Adobe Accessibility Conformance Report
International Edition
(Based on VPAT® Version 2.4)
(Based on VPAT® Version 2.4)
Name of Product/Version: Adobe Connect - Participant (Web) meeting client version 12.2
Report Date: February 2023
Product Description:HTML-client for participating in online virtual classrooms, webinars, and meetings.
Contact information: access@adobe.com
Evaluation Methods Used: Product testing involved use of leading assistive technology, such as screen readers, screen magnifiers, and speech recognition software, as well use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.
This report covers the degree of conformance for the following accessibility standard/guidelines:
Standard/Guideline |
Included in Report |
---|---|
Level A (Yes) |
|
Level A (Yes) |
|
(Yes) |
|
(Yes) |
The terms used in the Conformance Level information are defined as follows:
This section also document conformance with:
Note: When reporting on conformance with the WCAG 2.1 Success Criteria, the criteria are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.
Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.1.1 Non-text Content (Level A)
Revised Section 508
|
Web: Supports |
Web: The product provides sufficient text alternatives for instances of active and informative images. |
Provide alternatives for time-based media.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Revised Section 508
|
Web: Supports |
Web: The product does not provide its own pre-recorded audio-only or video-only media. Meeting participants may share audio-only/video-only files during the meeting and provide the necessary alternative. |
1.2.2 Captions (Prerecorded) (Level A)
Revised Section 508
|
Web: Supports |
Web: The product supports open and closed captioning for its recorded meetings. Users can assign a dedicated participant to type closed captioning or use a third party closed captioning provider. The product does not provide its own prerecorded media that would require captions. Meeting participants may share pre-recorded content during a meeting and provide the necessary captioning. |
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Revised Section 508
|
Web: Supports |
Web: The product does not contain its own prerecorded video content that would require audio description or a media alternative. Meeting participants may share prerecorded video during the meeting and provide the necessary audio description, downloadable transcript or other media alternative. |
1.2.4 Captions (Live) (Level AA)
Revised Section 508
|
Web: Supports |
Web: The product supports closed captioning for its meetings. Meeting hosts can assign a dedicated participant to type closed captioning or use a third party closed captioning provider.
|
1.2.5 Audio Description (Prerecorded) (Level AA)
Revised Section 508
|
Web: Supports |
Software: The product does not contain its own prerecorded video content that would require audio description. Meeting participants can provide audio description for video content or provide a downloadable transcript. |
Create content that can be presented in different ways (for example simpler layout) without losing information or structure.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.3.1 Info and Relationships (Level A)
Revised Section 508
|
Web: Partially Supports |
Web: Most visual structure and relationship information is provided through element semantics or object information or are available in text. Exceptions include:
|
1.3.2 Meaningful Sequence (Level A)
Revised Section 508
|
Web: Partially Supports |
Web: The product presents most content in a meaningful sequence. Exceptions include:
|
1.3.3 Sensory Characteristics (Level A)
Revised Section 508
|
Web: Supports |
Web: Instructions do not rely solely on sensory characteristics. |
1.3.4 Orientation (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Web: Supports |
Web: Content does not restrict its view and operation to a single display orientation. |
1.3.5 Identify Input Purpose (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Web: Partially Supports |
Web: Most input fields in the product do not collect information about the user. However, some input fields collect information about the user and do not programmatically convey their purpose. Exceptions include:
|
Make it easier for users to see and hear content including separating foreground from background.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.4.1 Use of Color (Level A)
Revised Section 508
|
Web: Partially Supports |
Web: Most functions of the product do not convey information through color alone. Exceptions include:
|
1.4.2 Audio Control (Level A)
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The product does not contain audio that plays automatically. |
1.4.3 Contrast (Minimum) (Level AA)
Revised Section 508
|
Web: Partially Supports |
Web: Most text meets minimum contrast requirements. Exception includes:
|
1.4.4 Resize text (Level AA)
Revised Section 508
|
Web: Supports |
Web: The product allows to resize text up to 200 percent without loss of content or functionality. |
1.4.5 Images of Text (Level AA)
Revised Section 508
|
Web: Supports |
Web: The product uses text instead of images of text, except for branding elements that are considered essential. |
1.4.10 Reflow (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Web: Partially Supports |
Web: At the required width of 320 CSS pixels, most content is presented without loss of information or functionality, and without requiring scrolling in two dimensions. Exceptions include:
|
1.4.11 Non-text Contrast (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Web: Partially Supports |
Web: Most meaningful non-text content elements have sufficient contrast requirements. Exceptions include:
|
1.4.12 Text Spacing (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Web: Supports |
Web: The product supports the required text style properties without loss of content or functionality. |
1.4.13 Content on Hover or Focus (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Web: Supports |
Web: When content is triggered by hover or focus, it becomes visible and then hidden in a manner which meets this criterion. |
Make all functionality available from a keyboard.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.1.1 Keyboard (Level A)
Revised Section 508
|
Web: Supports |
Web: Most product functionality can be operated through a keyboard interface.
|
2.1.2 No Keyboard Trap (Level A)
Revised Section 508
|
Web: Supports |
Web: The product does not include keyboard traps. |
2.1.4 Character Key Shortcuts (Level A 2.1 only)
Revised Section 508 – Does not apply |
Web: Supports (Not Applicable) |
Web: The product does not provide character key shortcuts. |
Provide users enough time to read and use content.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.2.1 Timing Adjustable (Level A)
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The product does not include time limits. |
2.2.2 Pause, Stop, Hide (Level A)
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The product does not include elements which move, blink, scroll, or auto-update. |
Do not design content in a way that is known to cause seizures.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.3.1 Three Flashes or Below Threshold (Level A)
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The product does not contain flashing content. |
Provide ways to help users navigate, find content, and determine where they are.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.4.1 Bypass Blocks (Level A)
Revised Section 508
|
Web: Supports |
Web: The product provides a heading or |
2.4.2 Page Titled (Level A)
Revised Section 508
|
Web: Supports |
Web: The title of a page describes its purpose. |
2.4.3 Focus Order (Level A)
Revised Section 508
|
Web: Partially Supports |
Web: Most components receive focus in a meaningful order. Exceptions include:
|
2.4.4 Link Purpose (In Context) (Level A)
Revised Section 508
|
Web: Supports |
Web: The purpose of links in the product can be determined from the link text alone or from the programmatic context of the link.
|
2.4.5 Multiple Ways (Level AA)
Revised Section 508
|
Web: Supports |
Web: Users can locate web pages in the product through the menu and options in the main section. |
2.4.6 Headings and Labels (Level AA)
Revised Section 508
|
Web: Partially Supports |
Web: Most headings and labels are descriptive. Exceptions include:
|
2.4.7 Focus Visible (Level AA)
Revised Section 508
|
Web: Supports |
Web: The keyboard focus indicator is visible by default. |
Make it easier for users to operate functionality through various inputs beyond keyboard.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.5.1 Pointer Gestures (Level A 2.1 only)
Revised Section 508 – Does not apply |
Web: Supports (Not Applicable) |
Web: The product does not rely on multipoint or path-based gestures. |
2.5.2 Pointer Cancellation (Level A 2.1 only)
Revised Section 508 – Does not apply |
Web: Supports |
Web: The product functions that use a single pointer are completed when the user releases the pointer. |
2.5.3 Label in Name (Level A 2.1 only)
Revised Section 508 – Does not apply |
Web: Supports |
Web: The accessible names of controls contain the text of their visible labels. |
2.5.4 Motion Actuation (Level A 2.1 only)
Revised Section 508 – Does not apply |
Web: Supports (Not Applicable) |
Web: The product does not have functionality operated by device motion or user motion. |
Make text content readable and understandable.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
3.1.1 Language of Page (Level A)
Revised Section 508
|
Web: Supports |
Web: The language is programmatically |
3.1.2 Language of Parts (Level AA)
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: Content is only presented in one language at a time. |
Make Web pages appear and operate in predictable ways.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
3.2.1 On Focus (Level A)
Revised Section 508
|
Web: Supports |
Web: Components do not initiate a change of context when focused. |
3.2.2 On Input (Level A)
Revised Section 508
|
Web: Supports |
Web: Changes of context do not occur automatically on user input. |
3.2.3 Consistent Navigation (Level AA)
Revised Section 508
|
Web: Supports |
Web: When navigational mechanisms are repeated in the product they occur in a consistent relative order. |
3.2.4 Consistent Identification (Level AA)
Revised Section 508
|
Web: Supports |
Web: Components with the same functionality are identified consistently. |
Help users avoid and correct mistakes.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
3.3.1 Error Identification (Level A)
Revised Section 508
|
Web: Partially Supports |
Web: Most input errors are identified and described to the users in text. Exceptions include:
|
3.3.2 Labels or Instructions (Level A)
Revised Section 508
|
Web: Supports |
Web: Labels are provided for input fields. |
3.3.3 Error Suggestion (Level AA)
Revised Section 508
|
Web: Supports |
Web: Where input errors are automatically detected, suggestions for correction are provided to the user. |
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The product does not process legal commitments or financial transactions and does not modify user-controllable data. |
Maximize compatibility with current and future user agents, including assistive technologies.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
4.1.1 Parsing (Level A)
Revised Section 508
|
Web: Partially Supports |
Web: In most product functions, elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and any IDs are unique. Exceptions include:
|
4.1.2 Name, Role, Value (Level A)
Revised Section 508
|
Web: Partially Supports |
Web: User interface components in most product functions provide programmatic name, role, and/or state information. However, some controls do not provide name, role, and/or state information to assistive technology. Exceptions include:
|
4.1.3 Status Messages (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Web: Partially Supports |
Web: When status messages do not receive focus, the product does not provide the dynamic update to the assistive technology. Exceptions include:
|
Notes: Not Applicable
Notes:
Notes:
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
302.1 Without Vision |
Web: Partially Supports |
Web: Most functions of the product are usable without vision. Exceptions include:
|
302.2 With Limited Vision |
Web: Partially Supports |
Web: Most functions of the product are usable with limited vision. Exceptions include:
|
302.3 Without Perception of Color |
Web: Partially Supports |
Web: Most functions of the product are usable without perception of colour. Exceptions include:
|
302.4 Without Hearing |
Web: Supports |
Web: The product is functional for users without hearing. |
302.5 With Limited Hearing |
Web: Supports |
Web: The product is functional for users without hearing. |
302.6 Without Speech |
Web: Supports (Not Applicable) |
Web: The product does not require the use of speech. |
302.7 With Limited Manipulation |
Web: Partially Supports |
Web: Users with limited manipulation who use speech recognition or switch control software will not have difficulty navigating to most of the controls. Exceptions include:
|
302.8 With Limited Reach and Strength |
Web: Partially Supports |
Web: Users with limited reach and strength will not have difficulty navigating to most of the controls. Exceptions include:
|
302.9 With Limited Language, Cognitive, and Learning Abilities |
Web: Partially Supports |
Web: The product is functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology. The product provides labelling for most controls. Exceptions include:
|
Notes: Not Applicable
Notes:
Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
4.2.1 Usage without vision |
Web: Partially Supports |
Web: Most functions of the product are usable without vision. Exceptions include:
|
4.2.2 Usage with limited vision |
Web: Partially Supports |
Web: Most functions of the product are usable with limited vision. Exceptions include:
|
4.2.3 Usage without perception of color |
Web: Partially Supports |
Web: Most functions of the product are usable without perception of color. Exceptions include:
|
4.2.4 Usage without hearing |
Web: Supports |
Web: The product is functional for users without hearing. |
4.2.5 Usage with limited hearing |
Web: Supports |
Web: The product is functional for users without hearing. Web: The product is functional for users without hearing. |
4.2.6 Usage with no or limited vocal capability |
Web: Supports (Not Applicable) |
Web: The product does not require the use of speech. |
4.2.7 Usage with limited manipulation or strength |
Web: Partially Supports |
Web: Users with limited manipulation or strength who use speech recognition or switch control software will not have difficulty navigating to most of the controls. Exceptions include:
|
4.2.8 Usage with limited reach |
Web: Partially Supports |
Web: Users with limited reach will not have difficulty navigating to most of the controls. Exceptions include:
|
4.2.9 Minimize photosensitive seizure triggers |
Web: Supports (Not Applicable) |
Web: The product does not contain flashing content or media. |
4.2.10 Usage with limited cognition, language or learning |
Web: Partially Supports |
Web: The product is functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology. The product provides labelling for most controls. Exceptions include:
|
4.2.11 Privacy |
Web: Supports (Not Applicable) |
Web: The product does not provide any privacy features. |
Notes:
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
5.1 Closed functionality |
|
|
5.1.2 General |
|
|
5.1.2.1 Closed functionality |
See 5.2 through 13 |
See information in 5.2 through 13 |
5.1.2.2 Assistive technology |
See 5.1.3 through 5.1.6 |
See information in 5.1.3 through 5.1.6 |
5.1.3 Non-visual access |
|
|
5.1.3.1 Audio output of visual information |
Not Applicable |
The product does not have closed functionality. |
5.1.3.2 Auditory output delivery including speech |
Not Applicable |
The product does not have closed functionality. |
5.1.3.3 Auditory output correlation |
Not Applicable |
The product does not have closed functionality. |
5.1.3.4 Speech output user control |
Not Applicable |
The product does not have closed functionality. |
5.1.3.5 Speech output automatic interruption |
Not Applicable |
The product does not have closed functionality. |
5.1.3.6 Speech output for non-text content |
Not Applicable |
The product does not have closed functionality. |
5.1.3.7 Speech output for video information |
Not Applicable |
The product does not have closed functionality. |
5.1.3.8 Masked entry |
Not Applicable |
The product does not have closed functionality. |
5.1.3.9 Private access to personal data |
Not Applicable |
The product does not have closed functionality. |
5.1.3.10 Non-interfering audio output |
Not Applicable |
The product does not have closed functionality. |
5.1.3.11 Private listening volume |
Not Applicable |
The product does not have closed functionality. |
5.1.3.12 Speaker volume |
Not Applicable |
The product does not have closed functionality. |
5.1.3.13 Volume reset |
Not Applicable |
The product does not have closed functionality. |
5.1.3.14 Spoken languages |
Not Applicable |
The product does not have closed functionality. |
5.1.3.15 Non-visual error identification |
Not Applicable |
The product does not have closed functionality. |
5.1.3.16 Receipts, tickets, and transactional outputs |
Not Applicable |
The product does not have closed functionality. |
5.1.4 Functionality closed to text enlargement |
Not Applicable |
The product does not have closed functionality. |
5.1.5 Visual output for auditory information |
Not Applicable |
The product does not have closed functionality. |
5.1.6 Operation without keyboard interface |
|
|
5.1.6.1 Closed functionality |
See 5.1.3.1 through 5.1.3.16 |
See information in 5.1.3.1 through 5.1.3.16 |
5.1.6.2 Input focus |
Not Applicable |
The product does not have closed functionality. |
5.2 Activation of accessibility features |
Not Applicable |
The product does not have accessibility features requiring activation. |
5.3 Biometrics |
Not Applicable |
Biometrics is not included in the product. |
5.4 Preservation of accessibility information during conversion |
Not Applicable |
The product does not convert content. |
5.5 Operable parts |
|
|
5.5.1 Means of operation |
Not Applicable |
The product has only non-mechanical operable parts, such as on-screen buttons, which do not require grasping, pinching, or twisting of the wrist to operate. |
5.5.2 Operable parts discernibility |
Supports |
The product has only non-mechanical operable parts, such as on-screen buttons. Operable parts have an accessible name which enables them to be discernible without user vision. |
5.6 Locking or toggle controls |
|
|
5.6.1 Tactile or auditory status |
Not Applicable |
Tactile or auditory status is not included in the product. |
5.6.2 Visual status |
Supports |
Visual status of controls is discernable in the product. |
5.7 Key repeat |
Not Applicable |
Key repeat functionality is not found in the product. |
5.8 Double-strike key acceptance |
Not Applicable |
Double -strike key acceptance is not found in the product. |
5.9 Simultaneous user actions |
Not Applicable |
The product does not require simultaneous user actions to achieve any functionality. |
Notes:
Notes:
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
7.1 Caption processing technology |
Heading cell – no response required |
Heading cell – no response required |
7.1.1 Captioning playback Where ICT displays video with synchronized audio, it shall have a mode of operation to display the available captions. Where closed captions are provided as part of the content, the ICT shall allow the user to choose to display the captions. Note: Captions may contain information about timing, colour and positioning. This caption data is important for caption users. Timing is used for caption synchronization. Colour can be used for speaker identification. Position can be used to avoid obscuring important information. |
Supports |
The product allows users to enter closed captions for live meetings, and the shared videos can display captions. |
7.1.2 Captioning synchronization Where ICT displays captions, the mechanism to display captions shall preserve synchronization between the audio and the corresponding captions. |
Supports |
When the product displays captions, synchronization is preserved between the captions and the corresponding audio. |
7.1.3 Preservation of captioning Where ICT transmits, converts or records video with synchronized audio, it shall preserve caption data such that it can be displayed in a manner consistent with clauses 7.1.1 and 7.1.2. Additional presentational aspects of the text such as screen position, text colours, text style and text fonts may convey meaning, based on regional conventions. Altering these presentational aspects could change the meaning and should be avoided wherever possible. |
Supports |
The product preserves captions in transmission and conversion, such as live captions in a meeting and captions in an exported recording. |
7.1.4 Captions characteristics Where ICT displays captions, it shall provide a way for the user to adapt the displayed characteristics of captions to their individual requirements, except where the captions are displayed as unmodifiable characters. Note 1: Defining the background and foreground colour of subtitles, font type, size opacity of the background box of subtitles, and the contour or border of the fonts can contribute to meeting this requirement. Note 2: Subtitles that are bitmap images are examples of unmodifiable characters. |
Supports |
The product supports adapting the displayed characteristics of captions. |
7.1.5 Spoken subtitles Where ICT displays video with synchronized audio, it shall have a mode of operation to provide a spoken output of the available captions, except where the content of the displayed captions is not programmatically determinable. NOTE 1: Being able to manage speech output range for spoken subtitles independently from general ICT speech is preferable for most users. That is possible when the audio file with spoken subtitle is delivered in a separate audio track and mixed in the end users device. NOTE 2: Presenting the separate audio track with spoken subtitles in synchronization with the displayed subtitles/captions improves understandability of the subtitles. NOTE 3: Providing subtitles/captions as separate text-streams, facilitates converting the respective texts into audio. NOTE 4: Subtitles that are bitmap images are examples where the content of the displayed captions will not be programmatically determinable. |
Does Not Support |
The product does not support spoken subtitles. |
7.2.1 Audio description playback Where ICT displays video with synchronized audio, it shall provide a mechanism to select and play available audio description to the default audio channel. Where video technologies do not have explicit and separate mechanisms for audio description, an ICT is deemed to satisfy this requirement if the ICT enables the user to select and play several audio tracks. Note 1: In such cases, the video content can include the audio description as one of the available audio tracks. Note 2: Audio descriptions in digital media sometimes include information to allow descriptions that are longer than the gaps between dialogue. Support in digital media players for this "extended audio description" feature is useful, especially for digital media that is viewed personally. |
Supports |
The product provides audio tracks option for users to select and play audio description tracks. |
7.2.2 Audio description synchronization Where ICT has a mechanism to play audio description, it shall preserve the synchronization between the audio/visual content and the corresponding audio description. |
Supports |
Audio description can be provided in a manner that is synchronized with the video content. |
7.2.3 Preservation of audio description Where ICT transmits, converts, or records video with synchronized audio, it shall preserve audio description data such that it can be played in a manner consistent with clauses 7.2.1 and 7.2.2. |
Supports |
The product preserves available audio description data. |
7.3 User controls for captions and audio description Where ICT primarily displays materials containing video with associated audio content, user controls to activate subtitling and audio description shall be provided to the user at the same level of interaction (i.e. the number of steps to complete the task) as the primary media controls. Note 1: Primary media controls are the set of controls that the user most commonly uses to control media. Note 2: Products that have a general hardware volume control, such as a telephone, or a laptop which can be configured to display video through software but which is not its primary purpose, would not need dedicated hardware controls for captions and descriptions; however software controls, or hardware controls mapped through software, would need to be at the same level of interaction. Note 3: It is best practice for ICT to include additional controls enabling the user to select whether captions and audio description are turned on or off by default. |
Partially Supports |
The product provides user controls for captions and audio descriptions for prerecorded meeting but not for shared media. |
Notes: Not Applicable
Notes: See WCAG 2.1 section
Notes: Not Applicable
Notes: Not Applicable
Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center.
Notes: Not Applicable