Adobe Accessibility Conformance Report International Edition

(Based on VPAT® Version 2.4)

 

Product Information

Name of Product/Version: Adobe Connect – Web (Host) Version 12.7 for MacOS and Windows
Report Dated: October 2024
Product Description: Web-Application for Hosting online virtual classrooms, webinars, and meetings.
Contact information: access@adobe.com
Notes: The information contained in this report applies to the product itself. Information about product help and support documentation is located at: http://www.adobe.com/accessibility/compliance.html.

Evaluation Methods Used: Testing Adobe Connect involved extensive use of leading assistive technology, such as screen readers, screen magnifiers, and speech recognition software, as well as exclusive use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.

 

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standards/guidelines:

Standard/Guideline

Included in Report

Web Content Accessibility Guidelines 2.0

Level A: (Yes)
Level AA: (Yes)
Level AAA: (No)

Web Content Accessibility Guidelines 2.1

Level A: (Yes)
Level AA: (Yes)
Level AAA: (No)

Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018  

(Yes)

EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V3.1.1 (2019-11)

(Yes)

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.1 Level AAA.

 

WCAG 2.x Report

Documents conformance with:

  • EN 301 549:  Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
  • Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: : When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Guideline 1.1 Text Alternatives:

Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.1.1 (Web)
  • 10.1.1.1 (Non-web document)
  • 11.1.1.1.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product provides sufficient text alternatives for instances of active and informative images.

Guideline 1.2 Time-based Media:

Provide alternatives for time-based media.

Criteria

Conformance Level

Remarks and Explanations

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.1 (Web)
  • 10.1.2.1 (Non-web document)
  • 11.1.2.1.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not provide its own pre-recorded audio or video only media.



Meeting participants may share audio-only/video-only files during the meeting and provide the necessary alternative.

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.2 (Web)
  • 10.1.2.2 (Non-web document)
  • 11.1.2.2 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) 
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product supports captions in the meeting room. Host can enable captions for the participants after which the participants can opt to view the captions.

 

The product does not provide its own prerecorded media that would require captions. Meeting participants may share pre-recorded content during a meeting and provide the necessary captioning.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.3 (Web)
  • 10.1.2.3 (Non-web document)
  • 11.1.2.3.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) 
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not contain its own pre-recorded video content that would require audio description or a media alternative.

 

Meeting participants may share prerecorded video during the meeting and provide the necessary audio description, downloadable transcript or other media alternative

1.2.4 Captions (Live) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.4 (Web)
  • 10.1.2.4 (Non-web document)
  • 11.1.2.4 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product supports captions in the meeting room.

Meeting hosts can use automated closed captions provided by the product, assign a dedicated participant to type closed captioning or use a third party closed captioning provider.

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.5 (Web)
  • 10.1.2.5 (Non-web document)
  • 11.1.2.5 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not contain its own pre-recorded video content that would require audio description.


Meeting participants can provide audio description for video content or provide a downloadable transcript.

Guideline 1.3 Adaptable:

Create content that can be presented in different ways (for example simpler layout) without losing information or structure.

Criteria

Conformance Level

Remarks and Explanations

1.3.1 Info and Relationships (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.1 (Web)
  • 10.1.3.1 (Non-web document)
  • 11.1.3.1.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most visual structure and relationship information, is provided through element semantics or object information or are available in text.

Exceptions include:

  • In tables the column headers and row headers are not associated with data cells.
  • Visual headings are not programmatically marked as headings.
  • The number of messages on the chat panel button is not announced.
  • The position of items in some menu items is incorrectly recognized by assistive technologies.

1.3.2 Meaningful Sequence (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.2 (Web)
  • 10.1.3.2 (Non-web document)
  • 11.1.3.2.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product presents content in a meaningful sequence.

1.3.3 Sensory Characteristics (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.3 (Web)
  • 10.1.3.3 (Non-web document)
  • 11.1.3.3 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Instructions do not rely solely on sensory characteristics.

1.3.4 Orientation (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.4 (Web)
  • 10.1.3.4 (Non-web document)
  • 11.1.3.4 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: The product does not restrict its view and operation to a single display orientation.

1.3.5 Identify Input Purpose (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.5 (Web)
  • 10.1.3.5 (Non-web document)
  • 11.1.3.5.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: The product supports the identification of the input fields that collect user information by programmatically determining their purpose.

Guideline 1.4 Distinguishable:

Make it easier for users to see and hear content including separating foreground from background.

Criteria

Conformance Level

Remarks and Explanations

1.4.1 Use of Color (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.1 (Web)
  • 10.1.4.1 (Non-web document)
  • 11.1.4.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not convey information through color alone.

1.4.2 Audio Control (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.2 (Web)
  • 10.1.4.2 (Non-web document)
  • 11.1.4.2 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not contain audio that plays automatically.

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.3 (Web)
  • 10.1.4.3 (Non-web document)
  • 11.1.4.3 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Most of the text in the product meets minimum contrast requirements.

Exception includes:

  • The text in the Layouts Panel has the color contrast ratio of 2.29:1 instead of 4.5:1.  

1.4.4 Resize text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.4 (Web)
  • 10.1.4.4 (Non-web document)
  • 11.1.4.4.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Most content and functionality can be accessed on resizing the text up to 200%.

 

Exception includes:

  • In the top navigation some controls get hidden and become inaccessible

1.4.5 Images of Text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.5 (Web)
  • 10.1.4.5 (Non-web document)
  • 11.1.4.5.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product uses text instead of images of text, except for branding elements that are considered essential.

1.4.10 Reflow (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.10 (Web)
  • 10.1.4.10 (Non-web document)
  • 11.1.4.10 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: The product does not support reflow when the content is viewed at the required width of 320 CSS pixels. Users experience horizontal scrolling and content cut-off, making it difficult to navigate and access all content without needing to scroll in multiple directions.

1.4.11 Non-text Contrast (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.11 (Web)
  • 10.1.4.11 (Non-web document)
  • 11.1.4.11 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: The product has meaningful non-text content elements, such as most meaningful graphics and user interface components, with sufficient contrast. 

1.4.12 Text Spacing (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.12 (Web)
  • 10.1.4.12 (Non-web document)
  • 11.1.4.12 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: The product supports the required text style properties without loss of content or functionality.

1.4.13 Content on Hover or Focus (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.13 (Web)
  • 10.1.4.13 (Non-web document)
  • 11.1.4.13 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: When content is triggered by hover or focus, it becomes visible and then hidden in a manner which meets this criterion. 

Guideline 2.1 Keyboard Accessible:

Make all functionality available from a keyboard.

Criteria

Conformance Level

Remarks and Explanations

2.1.1 Keyboard (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.1 (Web)
  • 10.2.1.1 (Non-web document)
  • 11.2.1.1.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most product functionality can be operated through a keyboard interface. Exceptions include:

  • The close button for private chat is not keyboard accessible.
  • Whiteboard drawing tool menus are not keyboard accessible.
  • Drawing tool menus cannot be closed via keyboard.
  • Caption panel along with its resizing and repositioning is not keyboard accessible.

2.1.2 No Keyboard Trap (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.2 (Web)
  • 10.2.1.2 (Non-web document)
  • 11.2.1.2 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Most product functionality can be operated without a keyboard trap.

2.1.4 Character Key Shortcuts (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.4 (Web)
  • 10.2.1.4 (Non-web document)
  • 11.2.1.4.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: The product does not provide character key shortcuts.

Guideline 2.2 Enough Time:

Provide users enough time to read and use content.

Criteria

Conformance Level

Remarks and Explanations

2.2.1 Timing Adjustable (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.1 (Web)
  • 10.2.2.1 (Non-web document)
  • 11.2.2.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not include time limits.

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.2 (Web)
  • 10.2.2.2 (Non-web document)
  • 11.2.2.2 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not include elements that move, blink, scroll, or auto-update.

Guideline 2.3 Seizures:

Do not design content in a way that is known to cause seizures. 

Criteria

Conformance Level

Remarks and Explanations

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.3.1 (Web)
  • 10.2.3.1 (Non-web document)
  • 11.2.3.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not contain flashing content.

Guideline 2.4 Navigable:

Provide ways to help users navigate, find content, and determine where they are. 

Criteria

Conformance Level

Remarks and Explanations

2.4.1 Bypass Blocks (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.1 (Web)
  • 10.2.4.1 (Non-web document) – Does not apply
  • 11.2.4.1 (Open Functionality Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: This criterion does not apply to the meeting room interface.

2.4.2 Page Titled (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.2 (Web)
  • 10.2.4.2 (Non-web document)
  • 11.2.4.2 (Open Functionality Software) - Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)

Web: Supports

Web: The title of the software describes its purpose.

2.4.3 Focus Order (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.3 (Web)
  • 10.2.4.3 (Non-web document)
  • 11.2.4.3 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most of the products support logical focus order

 

Exceptions include:

  • The Chat Panel does not receive focus immediately after activating it.
  • The tab controls in the Quiz pod do not receive focus in the correct order.
  • In sharing modal dialog box the focus incorrectly shifts to “Browse my computer” button on navigating after selection in the list.
  • Most pods do not receive focus on activation.

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.4 (Web)
  • 10.2.4.4 (Non-web document)
  • 11.2.4.4 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The purpose of links in the product can be determined from the link text alone or from the programmatic context of the link.

2.4.5 Multiple Ways (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.5 (Web)
  • 10.2.4.5 (Non-web document) – Does not apply
  • 11.2.4.5 (Open Functionality Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: This criterion does not apply to the meeting room interface.

2.4.6 Headings and Labels (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.6 (Web)
  • 10.2.4.6 (Non-web document)
  • 11.2.4.6 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most of the headings and labels are descriptive in the product. 

 

Exception includes:

  • The labels for some buttons are not sufficiently descriptive, e.g. “Clear” button in the sharing modal dialog and the “Cancel” button in the share pod.

2.4.7 Focus Visible (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.7 (Web)
  • 10.2.4.7 (Non-web document)
  • 11.2.4.7 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most focusable elements have a visible keyboard focus indicator,

 

Exception includes:

  • On viewing the pods in full screen, the product still allows users to navigate on other pods resulting in loss of visual focus.
  • Some controls on the top navigation does not receive visual focus in high contrast mode
  • In the Preference window the tab controls do not receive visual focus in high contrast mode

Guideline 2.5 Input Modalities:

Make it easier for users to operate functionality through various inputs beyond keyboard. 

Criteria

Conformance Level

Remarks and Explanations

2.5.1 Pointer Gestures (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.1 (Web)
  • 10.2.5.1 (Non-web document)
  • 11.2.5.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: Most of the product does not rely on multipoint or path-based gestures,

Exceptions Include:

  • Resizing and repositioning of the caption panel requires drag and drop gestures.

2.5.2 Pointer Cancellation (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.2 (Web)
  • 10.2.5.2 (Non-web document)
  • 11.2.5.2 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: Product functions that use a single pointer are completed when the user releases the pointer and allows the user to cancel the pointer action before completing the pointer click.

2.5.3 Label in Name (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.3 (Web)
  • 10.2.5.3 (Non-web document)
  • 11.2.5.3.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: The product functions, accessible names of controls contain the text of their visible labels. 

2.5.4 Motion Actuation (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.4 (Web)
  • 10.2.5.4 (Non-web document)
  • 11.2.5.4 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports (Not Applicable)

Web: The product does not have functionality operated by device motion or user motion.

Guideline 3.1 Readable:

Make text content readable and understandable. 

Criteria

Conformance Level

Remarks and Explanations

3.1.1 Language of Page (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.1.1 (Web)
  • 10.3.1.1 (Non-web document)
  • 11.3.1.1.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The language is programmatically determinable within the product. 

3.1.2 Language of Parts (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.1.2 (Web)
  • 10.3.1.2 (Non-web document)
  • 11.3.1.2 (Open Functionality Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Content is only presented in one language at a time

Guideline 3.2 Predictable:

Make Web pages appear and operate in predictable ways. 

Criteria

Conformance Level

Remarks and Explanations

3.2.1 On Focus (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.1 (Web)
  • 10.3.2.1 (Non-web document)
  • 11.3.2.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Components do not initiate a change of context when focused.

3.2.2 On Input (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.2 (Web)
  • 10.3.2.2 (Non-web document)
  • 11.3.2.2 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Changes of context do not occur automatically on user input.

3.2.3 Consistent Navigation (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.3 (Web)
  • 10.3.2.3 (Non-web document) – Does not apply
  • 11.3.2.3 (Open Functionality Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: When navigational mechanisms are repeated in the product they occur in a consistent relative order.

3.2.4 Consistent Identification (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.4 (Web)
  • 10.3.2.4 (Non-web document) – Does not apply
  • 11.3.2.4 (Open Functionality Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: Components with the same functionality are identified consistently.

Guideline 3.3 Input Assistance:

Help users avoid and correct mistakes. 

Criteria

Conformance Level

Remarks and Explanations

3.3.1 Error Identification (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.1 (Web)
  • 10.3.3.1 (Non-web document)
  • 11.3.3.1.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Where input errors are automatically detected, such as in the login form, items in error are identified and error messages are provided as text. 

3.3.2 Labels or Instructions (Level A)

Also applies to:

  • EN 301 549 Criteria
  • 9.3.3.2 (Web)
  • 10.3.3.2 (Non-web document)
  • 11.3.3.2 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Labels are provided for the input fields.

3.3.3 Error Suggestion (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.3 (Web)
  • 10.3.3.3 (Non-web document)
  • 11.3.3.3 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Where input errors are automatically detected, suggestions for correction are provided to the user.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.4 (Web)
  • 10.3.3.4 (Non-web document)
  • 11.3.3.4 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not process legal commitments or financial transactions and does not modify user-controllable data.

Guideline 4.1 Compatible:

Maximize compatibility with current and future user agents, including assistive technologies. 

Criteria

Conformance Level

Remarks and Explanations

4.1.1 Parsing (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.1 (Web)
  • 10.4.1.1 (Non-web document)
  • 11.4.1.1.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: In the product functions, elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and any IDs are unique.

4.1.2 Name, Role, Value (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.2 (Web)
  • 10.4.1.2 (Non-web document)
  • 11.4.1.2.1 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: User interface components in most product functions provide programmatic name, role, state, or value information.

 

Exceptions Include:

  • Some buttons do not have sufficient accessible labels, e.g. “Close” button for chat pod and “Next and Previous” button for the “Quiz Pod”.
  • Some buttons Does not have accessible labels e.g. “Next/Previous” button on shared whiteboard.
  • Selected state of some buttons is not announced by the screen reader.

4.1.3 Status Messages (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.3 (Web)
  • 10.4.1.3 (Non-web document)
  • 11.4.1.3 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: Most status messages are programmatically determined and conveyed to assistive technology without requiring focus changes.

 

Exception includes:

  • Error messages on the login page are not recognized by the assistive technologies.
  • The arrival of new messages is not conveyed through assistive technologies.
  • Some error messages are not conveyed through assistive technologies.
  • Some visual changes on the screen are not conveyed through assistive technologies.

Table 2: Success Criteria, Level AAA

Notes: Not Applicable

 

Revised Section 508 Report

Notes:
 

Chapter 3: Functional Performance Criteria (FPC)

Notes: This table documents instances of equivalent facilitation or instances of functions not addressed by technical requirements. Responses which cite technical requirements are informative only.

Criteria

Conformance Level

Remarks and Explanations

302.1 Without Vision

Web: Partially Supports

Web: Most functions of the product are usable without vision. 

 

Exceptions include: 

  • As noted in 1.3.1 Info and Relationships, in tables the column headers and row headers are not associated with data cells, some visual headings are not programmatically marked as headings.
  • As noted in 2.1.1 Keyboard, the close button for private chat is not keyboard accessible, drawing tool menu is not keyboard accessible, caption panel along with its resizing and repositioning is not keyboard accessible.
  • As noted in 2.4.3 Focus Order, the focus order is sometimes illogical.
  • As noted in 4.1.2 Name, Role, Value, some controls are missing an accessible name, role, or state.
  • As noted in 4.1.3 Status Messages, some status messages and changes of content are not conveyed to assistive technology.

302.2 With Limited Vision

Web: Partially Supports

Web: Most functions of the product are usable with limited vision. 

 

Exceptions include:

  • As noted in 1.4.3 Contrast (Minimum), text in the Layouts Panel does not meet the minimum color contrast requirements.
  • As noted in 1.4.4 resize text, some controls in the top navigation get hidden and become inaccessible.
  • As noted in 1.4.10 Reflow, on viewing the content in full screen the content to not reflow in a way to show the pod controls options.

302.3 Without Perception of Color

Web: Partially Supports

Web: Most of the product does not rely solely on color to communicate information.

 

Exceptions Include:

  • As noted in 1.4.3 Contrast (Minimum), text in the Layouts Panel does not meet the minimum color contrast requirements

302.4 Without Hearing

Web: Supports

Web: The functions of the product are usable without hearing.

302.5 With Limited Hearing

Web: Supports

Web: The functions of the product are usable with limited hearing.

302.6 Without Speech

Web: Supports

Web: The product does not require the use of speech.

302.7 With Limited Manipulation

Web: Partially Supports

Web: Most of the product is functional with limited manipulation. 

 

Exceptions include:

  • As noted in 2.1.1 Keyboard, the close button for private chat is not accessible, whiteboard drawing tools menu are not keyboard accessible, captions panel is not accessible.
  • As noted in 2.4.3 focus order, the focus order is sometimes illogical
  • As noted in 2.5.1 Pointer Gesture, resizing and repositioning of the captions panel requires drag and drop gesture.

302.8 With Limited Reach and Strength

Web: Partially Supports

Web: Some controls in the product interface provide keyboard access.

 

Exceptions Include:

  • As noted in 2.1.1 Keyboard, the close button for private chat is not accessible, whiteboard drawing tools menu are not keyboard accessible, captions panel is not accessible.
  • As noted in 2.4.3 focus order, the focus order is sometimes illogical.
  • As noted in 2.5.1 Pointer Gesture, resizing and repositioning of the captions panel requires drag and drop gesture.

302.9 With Limited Language, Cognitive, and Learning Abilities

Web: Partially Supports

Web: The product is functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology. The product provides labelling for most controls. 

 

Exceptions Include:

  • As noted in 2.4.3 focus order, focus order is sometimes illogical.
  • As noted in 4.1.2 Name, Role Value, some controls are missing an accessible name, role, or state.
  • As noted in 4.1.3 status messages, some status messages and changes of content are not conveyed 

Chapter 4: Hardware

Notes: Not Applicable


Chapter 5: Software

Notes: 

 

Chapter 6:  Support Documentation and Services

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.

 

EN 301 549 Report

Notes:
 

Chapter 4: Functional Performance Statements (FPS)


Notes:

Criteria

Conformance Level

Remarks and Explanations

4.2.1 Usage without vision

Web: Partially Supports

Web: Most functions of the product are usable without vision. 

 

Exceptions include: 

  • As noted in 1.3.1 Info and Relationships, in tables the column headers and row headers are not associated with data cells, some visual headings are not programmatically marked as headings.
  • As noted in 2.1.1 Keyboard, the close button for private chat is not keyboard accessible, whiteboard drawing tool menu is not keyboard accessible, caption panel along with its resizing and repositioning is not keyboard accessible.
  • As noted in 2.4.3 Focus Order, the focus order is sometimes illogical.
  • As noted in 4.1.2 Name, Role, Value, some controls are missing an accessible name, role, or state.
  • As noted in 4.1.3 Status Messages, some status messages and changes of content are not conveyed to assistive technology.

4.2.2 Usage with limited vision

Web: Partially Supports

Web: Most functions of the product are usable with limited vision. 

 

Exceptions include:

  • As noted in 1.4.3 Contrast (Minimum), text in the Layouts Panel does not meet the minimum color contrast requirements.
  • As noted in 1.4.4 resize text, some controls in the top navigation get hidden and become inaccessible.
  • As noted in 1.4.10 Reflow, on viewing the content in full screen the content to not reflow in a way to show the pod controls options.

4.2.3 Usage without perception of colour

Web: Partially Supports

Web: Most of the product does not rely solely on color to communicate information.

 

Exceptions Include:

  • As noted in 1.4.3 Contrast (Minimum), text in the Layouts Panel does not meet the minimum color contrast requirements

4.2.4 Usage without hearing

Web: Supports

Web: The functions of the product are usable without hearing.

4.2.5 Usage with limited hearing

Web: Supports

Web: The functions of the product are usable without hearing.

4.2.6 Usage with no or limited vocal capability

Web: Supports

Web: The product does not require the use of speech.

4.2.7 Usage with limited manipulation or strength

Web: Partially Supports

Web: Most of the product is functional with limited manipulation. 

 

Exceptions include:

  • As noted in 2.1.1 Keyboard, the close button for private chat is not accessible, whiteboard drawing tools menu are not keyboard accessible, captions panel is not accessible.
  • As noted in 2.4.3 focus order, the focus order is sometimes illogical.
  • As noted in 2.5.1 Pointer Gesture, resizing and repositioning of the captions panel requires drag and drop gesture.

4.2.8 Usage with limited reach

Web: Partially Supports

Web: Some controls in the product interface provide keyboard access. 

 

Exceptions Include:

  • As noted in 2.1.1 Keyboard, the close button for private chat is not accessible, whiteboard drawing tools menu are not keyboard accessible, captions panel is not keyboard accessible.
  • As noted in 2.4.3 focus order, the focus order is sometimes illogical.
  • As noted in 2.5.1 Pointer Gesture, resizing and repositioning of the captions panel requires drag and drop gesture.

4.2.9 Minimize photosensitive seizure triggers

Web: Supports

Web: The product does not contain flashing content. the potential for triggering photosensitive seizures.

4.2.10 Usage with limited cognition, language or learning

Web: Partially Supports

Web: The product is functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology. The product provides labelling for most controls. 

 

Exceptions Include:

  • As noted in 2.4.3 focus order, focus order is sometimes illogical.
  • As noted in 4.1.2 Name, Role Value, some controls are missing an accessible name, role, or state.
  • As noted in 4.1.3 status messages, some status messages and changes of content are not conveyed to assistive technologies.

4.2.11 Privacy

Web: Supports

Web: The product does not ask for or display legal, financial, or personal data.

Authored Content (Video): Authored content does not ask for or display legal, financial, or personal data.

Chapter 5: Generic Requirements

Notes:

Criteria

Conformance Level

Remarks and Explanations

5.1 Closed Functionality

Not Applicable

5.1.2.2-5.1.7 are not applicable for this product, which has no closed functionality.

5.2 Activation of accessibility features

Not Applicable

The product does not have specific documented accessibility features. The product instead relies upon platform accessibility feature.

5.3 Biometrics

Not Applicable

The product does not use biological characteristics for user identification or for control of the product. [typical response]

5.4 Preservation of accessibility information during conversion

Not Applicable

The product is not an authoring tool.

5.5.1 Means of operation

Not Applicable

The product has only non-mechanical operable parts, such as on-screen buttons, which do not require grasping, pinching, or twisting of the wrist to operate.

5.5.2 Operable parts discernibility

Partially Supports

The product has only non-mechanical operable parts, such as on-screen buttons. Most operable parts have an accessible name which enables them to be discernible without user vision. Exceptions are noted in 4.1.2 Name, Role, Value.

5.6.1 Tactile or auditory status

Not Applicable

The product does not have locking or toggle controls.

5.6.2 Visual status

Not Applicable

The product does not have locking or toggle controls.

5.7 Key repeat

Not Applicable

The product relies on platform software to turn off or adjust key repeat.

5.8 Double-strike key acceptance

Not Applicable

The product does not provide a keyboard or keypad.

5.9 Simultaneous user actions

Partially Supports

Most actions do not require simultaneous user action; however, some keyboard shortcuts require pressing multiple keys. As noted in 5.2 Activation of accessibility features, these cannot be changed from the keyboard alone.

Chapter 6: ICT with Two-Way Voice Communication

Notes:

Chapter 7: ICT with Video Capabilities

Notes:

 

Criteria

Conformance Level

Remarks and Explanations

7.1.1 Captioning playback

Supports

The product allows users to enter closed captions for live meetings, and the shared videos can display captions.

7.1.2 Captioning synchronization

Supports

When the product displays captions, synchronization is preserved between the captions and the corresponding audio.

7.1.3 Preservation of captioning

Supports

The product preserves captions in transmission and conversion, such as live captions in a meeting and captions in an exported recording.

7.1.4 Captions characteristics

Supports

The product supports adapting the displayed characteristics of captions.

7.1.5 Spoken subtitles

Does Not Support

The product does not support spoken subtitles.

7.2.1 Audio description playback

Support

The product provides audio tracks option for users to select and play audio description tracks

7.2.2 Audio description synchronization

Support

Audio description can be provided in a manner that is synchronized with the video content.

7.2.3 Preservation of audio description

Support

The product preserves available audio description data

7.3 User controls for captions and audio description

Partially Supports

The product provides user controls for captions and audio descriptions for prerecorded meeting but not for shared media.

Chapter 8: Hardware

Notes: Not Applicable
 

Chapter 9: Web

Notes: See WCAG 2.x section

 

Chapter 10: Non-Web Documents

Notes: Not Applicable

 

Chapter 11: Software

Notes:

Chapter 12: Documentation and Support Services


Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.

 

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: Not Applicable 

 

Voluntary Product Accessibility Template® and VPAT® are a registered trademark of Information Technology Industry Council (ITI)