As noted in 2.5.1 Pointer Gesture, Repositioning items required drag and drop gesture.
4.2.9 Minimize photosensitive seizure triggers Software: Supports Software: The product does not contain flashing content that poses a potential for triggering photosensitive seizures.
4.2.10 Usage with limited cognition, language, or learning Software: Supports Software: The product is functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform.
4.2.11 Privacy Software: Supports Software: The product does not ask for or display legal, financial, or personal data. Authored Content (Video): Authored content does not ask for or display legal, financial, or personal data.

Chapter 5: Generic Requirements

Notes:

Criteria
 		 Conformance Level
 		 Remarks and Explanations
 
5.1 Closed functionality Not Applicable 5.1.2.2-5.1.7 are not applicable for this product, which has no closed functionality.
5.2 Activation of accessibility features Not Applicable The product does not have specific documented accessibility features. The product instead relies upon platform accessibility feature.
5.3 Biometrics Not Applicable The product does not use biological characteristics for user identification or for control of the product. [typical response]
5.4 Preservation of accessibility information during conversion Not Applicable The product is not an authoring tool.
5.5.1 Means of operation Not Applicable The product has only non-mechanical operable parts, such as on-screen buttons, which do not require grasping, pinching, or twisting of the wrist to operate.
5.5.2 Operable parts discernibility Partially Supports The product has only non-mechanical operable parts, such as on-screen buttons. Most operable parts have an accessible name which enables them to be discernible without user vision.
5.6.1 Tactile or auditory status Not Applicable The product does not have locking or toggle controls.
5.6.2 Visual status Not Applicable The product does not have locking or toggle controls.
5.7 Key repeat Not Applicable The product relies on platform software to turn off or adjust key repeat.
5.8 Double-strike key acceptance Not Applicable The product does not provide a keyboard or keypad.
5.9 Simultaneous user actions Partially Supports Most actions do not require simultaneous user action; however, some keyboard shortcuts require pressing multiple keys. As noted in 5.2 Activation of accessibility features, these cannot be changed from the keyboard alone.

Chapter 6: ICT with Two-Way Voice Communication

Notes:

Chapter 7: ICT with Video Capabilities

Notes:

Criteria

 Conformance Level

 Remarks and Explanations
7.1.1 Captioning playback Does Not Support The product does not support the playback of captions for video content. 
7.1.2 Captioning synchronization Not Applicable The product does not support captioning for video content, and therefore, synchronization of captions with video and audio tracks is not provided
7.1.3 Preservation of captioning Not Applicable The Product does not support captioning for video content, consequently there are no mechanism in place to preserve captions when videos are processed or reviewed with in the product.
7.2.1 Audio description playback Does Not Support The product does not provide a mechanism to select and play closed audio descriptions.
7.2.2 Audio description synchronization Not Applicable The product does have a mechanism to play closed audio descriptions.
7.2.3 Preservation of audio description Not Applicable The Product does not support audio descriptions for video content. As a result, there are no mechanisms in place to preserve audio descriptions when videos are processed, reviewed, or shared within the platform. The platform is designed primarily for video collaboration and review, without support for managing or preserving audio descriptions.
7.3 User controls for captions and audio description Does Not Support The product does not provide user controls for captions or audio descriptions.

Chapter  8: Hardware

Notes: Not Applicable

Chapter 9: Web

Notes: See WCAG 2.x section

Chapter 10: Non-Web Documents

Notes: Not Applicable

 

Chapter 11: Software

Criteria
 		 Conformance Level
 		 Remarks and Explanations
 
11.1.1.1 through 11.4.1.3 See WCAG 2.x section See information in WCAG 2.x section
11.5.2.3 Use of accessibility services See 11.5.2.5 through 11.5.2.17. See information in 11.5.2.5 through 11.5.2.17.
11.5.2.4 Assistive technology Not Applicable The product is not assistive technology.
11.5.2.5 Object information Partially Supports Some objects in the product do not expose name, role, state, boundary, or description information to assistive technology, as noted in 1.3.1 Info and Relationships and 4.1.2 Name, Role, Value.
11.5.2.6 Row, column, and headers Support The product exposes the row, column, and headers of table cells to assistive technology.
11.5.2.7 Values Supports The product exposes the values of input controls to assistive technology.
11.5.2.8 Label relationships Supports Label relationships in the product are programmatically determinable.
11.5.2.9 Parent-child relationships Partially Supports As noted in 1.3.1 Info and Relationships, few hierarchical relationships are not programmatically determinable.
11.5.2.10 Text Supports The product exposes text content to assistive technology.
11.5.2.11 List of available actions Partially Supports Most controls in the product expose programmatic role information, which conveys available actions to assistive technology. Exceptions include as noted in 4.1.2 Name Role Value
11.5.2.12 Execution of available actions Partially Supports

The product allows assistive technology to perform most actions on objects. Exceptions include:

  • Zoom In/Out button, Voiceover only announces a percentage (e.g., “27%”) without indicating that the button controls zoom functionality. Users are not informed that pressing the button will zoom in or out.
  • Add Pin Button, The action required after pressing the “Add Pin” button is not conveyed to the voiceover users, leading to confusion and inability to complete the task.
11.5.2.13 Tracking of focus and selection attributes Support The product exposes focus, text insertion point, and selection attributes to assistive technology.
11.5.2.14 Modification of focus and selection attributes Supports The product allows assistive technology to move focus and modify selection attributes.
11.5.2.15 Change notification Partially Supports Most product notifies assistive technology about attribute changes in user interface elements, Exceptions Include: As noted in 4.1.3 Status Messages
11.5.2.16 Modifications of states and properties Does Not Support Most controls in the product expose programmatic role information, to modify most states and properties of controls. Exceptions include as noted id 4.1.2 Name Role Value
11.5.2.17 Modifications of values and text Partially Supports Most controls in the product expose programmatic role information, to modify most values and text. Exceptions include as noted id 4.1.2 Name Role Value
11.6.1 User control of accessibility features Not Applicable The product is not platform software.
11.6.2 No disruption of accessibility features Supports The product does not disrupt platform accessibility features.
11.7 User preferences Supports The product adapts to platform settings for contrast and font size.
11.8.2 Accessible content creation See WCAG 2.x section The product enables authors to create content which conforms to most WCAG 2.1 Levels A and AA. See details for individual criteria in the WCAG 2.x section. However, most authoring functions in the product do not actively guide authors to create accessible content.
11.8.3 Preservation of accessibility information in transformations Does Not Support The product does not preserve closed captions or audio descriptions provided for accessibility.
11.8.4 Repair assistance Not Applicable The product does not have accessibility checking functionality.
11.8.5 Templates Not Applicable The product does not provide templates for authored content.

Chapter 12: Documentation and Support Services

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: Not Applicable