Adobe Accessibility Conformance Report
International Edition

(Based on VPAT® Version 2.4)

Product Information

Name of Product/Version: Adobe Connect – (Windows OS) Version 2022.10.42

Report Date: February 2023

Product Description: Application for participating in online virtual classrooms, webinars, and meetings.

Contact information: access@adobe.com

Evaluation Methods Used: Product testing involved use of leading assistive technology, such as screen readers, screen magnifiers, and speech recognition software, as well use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.

 

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:
 

Standard/Guideline

Included in Report

Web Content Accessibility Guidelines 2.0

Level A: Yes
Level AA: Yes
Level AAA: No

Web Content Accessibility Guidelines 2.1

Level A (Yes)

Level AA (Yes)

Level AAA (No)

Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018  

Yes

EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V3.1.1 (2019-11)

Yes

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.1 Report

This section also document conformance with:

  • EN 301 549:  Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation.
  • Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.1 Success Criteria, the criteria are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Guideline 1.1 Text Alternatives:

Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.1.1 (Web)
  • 10.1.1.1 (Non-web document)
  • 11.1.1.1.1 (Open Functionality Software)
  • 11.1.1.1.2 (Closed Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Software: The product provides sufficient text alternatives for most instances of active and informative images.  

Exceptions include:

  • Text alternative is missing in “Manage breakout session - Host View” screen.
  • Text alternative does not serve same purpose as image in “Meeting Room Header” screen.

Guideline 1.2 Time-based Media:

Provide alternatives for time-based media.

Criteria

Conformance Level

Remarks and Explanations

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.2.1 (Web)
  • 10.1.2.1 (Non-web document)
  • 11.1.2.1.1 (Open Functionality Software)
  • 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product does not provide its own pre-recorded audio-only or video-only media.

Meeting participants may share audio-only/video-only files during the meeting and provide the necessary alternative.

1.2.2 Captions (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.2.2 (Web)
  • 10.1.2.2 (Non-web document)
  • 11.1.2.2 (Open Functionality Software)
  • 11.1.2.2 (Closed Software) 
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product supports open and closed captioning for its recorded meetings. Users can assign a dedicated participant to type closed captioning or use a third party closed captioning provider.

The product does not provide its own prerecorded media that would require captions. Meeting participants may share pre-recorded content during a meeting and provide the necessary captioning.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.2.3 (Web)
  • 10.1.2.3 (Non-web document)
  • 11.1.2.3.1 (Open Functionality Software)
  • 11.1.2.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product does not contain its own prerecorded video content that would require audio description or a media alternative.

Meeting participants may share prerecorded video during the meeting and provide the necessary audio description, downloadable transcript or other media alternative.

1.2.4 Captions (Live) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.1.2.4 (Web)
  • 10.1.2.4 (Non-web document)
  • 11.1.2.4 (Open Functionality Software)
  • 11.1.2.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product supports closed captioning for its meetings.

Meeting hosts can assign a dedicated participant to type closed captioning or use a third party closed captioning provider.

1.2.5 Audio Description (Prerecorded) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.1.2.5 (Web)
  • 10.1.2.5 (Non-web document)
  • 11.1.2.5 (Open Functionality Software)
  • 11.1.2.5 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product does not contain its own prerecorded video content that would require audio description.

Meeting participants can provide audio description for video content or provide a downloadable transcript.

Guideline 1.3 Adaptable:

Create content that can be presented in different ways (for example simpler layout) without losing information or structure.

Criteria

Conformance Level

Remarks and Explanations

1.3.1 Info and Relationships (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.3.1 (Web)
  • 10.1.3.1 (Non-web document)
  • 11.1.3.1.1 (Open Functionality Software)
  • 11.1.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Software: Visual structure and relationship information is provided through object information or in text.

1.3.2 Meaningful Sequence (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.3.2 (Web)
  • 10.1.3.2 (Non-web document)
  • 11.1.3.2.1 (Open Functionality Software)
  • 11.1.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Software: Visual structure and relationship information is provided through object information or in text.

Exception includes:

  • Hidden content is readable with a screen reader in “Meeting Room Header” screen.

1.3.3 Sensory Characteristics (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.3.3 (Web)
  • 10.1.3.3 (Non-web document)
  • 11.1.3.3 (Open Functionality Software)
  • 11.1.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Instructions do not rely solely on sensory characteristics.

1.3.4 Orientation (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.3.4 (Web)
  • 10.1.3.4 (Non-web document)
  • 11.1.3.4 (Open Functionality Software)
  • 11.1.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: Content does not restrict its view and operation to a single display orientation.

1.3.5 Identify Input Purpose (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.3.5 (Web)
  • 10.1.3.5 (Non-web document)
  • 11.1.3.5.1 (Open Functionality Software)
  • 11.1.3.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports (Not Applicable)

Software: The product does not contain input fields that collect information about the user.

Guideline 1.4 Distinguishable:

Make it easier for users to see and hear content including separating foreground from background.

Criteria

Conformance Level

Remarks and Explanations

1.4.1 Use of Color (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.1 (Web)
  • 10.1.4.1 (Non-web document)
  • 11.1.4.1 (Open Functionality Software)
  • 11.1.4.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: All functions of the product do not convey information through color alone. 

1.4.2 Audio Control (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.2 (Web)
  • 10.1.4.2 (Non-web document)
  • 11.1.4.2 (Open Functionality Software)
  • 11.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports (Not Applicable)

Software: The product does not contain audio that plays automatically.

1.4.3 Contrast (Minimum) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.3 (Web)
  • 10.1.4.3 (Non-web document)
  • 11.1.4.3 (Open Functionality Software)
  • 11.1.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) 
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Does not Support

Software: Most text meets minimum contrast requirements.

Exception includes:

  • Text content lacks 4.5:1 contrast ratio in “Meeting Room Header”, “Files - Host View”.

1.4.4 Resize text (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.4 (Web)
  • 10.1.4.4 (Non-web document)
  • 11.1.4.4.1 (Open Functionality Software)
  • 11.1.4.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Software: The product allows operating system display scaling to resize text up to 200 percent without loss of content or functionality.

1.4.5 Images of Text (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.5 (Web)
  • 10.1.4.5 (Non-web document)
  • 11.1.4.5.1 (Open Functionality Software)
  • 11.1.4.5.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product uses text instead of images of text, except for branding elements that are considered essential.

1.4.10 Reflow (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.10 (Web)
  • 10.1.4.10 (Non-web document)
  • 11.1.4.10 (Open Functionality Software)
  • 11.1.4.10 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: At the required width of 320 CSS pixels, All content is presented without loss of information or functionality, and without requiring scrolling in two dimensions.

1.4.11 Non-text Contrast (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.11 (Web)
  • 10.1.4.11 (Non-web document)
  • 11.1.4.11 (Open Functionality Software)
  • 11.1.4.11 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Partially Supports

Software: Most meaningful non-text content elements have sufficient contrast requirements.

Exceptions include:

  • An icon lacks 3 to 1 contrast ratio in “Shared PDF Content - Host View”, “Files – Host View”, “Manage breakout session – Host View”, “Polls Section – Host View” screens.

1.4.12 Text Spacing (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.12 (Web)
  • 10.1.4.12 (Non-web document)
  • 11.1.4.12 (Open Functionality Software)
  • 11.1.4.12 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports (Not Applicable)

Software: All functions of the product support the required text style properties without loss of content or functionality. 

1.4.13 Content on Hover or Focus (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.13 (Web)
  • 10.1.4.13 (Non-web document)
  • 11.1.4.13 (Open Functionality Software)
  • 11.1.4.13 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: When content is triggered by hover or focus, it becomes visible and then hidden in a manner which meets this criterion. 

Guideline 2.1 Keyboard Accessible:

Make all functionality available from a keyboard.

Criteria

Conformance Level

Remarks and Explanations

2.1.1 Keyboard (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.1.1 (Web)
  • 10.2.1.1 (Non-web document)
  • 11.2.1.1.1 (Open Functionality Software)
  • 11.2.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Software: Most product functionality can be operated through a keyboard interface.

Exceptions include:

  • Drag and drop feature is not keyboard accessible in “Files – Host View”, “Shared PDF Content - Host View”, “Manage breakout session - Host View”, “Polls Section - Host View” screens.
  • Function cannot be performed by keyboard alone in “Host & Presenter Only Area – Host View “, “Manage breakout session - Host View” screens.
  • Device-dependent event handlers are used in “Manage breakout session - Host View” screen.

2.1.2 No Keyboard Trap (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.1.2 (Web)
  • 10.2.1.2 (Non-web document)
  • 11.2.1.2 (Open Functionality Software)
  • 11.2.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product does not include keyboard traps.

2.1.4 Character Key Shortcuts (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.2.1.4 (Web)
  • 10.2.1.4 (Non-web document)
  • 11.2.1.4.1 (Open Functionality Software)
  • 11.2.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports (Not Applicable)

Software: The product does not provide character key shortcuts.

Guideline 2.2 Enough Time:

Provide users enough time to read and use content.

Criteria

Conformance Level

Remarks and Explanations

2.2.1 Timing Adjustable (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.2.1 (Web)
  • 10.2.2.1 (Non-web document)
  • 11.2.2.1 (Open Functionality Software)
  • 11.2.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports (Not Applicable) 

Software: The product does not include time limits.

2.2.2 Pause, Stop, Hide (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.2.2 (Web)
  • 10.2.2.2 (Non-web document)
  • 11.2.2.2 (Open Functionality Software)
  • 11.2.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports (Not Applicable)

Software: The product does not include elements which move, blink, scroll, or auto-update.

Guideline 2.3 Seizures:

Do not design content in a way that is known to cause seizures. 

Criteria

Conformance Level

Remarks and Explanations

2.3.1 Three Flashes or Below Threshold (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.3.1 (Web)
  • 10.2.3.1 (Non-web document)
  • 11.2.3.1 (Open Functionality Software)
  • 11.2.3.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports (Not Applicable)

Software: The product does not contain flashing content.

Guideline 2.4 Navigable:

Provide ways to help users navigate, find content, and determine where they are. 

Criteria

Conformance Level

Remarks and Explanations

2.4.1 Bypass Blocks (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.1 (Web)
  • 10.2.4.1 (Non-web document) – Does not apply
  • 11.2.4.1 (Open Functionality Software) – Does not apply
  • 11.2.4.1 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports (Not Applicable) 

Software: This criterion does not apply to non-web software.  

2.4.2 Page Titled (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.2 (Web)
  • 10.2.4.2 (Non-web document)
  • 11.2.4.2 (Open Functionality Software) - Does not apply
  • 11.2.4.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The titles of pages describe their purpose.

2.4.3 Focus Order (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.3 (Web)
  • 10.2.4.3 (Non-web document)
  • 11.2.4.3 (Open Functionality Software)
  • 11.2.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Components receive focus in a meaningful order. 

2.4.4 Link Purpose (In Context) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.4 (Web)
  • 10.2.4.4 (Non-web document)
  • 11.2.4.4 (Open Functionality Software)
  • 11.2.4.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The purpose of links in the product can be determined from the link text alone or from the programmatic context of the link.

2.4.5 Multiple Ways (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.5 (Web)
  • 10.2.4.5 (Non-web document) – Does not apply
  • 11.2.4.5 (Open Functionality Software) – Does not apply
  • 11.2.4.5 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports (Not Applicable) 

Software:  This criterion does not apply to non-web software.

 2.4.6 Headings and Labels (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.6 (Web)
  • 10.2.4.6 (Non-web document)
  • 11.2.4.6 (Open Functionality Software)
  • 11.2.4.6 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Does not Support

Software: Some labels are descriptive.

Exceptions include:

  • Buttons have same name but different actions in “Files - Host View”, “Polls Section - Host View”, “Manage breakout session - Host View” screens.
  • Programmatic label does not convey purpose of control in “Meeting Room Header”, “Shared PDF Content - Host View” screens.

2.4.7 Focus Visible (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.7 (Web)
  • 10.2.4.7 (Non-web document)
  • 11.2.4.7 (Open Functionality Software)
  • 11.2.4.7 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: All focusable elements have a visible keyboard focus indicator. 

Guideline 2.5 Input Modalities:

Make it easier for users to operate functionality through various inputs beyond keyboard. 

Criteria

Conformance Level

Remarks and Explanations

2.5.1 Pointer Gestures (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.2.5.1 (Web)
  • 10.2.5.1 (Non-web document)
  • 11.2.5.1 (Open Functionality Software)
  • 11.2.5.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports (Not Applicable)

Software: The product does not rely on multipoint or path-based gestures.

2.5.2 Pointer Cancellation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.2.5.2 (Web)
  • 10.2.5.2 (Non-web document)
  • 11.2.5.2 (Open Functionality Software)
  • 11.2.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: Product functions that use a single pointer are completed when the user releases the pointer.

2.5.3 Label in Name (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.2.5.3 (Web)
  • 10.2.5.3 (Non-web document)
  • 11.2.5.3.1 (Open Functionality Software)
  • 11.2.5.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The accessible names of controls contain the text of their visible labels.

2.5.4 Motion Actuation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.2.5.4 (Web)
  • 10.2.5.4 (Non-web document)
  • 11.2.5.4 (Open Functionality Software)
  • 11.2.5.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports (Not Applicable)

Software: The product does not have functionality operated by device motion or user motion.

Guideline 3.1 Readable:

Make text content readable and understandable. 

Criteria

Conformance Level

Remarks and Explanations

3.1.1 Language of Page (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.3.1.1 (Web)
  • 10.3.1.1 (Non-web document)
  • 11.3.1.1.1 (Open Functionality Software)
  • 11.3.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The language is programmatically determinable within the product.

3.1.2 Language of Parts (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.3.1.2 (Web)
  • 10.3.1.2 (Non-web document)
  • 11.3.1.2 (Open Functionality Software) – Does not apply
  • 11.3.1.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports (Not Applicable)

Software: Content is only presented in one language at a time.

Guideline 3.2 Predictable:

Make Web pages appear and operate in predictable ways. 

Criteria

Conformance Level

Remarks and Explanations

3.2.1 On Focus (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.3.2.1 (Web)
  • 10.3.2.1 (Non-web document)
  • 11.3.2.1 (Open Functionality Software)
  • 11.3.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Components do not initiate a change of context when focused.

3.2.2 On Input (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.3.2.2 (Web)
  • 10.3.2.2 (Non-web document)
  • 11.3.2.2 (Open Functionality Software)
  • 11.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Changes of context do not occur automatically on user input.

3.2.3 Consistent Navigation (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.3.2.3 (Web)
  • 10.3.2.3 (Non-web document) – Does not apply
  • 11.3.2.3 (Open Functionality Software) – Does not apply
  • 11.3.2.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports (Not Applicable) 

Software: This criterion does not apply to non-web software.

3.2.4 Consistent Identification (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.3.2.4 (Web)
  • 10.3.2.4 (Non-web document) – Does not apply
  • 11.3.2.4 (Open Functionality Software) – Does not apply
  • 11.3.2.4 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports (Not Applicable) 

Software: This criterion does not apply to non-web software. 

Guideline 3.3 Input Assistance:

Help users avoid and correct mistakes. 

Criteria

Conformance Level

Remarks and Explanations

3.3.1 Error Identification (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.3.3.1 (Web)
  • 10.3.3.1 (Non-web document)
  • 11.3.3.1.1 (Open Functionality Software)
  • 11.3.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: All input errors are identified and described to the users in text. 

3.3.2 Labels or Instructions (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.3.3.2 (Web)
  • 10.3.3.2 (Non-web document)
  • 11.3.3.2 (Open Functionality Software)
  • 11.3.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Labels are provided for input fields.

3.3.3 Error Suggestion (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.3.3.3 (Web)
  • 10.3.3.3 (Non-web document)
  • 11.3.3.3 (Open Functionality Software)
  • 11.3.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Where input errors are automatically detected, suggestions for correction are provided to the user.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.3.3.4 (Web)
  • 10.3.3.4 (Non-web document)
  • 11.3.3.4 (Open Functionality Software)
  • 11.3.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports (Not Applicable)

Software: The product does not process legal commitments or financial transactions and does not modify user-controllable data.

Guideline 4.1 Compatible:

Maximize compatibility with current and future user agents, including assistive technologies. 

Criteria

Conformance Level

Remarks and Explanations

4.1.1 Parsing (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.4.1.1 (Web)
  • 10.4.1.1 (Non-web document)
  • 11.4.1.1.1 (Open Functionality Software)
  • 11.4.1.1.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports (Not Applicable) 

Software: The product is not implemented using markup languages. 

4.1.2 Name, Role, Value (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.4.1.2 (Web)
  • 10.4.1.2 (Non-web document)
  • 11.4.1.2.1 (Open Functionality Software)
  • 11.4.1.2.2 (Closed Software) 
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Does Not Support

Software: User interface components in some product functions provide programmatic name, role, and/or state information. 

Exceptions include:

  • Button pressed state is not conveyed in “Shared PDF Content - Host View” screen.
  • Button does not have a role in “Files - Host View”, “Manage breakout session - Host View”, “Polls Section - Host View” screens.
  • Button disabled state is not conveyed in “Shared PDF Content - Host View” screen.
  • Button and menu item disabled state is not conveyed in “Manage breakout session - Host View” screen.
  • Selected state of the element is missing in “Shared PDF Content - Host View”, “Meeting Room Header” screens.
  • The element functions as if it has two roles in “Polls Section - Host View” screen.
  • Button does not have a role in “Shared PDF Content - Host View” screen.
  • Expand/collapse state of the element is missing. in “Shared PDF Content - Host View” screen.
  • Main room sub menu elements are missing required roles and attributes in “Manage breakout session - Host View” screen.
  • Button is missing both a role and a name in “Manage breakout session - Host View” screens

4.1.3 Status Messages (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.4.1.3 (Web)
  • 10.4.1.3 (Non-web document)
  • 11.4.1.3 (Open Functionality Software)
  • 11.4.1.3 (Closed Software) 
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Partially Supports

Software: When status messages do not receive focus, in most cases the product does provide the dynamic and automatic update to the assistive technology.

Exception includes:

  • Status message not automatically announced in “Manage breakout session - Host View” screen.

Table 2: Success Criteria, Level AAA

Notes: Not Applicable
 

Revised Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes:

Criteria

Conformance Level

Remarks and Explanations

302.1 Without Vision

Software: Partially Supports

Software: Most functions of the product are usable without vision.

Exceptions include:

  • As noted in 1.1.1 Non-text Content, text alternative is missing, text alternative does not present same information as image.
  • As noted in 1.3.1 Info and Relationships, form field is not labelled.
  • As noted in 1.3.2 Meaningful Sequence, Informative (static) content is not readable by a screen reader.
  • As noted in 2.1.1 Keyboard, some interactive elements like buttons and drag and drop functionalities are not operable by keyboard.
  • As noted in 2.4.6 Headings and Labels, programmatic label does not convey purpose of control and some of the buttons have same name but perform different actions.
  • As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.

302.2 With Limited Vision

Software: Partially Supports

Software: Most functions of the product are usable with limited vision. 

Exceptions include:

  • As noted in 1.1.1 Non-text Content, text alternative is missing, text alternative does not present same information as image.
  • As noted in 1.3.1 Info and Relationships, form field is not labelled.
  • As noted in 1.3.2 Meaningful Sequence, Informative (static) content is not readable by a screen reader.
  • As noted in 1.4.3 Contrast (Minimum), some text does not meet minimum contrast requirements.
  • As noted in 1.4.4 Resize Text, some part of the screen content is lost at 200% zoom of the page.
  • As noted in 2.1.1 Keyboard, some interactive elements like buttons are not operable by keyboard and some of the drag and drop functionalities are not keyboard accessible.
  • As noted in 2.4.6 Headings and Labels, programmatic label does not convey purpose of control and some of the buttons have same name but perform different actions.
  • As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.

302.3 Without Perception of Color

Software: Partially Supports

Software: Most functions of the product are usable without perception of color. Exceptions include:

  • As noted in 1.4.3 Contrast (Minimum), some text does not meet minimum contrast requirements.. 

302.4 Without Hearing

Software: Supports

Software: The product is functional for users without hearing.

302.5 With Limited Hearing

Software: Supports

Software: The product is functional for users without hearing.

302.6 Without Speech

Software: Supports (Not Applicable)

Software: The product does not require the use of speech.

302.7 With Limited Manipulation

Software: Partially Supports

Software: Users with limited manipulation who use speech recognition or switch control software can navigate to most of the controls. 

Exceptions include:

  • As noted in 2.1.1 Keyboard, some interactive elements like buttons and some drag and drop functionalities are not keyboard operable.
  • As noted in 2.4.6 Headings and Labels, programmatic label does not convey purpose of control and buttons have same name but perform different actions.
  • As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.

302.8 With Limited Reach and Strength

Software: Partially Supports

Software: Users with limited reach and strength can navigate to most of the controls. 

Exceptions include:

  • As noted in 2.1.1 Keyboard, some interactive elements like buttons are not operable by keyboard.
  • As noted in 2.4.6 Headings and Labels, programmatic label does not convey purpose of control.
  • As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.

302.9 With Limited Language, Cognitive, and Learning Abilities

Software: Partially Supports

Software: Most functions of the product are usable with limited language, cognitive, and learning abilities.

Exceptions include:

  • As noted in 1.3.2 Meaningful Sequence, Informative (static) content is not readable by a screen reader.
  • As noted in 2.4.6 Headings and Labels, programmatic label does not convey purpose of control.
  • As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.

Chapter 4: Hardware

Notes: Not Applicable
 

Chapter 5: Software

Notes:

Criteria

Conformance Level

Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.0 AA

The requirements of Chapter 5 shall apply to software where required by 508 Chapter 2 (Scoping Requirements), 255 Chapter 2 (Scoping Requirements), and where otherwise referenced in any other chapter of the Revised 508 Standards or Revised 255 Guidelines.

EXCEPTION: Where Web applications do not have access to platform accessibility services and do not include components that have access to platform accessibility services, they shall not be required to conform to 502 or 503 provided that they conform to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0.

See WCAG 2.x section

See information in WCAG 2.x section

502 Interoperability with Assistive Technology

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502.2.1 User Control of Accessibility Features

Platform software shall provide user control over platform features that are defined in the platform documentation as accessibility features.

Not Applicable

The product is not platform software.

502.2.2 No Disruption of Accessibility Features

Software shall not disrupt platform features that are defined in the platform documentation as accessibility features.

Supports

The product does not disrupt platform accessibility features.

502.3 Accessibility Services

Platform software and software tools that are provided by the platform developer shall provide a documented set of accessibility services that support applications running on the platform to interoperate with assistive technology and shall conform to 502.3. Applications that are also platforms shall expose the underlying platform accessibility services or implement other documented accessibility services.

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502.3.1 Object Information

The object role, state(s), properties, boundary, name, and description shall be programmatically determinable.

Does Not Support

As noted in 1.3.1 Info and Relationships and 4.1.2 Name, Role, Value, 2.4.6 Headings and labels most objects in the product do not expose name, role, or state and descriptive labels information to assistive technology.

502.3.2 Modification of Object Information

States and properties that can be set by the user shall be capable of being set programmatically, including through assistive technology.

Does Not Support

The product allows assistive technology to modify states and properties of some controls and inputs. Exceptions are noted in 4.1.2 Name, Role, Value.

502.3.3 Row, Column, and Headers

If an object is in a data table, the occupied rows and columns, and any headers associated with those rows or columns, shall be programmatically determinable.

Supports (Not Applicable)

The product does not use data tables.

502.3.4 Values

Any current value(s), and any set or range of allowable values associated with an object, shall be programmatically determinable.

Supports 

The product exposes the values of input controls to assistive technology.

502.3.5 Modification of Values

Values that can be set by the user shall be capable of being set programmatically, including through assistive technology.

Supports

The product allows assistive technology to modify the values of input controls.

502.3.6 Label Relationships

Any relationship that a component has as a label for another component, or of being labeled by another component, shall be programmatically determinable.

Partially Supports

The product UI exposes most label relationships to assistive technologies. Exceptions are noted in 1.3.1 Info and Relationships.

502.3.7 Hierarchical Relationships

Any hierarchical (parent-child) relationship that a component has as a container for, or being contained by, another component shall be programmatically determinable.

Does Not Support

The product does not expose hierarchical relationships to assistive technology, as noted in 4.1.2 Name, Role, Value.

502.3.8 Text

The content of text objects, text attributes, and the boundary of text rendered to the screen, shall be programmatically determinable.

Partially Supports

Most of the product’s text objects, text attributes, and on-screen text boundaries are exposed to assistive technology. Exceptions are noted in 1.3.2 Meaningful Sequence.

502.3.9 Modification of Text

Text that can be set by the user shall be capable of being set programmatically, including through assistive technology.

Supports

The product allows users to modify text content.

502.3.10 List of Actions

A list of all actions that can be executed on an object shall be programmatically determinable.

Does Not Support

Most controls in the product do not expose programmatic role information and actions which can be taken on objects to assistive technology as noted in 4.1.2 Name, Role, Value.

502.3.11 Actions on Objects

Applications shall allow assistive technology to programmatically execute available actions on objects.

Partially Supports

The product allows assistive technology to perform most actions on objects. Exceptions are noted in 2.1.1 Keyboard.

502.3.12 Focus Cursor

Applications shall expose information and mechanisms necessary to track focus, text insertion point, and selection attributes of user interface components.

Supports

The product exposes focus, text insertion point, and text selection to assistive technology.

502.3.13 Modification of Focus Cursor

Focus, text insertion point, and selection attributes that can be set by the user shall be capable of being set programmatically, including through the use of assistive technology.

Supports

The product allows assistive technology to move focus and modify text selection ranges.

502.3.14 Event Notification

Notification of events relevant to user interactions, including but not limited to, changes in the component’s state(s), value, name, description, or boundary, shall be available to assistive technology.

Does Not Support

The product does not notify assistive technology of most user interaction events as noted in 4.1.2 Name, Role, Value.

502.4 Platform Accessibility Features

Platforms and platform software shall conform to the requirements in ANSI/HFES 200.2, Human Factors Engineering of Software User Interfaces — Part 2: Accessibility (2008) listed below:

A.  Section 9.3.3 Enable sequential entry of multiple (chorded) keystrokes;

B.  Section 9.3.4 Provide adjustment of delay before key acceptance;

C.  Section 9.3.5 Provide adjustment of same-key double-strike acceptance;

D.  Section 10.6.7 Allow users to choose visual alternative for audio output;

E.  Section 10.6.8 Synchronize audio equivalents for visual events;

F.   Section 10.6.9 Provide speech output services; and

G .  Section 10.7.1 Display any captions provided.

Not Applicable

The product is not platform software

503 Applications

503.1 General

Applications shall conform to 503.

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503.2 User Preferences

Applications shall permit user preferences from platform settings for color, contrast, font type, font size, and focus cursor.

EXCEPTION: Applications that are designed to be isolated from their underlying platform software, including Web applications, shall not be required to conform to 503.2.

Partially Supports

The product adapts to platform settings. However, as noted in 1.4.4 Resize Text, when text is resized, some content is lost.

503.3 Alternative User Interfaces

Where an application provides an alternative user interface that functions as assistive technology, the application shall use platform and other industry standard accessibility services.

Not Applicable

The product does not provide an alternative user interface that functions as assistive technology. 

503.4 User Controls for Captions and Audio Description

Where ICT displays video with synchronized audio, ICT shall provide user controls for closed captions and audio descriptions conforming to 503.4.

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503.4.1 Caption Controls

Where user controls are provided for volume adjustment, ICT shall provide user controls for the selection of captions at the same menu level as the user controls for volume or program selection.

Partially Supports

The product provides user controls for captions for prerecorded meeting but not for shared media.

503.4.2 Audio Description Controls

Where user controls are provided for program selection, ICT shall provide user controls for the selection of audio descriptions at the same menu level as the user controls for volume or program selection.

Partially Supports

The product provides user controls for audio description for prerecorded meeting but not for shared media.

504 Authoring Tools

504.1 General

Where an application is an authoring tool, the application shall conform to 504 to the extent that information required for accessibility is supported by the destination format.

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504.2 Content Creation or Editing

(if not authoring tool, enter “not applicable”)

Authoring tools shall provide a mode of operation to create or edit content that conforms to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0 for all supported features and, as applicable, to file formats supported by the authoring tool. Authoring tools shall permit authors the option of overriding information required for accessibility.

EXCEPTION: Authoring tools shall not be required to conform to 504.2 when used to directly edit plain text source code.

Not Applicable 

The product is not an authoring tool.

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

Authoring tools shall, when converting content from one format to another or saving content in multiple formats, preserve the information required for accessibility to the extent that the information is supported by the destination format.

Not Applicable

The product does not convert content.

504.2.2 PDF Export

Authoring tools capable of exporting PDF files that conform to ISO 32000-1:2008 (PDF 1.7) shall also be capable of exporting PDF files that conform to ANSI/AIIM/ISO 14289-1:2016 (PDF/UA-1).

Not Applicable

The product does not export PDF files.

504.3 Prompts

Authoring tools shall provide a mode of operation that prompts authors to create content that conforms to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0 for supported features and, as applicable, to file formats supported by the authoring tool.

Not Applicable

The product is not an authoring tool.

504.4 Templates

Where templates are provided, templates allowing content creation that conforms to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0 shall be provided for a range of template uses for supported features and, as applicable, to file formats supported by the authoring tool.

Not Applicable

The product is not an authoring tool.

Chapter 6: Support Documentation and Services

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center.

EN 301 549 Report

Notes: 

Chapter 4: Functional Performance Statements (FPS)

Notes:

Criteria

Conformance Level

Remarks and Explanations

4.2.1 Usage without vision

Software: Partially Supports

Software: Most functions of the product are usable without vision.

Exceptions include:

  • As noted in 1.1.1 Non-text Content, text alternative is missing, text alternative does not present same information as image.
  • As noted in 1.3.1 Info and Relationships, form field is not labelled.
  • As noted in 1.3.2 Meaningful Sequence, Informative (static) content is not readable by a screen reader.
  • As noted in 1.4.11 Non-text Contrast, icons do not meet the minimum contrast requirements.
  • As noted in 2.1.1 Keyboard, some interactive elements like buttons are not operable by keyboard.
  • As noted in 2.4.6 Headings and Labels, programmatic label does not convey purpose of control.
  • As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.
  • As noted in 4.1.3 Status Messages, the status message is not automatically announced by the screen reader.

4.2.2 Usage with limited vision

Software: Partially Supports

Software: Most functions of the product are usable with limited vision.

Exceptions include:

  • As noted in 1.1.1 Non-text Content, text alternative is missing, text alternative does not present same information as image.
  • As noted in 1.3.1 Info and Relationships, form field is not labelled.
  • As noted in 1.3.2 Meaningful Sequence, Informative (static) content is not readable by a screen reader.
  • As noted in 1.4.3 Contrast (Minimum), some text does not meet minimum contrast requirements.
  • As noted in 1.4.4 Resize Text, some content is lost at 200% zoom of the page.
  • As noted in 1.4.11 Non-text Contrast, icons do not meet the minimum contrast requirements.
  • As noted in 2.1.1 Keyboard, some interactive elements like buttons are not operable by keyboard.
  • As noted in 2.4.6 Headings and Labels, programmatic label does not convey purpose of control.
  • As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.
  • As noted in 4.1.3 Status Messages, the status message is not automatically announced by the screen reader.

 

 

 

4.2.3 Usage without perception of color

Software: Partially Supports

Software: Most functions of the product are usable without perception of color.

Exceptions include:

  • As noted in 1.4.3 Contrast (Minimum), some text does not meet minimum contrast requirements.
  • As noted in 1.4.11 Non-text Contrast, icons do not meet the minimum contrast requirements.

4.2.4 Usage without hearing

Software: Partially Supports

Software: The product is functional for users without hearing.

4.2.5 Usage with limited hearing

Software: Supports

Software: The product is functional for users without hearing.

4.2.6 Usage with no or limited vocal capability

Software: Supports (Not Applicable)

Software: The product does not require the use of speech.

4.2.7 Usage with limited manipulation or strength

Software: Partially Supports

Software: Users with limited manipulation or strength who use speech recognition or switch control software will have difficulty navigating to controls.

Examples include:

  • As noted in 2.1.1 Keyboard, some interactive elements like buttons are not operable by keyboard.
  • As noted in 2.4.6 Headings and Labels, programmatic label does not convey purpose of control.
  • As noted in  4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.

4.2.8 Usage with limited reach

Software: Partially Supports

Software: Users with limited reach will have difficulty navigating to controls.

Exceptions include:

  • As noted in 2.1.1 Keyboard, some interactive elements like buttons are not operable by keyboard.
  • As noted in 2.4.6 Headings and Labels, programmatic label does not convey purpose of control.
  • As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.

4.2.9 Minimize photosensitive seizure triggers

Software: Supports (Not Applicable)

Software: The product does not contain flashing content or media.

4.2.10 Usage with limited cognition, language or learning

Software: Partially Supports

Software: The product is functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology. The product provides labeling for most controls.

Exceptions include:

  • As noted in 1.3.2 Meaningful Sequence, Informative (static) content is not readable by a screen reader.
  • As noted in 2.4.6 Headings and Labels, programmatic label does not convey purpose of control.
  • As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.
  • As noted in 4.1.3 Status Messages, the status message is not automatically announced by the screen reader.

4.2.11 Privacy

Software: Supports (Not Applicable)

Software: The product does not provide any privacy features.

Chapter 5: Generic Requirements

Notes:

Criteria

Conformance Level

Remarks and Explanations

5.1 Closed functionality

5.1.2 General

5.1.2.1 Closed functionality

See 5.2 through 13

See information in 5.2 through 13

5.1.2.2 Assistive technology

See 5.1.3 through 5.1.6

See information in 5.1.3 through 5.1.6

5.1.3 Non-visual access

5.1.3.1 Audio output of visual information

Not Applicable

The product does not have closed functionality.

5.1.3.2 Auditory output delivery including speech

Not Applicable

The product does not have closed functionality.

5.1.3.3 Auditory output correlation

Not Applicable

The product does not have closed functionality.

5.1.3.4 Speech output user control

Not Applicable

The product does not have closed functionality.

5.1.3.5 Speech output automatic interruption

Not Applicable

The product does not have closed functionality.

5.1.3.6 Speech output for non-text content

Not Applicable

The product does not have closed functionality.

5.1.3.7 Speech output for video information

Not Applicable

The product does not have closed functionality.

5.1.3.8 Masked entry

Not Applicable

The product does not have closed functionality.

5.1.3.9 Private access to personal data

Not Applicable

The product does not have closed functionality.

5.1.3.10 Non-interfering audio output

Not Applicable

The product does not have closed functionality.

5.1.3.11 Private listening volume

Not Applicable

The product does not have closed functionality.

5.1.3.12 Speaker volume

Not Applicable

The product does not have closed functionality.

5.1.3.13 Volume reset

Not Applicable

The product does not have closed functionality.

5.1.3.14 Spoken languages

Not Applicable

The product does not have closed functionality.

5.1.3.15 Non-visual error identification

Not Applicable

The product does not have closed functionality.

5.1.3.16 Receipts, tickets, and transactional outputs

Not Applicable

The product does not have closed functionality.

5.1.4 Functionality closed to text enlargement

Not Applicable

The product does not have closed functionality.

5.1.5 Visual output for auditory information

Not Applicable

The product does not have closed functionality.

5.1.6 Operation without keyboard interface

5.1.6.1 Closed functionality

See 5.1.3.1 through 5.1.3.16

See information in 5.1.3.1 through 5.1.3.16

5.1.6.2 Input focus

Not Applicable

The product does not have closed functionality.

5.2 Activation of accessibility features

Not Applicable

The product does not have accessibility features requiring activation.

5.3 Biometrics

Not Applicable

Biometrics is not included in the product.

5.4 Preservation of accessibility information during conversion

Not Applicable

The product does not convert content.

5.5 Operable parts

5.5.1 Means of operation

Not Applicable

The product has only non-mechanical operable parts, such as on-screen buttons, which do not require grasping, pinching, or twisting of the wrist to operate.

5.5.2 Operable parts discernibility

Partially Supports

The product has only non-mechanical operable parts, such as on-screen buttons. As noted in 4.1.2 Name, Role, Value, most operable elements provide an accessible name.

5.6 Locking or toggle controls

5.6.1 Tactile or auditory status

Not Applicable

Tactile or auditory status is not included in the product.

5.6.2 Visual status

Supports

Visual status of controls is discernible in the product.

5.7 Key repeat

Not Applicable

Key repeat functionality is not found in the product.

5.8 Double-strike key acceptance

Not Applicable

Double -strike key acceptance is not found in the product.

5.9 Simultaneous user actions

Not Applicable

The product does not require simultaneous user actions to achieve any functionality.

Chapter 6: ICT with Two-Way Voice Communication

Notes: 

Chapter 7: ICT with Video Capabilities

Notes: 

Criteria

Conformance Level

Remarks and Explanations

7.1 Caption processing technology

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7.1.1 Captioning playback

Where ICT displays video with synchronized audio, it shall have a mode of operation to display the available captions. Where closed captions are provided as part of the content, the ICT shall allow the user to choose to display the captions.

Note: Captions may contain information about timing, colour and positioning. This caption data is important for caption users. Timing is used for caption synchronization. Colour can be used for speaker identification. Position can be used to avoid obscuring important information.

Supports

The product allows users to enter closed captions for live meetings, and the shared videos can display captions.

7.1.2 Captioning synchronization

Where ICT displays captions, the mechanism to display captions shall preserve synchronization between the audio and the corresponding captions.

Supports

When the product displays captions, synchronization is preserved between the captions and the corresponding audio.

7.1.3 Preservation of captioning

Where ICT transmits, converts or records video with synchronized audio, it shall preserve caption data such that it can be displayed in a manner consistent with clauses 7.1.1 and 7.1.2.

Additional presentational aspects of the text such as screen position, text colours, text style and text fonts may convey meaning, based on regional conventions. Altering these presentational aspects could change the meaning and should be avoided wherever possible.

Supports

The product preserves captions in transmission and conversion, such as live captions in a meeting and captions in an exported recording. 

7.1.4 Captions characteristics

Where ICT displays captions, it shall provide a way for the user to adapt the displayed characteristics of captions to their individual requirements, except where the captions are displayed as unmodifiable characters.

       Note 1: Defining the background and foreground colour of subtitles, font type, size opacity of the background box of subtitles, and the contour or border of the fonts can contribute to meeting this requirement.

      Note 2: Subtitles that are bitmap images are examples of unmodifiable characters.

Supports

The product supports adapting the displayed characteristics of captions.

7.1.5 Spoken subtitles

Where ICT displays video with synchronized audio, it shall have a mode of operation to provide a spoken output of the available captions, except where the content of the displayed captions is not programmatically determinable.

      NOTE 1: Being able to manage speech output range for spoken subtitles independently from general ICT speech is preferable for most users. That is possible when the audio file with spoken subtitle is delivered in a separate audio track and mixed in the end users device.

      NOTE 2: Presenting the separate audio track with spoken subtitles in synchronization with the displayed subtitles/captions improves understandability of the subtitles.

      NOTE 3: Providing subtitles/captions as separate text-streams, facilitates converting the respective texts into audio.

      NOTE 4: Subtitles that are bitmap images are examples where the content of the displayed captions will not be programmatically determinable.

Not Applicable

The product does not support spoken subtitles.

7.2.1 Audio description playback

Where ICT displays video with synchronized audio, it shall provide a mechanism to select and play available audio description to the default audio channel.

Where video technologies do not have explicit and separate mechanisms for audio description, an ICT is deemed to satisfy this requirement if the ICT enables the user to select and play several audio tracks.

Note 1: In such cases, the video content can include the audio description as one of the available audio tracks.

Note 2: Audio descriptions in digital media sometimes include information to allow descriptions that are longer than the gaps between dialogue. Support in digital media players for this "extended audio description" feature is useful, especially for digital media that is viewed personally.

Supports

The product provides audio tracks option for users to select and play audio description tracks.

7.2.2 Audio description synchronization

Where ICT has a mechanism to play audio description, it shall preserve the synchronization between the audio/visual content and the corresponding audio description.

Supports

Audio description can be provided in a manner that is synchronized with the video content.

7.2.3 Preservation of audio description

Where ICT transmits, converts, or records video with synchronized audio, it shall preserve audio description data such that it can be played in a manner consistent with clauses 7.2.1 and 7.2.2.

Supports

The product preserves available audio description data.

7.3 User controls for captions and audio description

Where ICT primarily displays materials containing video with associated audio content, user controls to activate subtitling and audio description shall be provided to the user at the same level of interaction (i.e. the number of steps to complete the task) as the primary media controls.

Note 1: Primary media controls are the set of controls that the user most commonly uses to control media.

Note 2: Products that have a general hardware volume control, such as a telephone, or a laptop which can be configured to display video through software but which is not its primary purpose, would not need dedicated hardware controls for captions and descriptions; however software controls, or hardware controls mapped through software, would need to be at the same level of interaction.

Note 3: It is best practice for ICT to include additional controls enabling the user to select whether captions and audio description are turned on or off by default.

Partially Supports

The product provides user controls for captions and audio descriptions for prerecorded meeting but not for shared video.

Chapter 8: Hardware

Notes: Not Applicable

Chapter 9: Web (see WCAG 2.1 section)

Notes:

Chapter 10: Non-web Documents

Notes: Not Applicable

Chapter 11: Software

Notes: 

Criteria

Conformance Level

Remarks and Explanations

11.0 General (informative)

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11.1.1.1 through 11.4.1.3

See WCAG 2.x section

See information in WCAG 2.x section

11.5 Interoperability with assistive technology

Heading cell – no response required

Heading cell – no response required

11.5.1 Closed functionality

Where the closed functionality of software conforms to clause 5.1 (Closed functionality) it shall not be required to conform with clause 11.5.2 to clause 11.5.2.17.

Heading cell – no response required

Heading cell – no response required

11.5.2 Accessibility services

Heading cell – no response required

Heading cell – no response required

11.5.2.1 Platform accessibility service support for software that provides a user interface

Platform software shall provide a set of documented platform services that enable software that provides a user interface running on the platform software to interoperate with assistive technology.

Platform software should support requirements 11.5.2.5 to 11.5.2.17 except that, where a user interface concept that corresponds to one of the clauses 11.5.2.5 to 11.5.2.17 is not supported within the software environment, these requirements are not applicable. For example, selection attributes from 11.5.2.14 (Modification of focus and selection attributes) may not exist in environments that do not allow selection, which is most commonly associated with copy and paste.

See 11.5.2.5 through 11.5.2.17

See information in 11.5.2.5 through 11.5.2.17

11.5.2.2 Platform accessibility service support for assistive technologies

See 11.5.2.5 through 11.5.2.17

See information in 11.5.2.5 through 11.5.2.17

11.5.2.3 Use of accessibility services

Where the software provides a user interface it shall use the applicable documented platform accessibility services. If the documented platform accessibility services do not allow the software to meet the applicable requirements of clauses 11.5.2.5 to 11.5.2.17, then software that provides a user interface shall use other documented services to interoperate with assistive technology.

Note: The term "documented platform accessibility services" refers to the set of services provided by the platform according to clauses 11.5.2.1 and 11.5.2.2.

It is best practice to develop software using toolkits that automatically implement the underlying platform accessibility services.

Not Applicable

The product is not platform software.

11.5.2.4 Assistive technology

Where the ICT is assistive technology it shall use the documented platform accessibility services.

Note 1: The term "documented platform accessibility services" refers to the set of services provided by the platform according to clauses 11.5.2.1 and 11.5.2.2.

Note 2: Assistive technology can also use other documented accessibility services.

Not Applicable

This product is not assistive technology.

11.5.2.5 Object information

Where the software provides a user interface it shall, by using the services as described in clause 11.5.2.3, make the user interface elements' role, state(s), boundary, name, and description programmatically determinable by assistive technologies.

Does Not Support

As noted in 1.3.1 Info and Relationships and 4.1.2 Name, Role, Value, 2.4.6 Headings and labels most objects in the product do not expose name, role, or state and descriptive labels information to assistive technology.

11.5.2.6 Row, column, and headers

Where the software provides a user interface it shall, by using the services as described in clause 11.5.2.3, make the row and column of each cell in a data table, including headers of the row and column if present, programmatically determinable by assistive technologies.

Not Applicable

The product does not use data tables. 

11.5.2.7 Values

Where the software provides a user interface, it shall, by using the services as described in clause 11.5.2.3, make the current value of a user interface element and any minimum or maximum values of the range, if the user interface element conveys information about a range of values, programmatically determinable by assistive technologies.

Supports

The product exposes the values of input controls to assistive technology.

11.5.2.8 Label relationships

Where the software provides a user interface it shall expose the relationship that a user interface element has as a label for another element, or of being labelled by another element, using the services as described in clause 11.5.2.3, so that this information is programmatically determinable by assistive technologies.

Partially Supports

The product UI exposes most label relationships to assistive technologies. Exceptions are noted in 1.3.1 Info and Relationships.

11.5.2.9 Parent-child relationships

Where the software provides a user interface it shall, by using the services as described in clause 11.5.2.3, make the relationship between a user interface element and any parent or children elements programmatically determinable by assistive technologies.

Does Not Support

The product does not expose hierarchical relationships to assistive technology, as noted in 4.1.2 Name, Role, Value.

11.5.2.10 Text

Where the software provides a user interface it shall, by using the services as described in clause 11.5.2.3, make the text contents, text attributes, and the boundary of text rendered to the screen programmatically determinable by assistive technologies.

Partially Supports

Most of the product’s text objects, text attributes, and on-screen text boundaries are exposed to assistive technology. Exceptions are noted in 1.3.2 Meaningful Sequence.

11.5.2.11 List of available actions

Where the software provides a user interface it shall, by using the services as described in clause 11.5.2.3, make a list of available actions that can be executed on a user interface element, programmatically determinable by assistive technologies.

Does Not Support

Most controls in the product do not expose programmatic role information and actions which can be taken on objects to assistive technology as noted in 4.1.2 Name, Role, Value.

11.5.2.12 Execution of available actions

Where permitted by security requirements, software that provides a user interface shall, by using the services as described in clause 11.5.2.3, allow the programmatic execution of the actions exposed according to clause 11.5.2.11 by assistive technologies.

Note 1: In some cases, the security requirements imposed on a software product may forbid external software from interfering with the ICT product. Examples of systems under strict security requirements are systems dealing with intelligence activities, cryptologic activities related to national security, command and control of military forces.

Note 2: Assistive technologies may be required to maintain the same level of security as the standard input mechanisms supported by the platform.

Partially Supports

As noted in 2.1.1 Keyboard, the product does not allow assistive technology to perform most actions on objects.

11.5.2.13 Tracking of focus and selection attributes

Where software provides a user interface it shall, by using the services as described in clause 11.5.2.3, make information and mechanisms necessary to track focus, text insertion point, and selection attributes of user interface elements programmatically determinable by assistive technologies.

Supports

The product exposes focus, text insertion point, and text selection to assistive technology.

11.5.2.14 Modification of focus and selection attributes

Where permitted by security requirements, software that provides a user interface shall, by using the services as described in clause 11.5.2.3, allow assistive technologies to programmatically modify focus, text insertion point, and selection attributes of user interface elements where the user can modify these items.

Note 1: In some cases, the security requirements imposed on a software product may forbid external software from interfering with the ICT product and so this requirement would not apply. Examples of systems under strict security requirements are systems dealing with intelligence activities, cryptologic activities related to national security, command and control of military forces.

Note 2: Assistive technologies may be required to maintain the same level of security as the standard input mechanisms supported by the platform.

Supports

The product allows assistive technology to move focus and modify text selection ranges.

11.5.2.15 Change notification

Where software provides a user interface it shall, by using the services as described in clause 11.5.2.3, notify assistive technologies about changes in those programmatically determinable attributes of user interface elements that are referenced in requirements 11.5.2.5 to 11.5.2.11 and 11.5.2.13.

Does Not Support

The product does not notify assistive technology of most user interaction events as noted in 4.1.2 Name, Role, Value and in 4.1.3 Status Messages.

11.5.2.16 Modifications of states and properties

Where permitted by security requirements, software that provides a user interface shall, by using the services as described in clause 11.5.2.3, allow assistive technologies to programmatically modify states and properties of user interface elements, where the user can modify these items.

Note 1: In some cases, the security requirements imposed on a software product may forbid external software from interfering with the ICT product and so this requirement would not apply. Examples of systems under strict security requirements are systems dealing with intelligence activities, cryptologic activities related to national security, command and control of military forces.

Note 2: Assistive technologies may be required to maintain the same level of security as the standard input mechanisms supported by the platform.

Partially Supports

The product allows assistive technology to modify states and properties of some controls and inputs. Exceptions are noted in 2.1.1 Keyboard.

11.5.2.17 Modifications of values and text

Where permitted by security requirements, software that provides a user interface shall, by using the services as described in clause 11.5.2.3, allow assistive technologies to modify values and text of user interface elements using the input methods of the platform, where a user can modify these items without the use of assistive technology.

Note 1: In some cases the security requirements imposed on a software product may forbid external software from interfering with the ICT product and so this requirement would not apply. Examples of systems under strict security requirements are systems dealing with intelligence activities, cryptologic activities related to national security, command and control of military forces.

Note 2: Assistive technologies may be required to maintain the same level of security as the standard input mechanisms supported by the platform.

Supports

The product allows assistive technology to modify the text and values of input controls.

11.6 Documented accessibility usage

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Heading cell – no response required

11.6.1 User control of accessibility features

Where software is a platform it shall provide sufficient modes of operation for user control over those platform accessibility features documented as intended for users.

Not Applicable

The product is not platform software.

11.6.2 No disruption of accessibility features

Where software provides a user interface it shall not disrupt those documented accessibility features that are defined in platform documentation except when requested to do so by the user during the operation of the software.

Supports

The product does not disrupt platform accessibility features.

11.7 User preferences

Where software provides a user interface it shall provide sufficient modes of operation that use user preferences for platform settings for color, contrast, font type, font size, and focus cursor except for software that is designed to be isolated from its underlying platforms.

Partially Supports

The product adapts to platform settings. However, as noted in 1.4.4 Resize Text, when text is resized, some content and functionality is lost.

11.8 Authoring tools

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Heading cell – no response required

11.8.1 Content technology

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Heading cell – no response required

11.8.2 Accessible content creation

(if not authoring tool, enter “not applicable”)

Authoring tools shall enable and guide the production of content that conforms to clauses 9 (Web content) or 10 (Non-Web content) as applicable.

Note: Authoring tools may rely on additional tools where conformance with specific requirements is not achievable by a single tool. For example, a video editing tool may enable the creation of video files for distribution via broadcast television and the web, but authoring of caption files for multiple formats may be provided by a different tool.

See WCAG 2.x section
(If not authoring tool, enter “Not Applicable”)

See information in WCAG 2.x section

11.8.3 Preservation of accessibility information in transformations

If the authoring tool provides restructuring transformations or re-coding transformations, then accessibility information shall be preserved in the output if equivalent mechanisms exist in the content technology of the output.

Note 1: Restructuring transformations are transformations in which the content technology stays the same, but the structural features of the content are changed (e.g. linearizing tables, splitting a document into pages).

Note 2: Re-coding transformations are transformations in which the technology used to encode the content is changed.

Not Applicable

This product is not an authoring tool.

11.8.4 Repair assistance

If the accessibility checking functionality of an authoring tool can detect that content does not meet a requirement of clauses 9 (Web) or 10 (Non-web documents) as applicable, then the authoring tool shall provide repair suggestion(s).

Not Applicable

This product is not an authoring tool.

11.8.5 Templates

When an authoring tool provides templates, at least one template that supports the creation of content that conforms to the requirements of clauses 9 (Web) or 10 (Non-web documents) as applicable shall be available and identified as such.

Not Applicable

This product is not an authoring tool.

Chapter 12: Documentation and Support Services

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center.

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: Not Applicable