Adobe Accessibility Conformance Report
(Based on VPAT® Version 2.4)
Product Information
Name of Product/Version: Creative Cloud Application 5.7.1.1 for Windows
Report Date: Jun 2022
Product Description: The Creative Cloud Desktop application 5.7.1.1 enables users to install, update and launch applications, manage Adobe fonts and search for assets and content. Users can also manage their Creative Cloud libraries and. Cloud documents and they can access learn content on Discover tab or access Plugins, Stock free collections on Marketplace.
Contact information: access@adobe.com
Notes: The information contained in this report applies to the product itself. Information about product help and support documentation is located at: http://www.adobe.com/accessibility/compliance.html.
Evaluation Methods Used: Testing Adobe Creative Cloud Application involved extensive use of leading assistive technology, such as screen readers, screen magnifiers, and speech recognition software, as well exclusive use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.
Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standard/guidelines:
Standard/Guideline |
Included in Report |
---|---|
Level A: Yes |
|
Level A: Yes |
|
Yes |
|
Yes |
Terms
The terms used in the Conformance Level information are defined as follows:
- Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
- Partially Supports: Some functionality of the product does not meet the criterion.
- Does Not Support: The majority of product functionality does not meet the criterion.
- Not Applicable: The criterion is not relevant to the product.
- Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.
WCAG 2.x Report
All WCAG sections also document conformance with:
- EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
- Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.
Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.
Guideline 1.1 Text Alternatives:
Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.1.1 Non-text Content (Level A)
Revised Section 508
|
Software: Supports |
Software: The product provides text alternatives for images, such as providing alternative text for linked images. |
Guideline 1.2 Time-based Media:
Provide alternatives for time-based media.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Revised Section 508
|
Software: Supports |
Software: The product does not contain prerecorded audio-only or video-only media. |
1.2.2 Captions (Prerecorded) (Level A)
Revised Section 508
|
Software: Does Not Support |
Software: Captions are not provided in videos. For example, no captions are provided in the videos on the Discover tab. |
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Revised Section 508
|
Software: Does Not Support |
Software: The product does not provide audio description or a transcript for video. For example, no audio descriptions or media alternatives are provided for the videos on the Discover tab. |
1.2.4 Captions (Live) (Level AA)
Revised Section 508
|
Software: Supports |
Software: The product does not contain live synchronized media. |
1.2.5 Audio Description (Prerecorded) (Level AA)
Revised Section 508
|
Software: Does Not Support |
Software: The product does not provide audio description for video. For example, no audio descriptions are provided for the videos on the Discover tab. |
Guideline 1.3 Adaptable:
Create content that can be presented in different ways (for example simpler layout) without losing information or structure.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.3.1 Info and Relationships (Level A)
Revised Section 508
|
Software: Partially Supports |
Software: Most visual structure and relationship information, such as most section headings, is provided through element semantics. Exceptions include:
|
1.3.2 Meaningful Sequence (Level A)
Revised Section 508
|
Software: Supports |
Software: The product presents content in a meaningful sequence. |
1.3.3 Sensory Characteristics (Level A)
Revised Section 508
|
Software: Supports |
Software: Instructions do not rely solely on sensory characteristics. |
1.3.4 Orientation (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Software: Supports |
Software: Content does not restrict its view and operation to a single display orientation. |
1.3.5 Identify Input Purpose (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Software: Supports |
Software: The product’s technology does not have support for programmatic identification of input purpose. |
Guideline 1.4 Distinguishable:
Make it easier for users to see and hear content including separating foreground from background.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.4.1 Use of Color (Level A)
Revised Section 508
|
Software: Supports |
Software: The product does not convey information through color alone. |
1.4.2 Audio Control (Level A)
Revised Section 508
|
Software: Supports |
Software: The product does not contain audio that plays automatically. |
1.4.3 Contrast (Minimum) (Level AA)
Revised Section 508
|
Software: Partially Supports |
Software: Most text meets minimum contrast requirements. Exceptions include:
|
1.4.4 Resize text (Level AA)
Revised Section 508
|
Software: Does Not Support |
Software: The product does not provide its own text resizing function. When text is resized using operating system display scaling, content and functionality is lost in most product functions. Examples include:
|
1.4.5 Images of Text (Level AA)
Revised Section 508
|
Software: Supports |
Software: The product uses text instead of images of text. |
1.4.10 Reflow (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Software: Supports |
Software: At the required width of 320 CSS pixels, content is presented without loss of information or functionality, and without requiring scrolling in two dimensions. |
1.4.11 Non-text Contrast (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Software: Partially Supports |
Software: Most meaningful non-text content elements, such as most meaningful graphics and user interface components, have sufficient contrast. Exceptions include:
|
1.4.12 Text Spacing (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Software: Supports |
Software: The product is not implemented using markup languages. |
1.4.13 Content on Hover or Focus (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Software: Supports |
Software: When content is triggered by hover or focus, it becomes visible and then hidden in a manner which meets this criterion. |
Guideline 2.1 Keyboard Accessible:
Make all functionality available from a keyboard.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.1.1 Keyboard (Level A)
Revised Section 508
|
Software: Partially Supports |
Software: Most product functionality can be operated through a keyboard interface. Exceptions include:
|
2.1.2 No Keyboard Trap (Level A)
Revised Section 508
|
Software: Partially Supports |
Software: Exceptions include:
|
2.1.4 Character Key Shortcuts (Level A 2.1 only)
Revised Section 508 – Does not apply |
Software: Supports |
Software: The product does not provide character key shortcuts. |
Guideline 2.2 Enough Time:
Provide users enough time to read and use content.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.2.1 Timing Adjustable (Level A)
Revised Section 508
|
Software: Supports |
Software: The product does not include time limits. |
2.2.2 Pause, Stop, Hide (Level A)
Revised Section 508
|
Software: Partially Supports |
Software: Exceptions include:
|
Guideline 2.3 Seizures:
Do not design content in a way that is known to cause seizures.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.3.1 Three Flashes or Below Threshold (Level A)
Revised Section 508
|
Software: Supports |
Software: The product does not contain flashing content. |
Guideline 2.4 Navigable:
Provide ways to help users navigate, find content, and determine where they are.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.4.1 Bypass Blocks (Level A)
Revised Section 508
|
Software: Supports |
Software: This criterion does not apply to non-web software. |
2.4.2 Page Titled (Level A)
Revised Section 508
|
Software: Supports |
Software: The title of the software describes its purpose. |
2.4.3 Focus Order (Level A)
Revised Section 508
|
Software: Partially Supports |
Software: Most components receive focus in a meaningful order. Exceptions include:
|
2.4.4 Link Purpose (In Context) (Level A)
Revised Section 508
|
Software: Partially Supports |
Software: Exceptions include:
|
2.4.5 Multiple Ways (Level AA)
Revised Section 508
|
Software: Supports |
Software: This criterion does not apply to non-web software. |
2.4.6 Headings and Labels (Level AA)
Revised Section 508
|
Software: Partially Supports |
Software: Exceptions include:
|
2.4.7 Focus Visible (Level AA)
Revised Section 508
|
Software: Partially Supports |
Software: Most focusable elements have a visible keyboard focus indicator. Exceptions include:
|
Guideline 2.5 Input Modalities:
Make it easier for users to operate functionality through various inputs beyond keyboard.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
2.5.1 Pointer Gestures (Level A 2.1 only)
Revised Section 508 – Does not apply |
Software: Supports |
Software: The product does not rely on multipoint or path-based gestures. |
2.5.2 Pointer Cancellation (Level A 2.1 only)
Revised Section 508 – Does not apply |
Software: Supports |
Software: Product functions that use a single pointer are completed when the user releases the pointer and allow the user to cancel the pointer action before completing the pointer click. |
2.5.3 Label in Name (Level A 2.1 only)
Revised Section 508 – Does not apply |
Software: Partially Supports |
Software: In most product functions, accessible names of controls contain the text of their visible labels. Exceptions include:
|
2.5.4 Motion Actuation (Level A 2.1 only)
Revised Section 508 – Does not apply |
Software: Supports |
Software: The product does not have functionality operated by device motion or user motion. |
Guideline 3.1 Readable:
Make text content readable and understandable.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
3.1.1 Language of Page (Level A)
Revised Section 508
|
Software: Supports |
Software: The product relies on the features of the underlying operating system to set and indicate the language of the user interface. |
3.1.2 Language of Parts (Level AA)
Revised Section 508
|
Software: Supports |
Software: Changes of language for passages or phrases can be programmatically determined. |
Guideline 3.2 Predictable:
Make Web pages appear and operate in predictable ways.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
3.2.1 On Focus (Level A)
Revised Section 508
|
Software: Supports |
Software: Components do not initiate a change of context when focused. |
3.2.2 On Input (Level A)
Revised Section 508
|
Software: Supports |
Software: Changes of context do not occur automatically on user input. |
3.2.3 Consistent Navigation (Level AA)
Revised Section 508
|
Software: Supports |
Software: This criterion does not apply to non-web software. |
3.2.4 Consistent Identification (Level AA)
Revised Section 508
|
Software: Supports |
Software: This criterion does not apply to non-web software. |
Guideline 3.3 Input Assistance:
Help users avoid and correct mistakes.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
3.3.1 Error Identification (Level A)
Revised Section 508
|
Software: Supports |
Software: Where input errors are automatically detected, such as the error message on the Login screen, items in error are identified and error messages are provided as text. |
3.3.2 Labels or Instructions (Level A)
Revised Section 508
|
Software: Supports |
Software: Labels are provided for input fields. |
3.3.3 Error Suggestion (Level AA)
Revised Section 508
|
Software: Supports |
Software: Where input errors are automatically detected, such as in the login form, suggestions for correction are provided to the user. |
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Revised Section 508
|
Software: Supports |
Software: The product does not process legal commitments or financial transactions and does not modify user-controllable data. |
Guideline 4.1 Compatible:
Maximize compatibility with current and future user agents, including assistive technologies.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
4.1.1 Parsing (Level A)
Revised Section 508
|
Software: Supports |
Software: The product is not implemented using markup languages. |
4.1.2 Name, Role, Value (Level A)
Revised Section 508
|
Software: Does Not Support |
Software: User interface components in most product functions do not provide programmatic name, role, state, or value information. Examples include:
|
4.1.3 Status Messages (Level AA 2.1 only)
Revised Section 508 – Does not apply |
Software: Supports |
Software: This criterion does not apply to non-web software |
Revised Section 508 Report
Notes:
Chapter 3: Functional Performance Criteria (FPC)
Notes: This table documents instances of equivalent facilitation or instances of functions not addressed by technical requirements. Responses which cite technical requirements are informative only.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
302.1 Without Vision |
Software: Partially Supports |
Software: Most functions of the product are usable without vision. Exceptions include:
|
302.2 With Limited Vision |
Software: Partially Supports |
Software: Most functions of the product are usable with limited vision. Exceptions include:
|
302.3 Without Perception of Color |
Software: Supports |
Software: The product does not rely solely on color to communicate information. |
302.4 Without Hearing |
Software: Partially Supports |
Software: Some functions of the product are not usable without hearing. Examples include:
|
302.5 With Limited Hearing |
Software: Does Not Support |
Software: Some functions of the product are not usable with limited hearing. Examples include:
|
302.6 Without Speech |
Software: Supports |
Software: The product does not require the use of speech. |
302.7 With Limited Manipulation |
Software: Partially Supports |
Software: Most of the product is functional with limited manipulation. Exceptions include:
|
302.8 With Limited Reach and Strength |
Software: Supports |
Software: The product is functional with limited reach and strength. |
302.9 With Limited Language, Cognitive, and Learning Abilities |
Software: Supports |
Software: The product is functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform. |
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
501.1 Scope – Incorporation of WCAG 2.x AA |
See WCAG 2.x section |
See information in WCAG 2.x section. |
502.2.1 User Control of Accessibility Features |
Not Applicable |
The product is not platform software. |
502.2.2 No Disruption of Accessibility Features |
Supports |
The product does not disrupt platform accessibility features. |
502.3.1 Object Information |
Partially Supports |
Some objects in the product do not expose name, role, state, boundary, or description information to assistive technology. |
502.3.2 Modification of Object Information |
Supports |
The product allows assistive technology to modify states and properties of controls. |
502.3.3 Row, Column, and Headers |
Supports |
The product does not use data tables. |
502.3.4 Values |
Supports |
The product exposes the values of input controls to assistive technology. |
502.3.5 Modification of Values |
Supports |
The product allows assistive technology to modify the values of input controls. |
502.3.6 Label Relationships |
Partially Supports |
The product does not expose some label relationships to assistive technology. |
502.3.7 Hierarchical Relationships |
Partially Supports |
The product does not expose some hierarchical parent-child relationships to assistive technology. |
502.3.8 Text |
Partially Supports |
The product exposes most text content and text values to assistive technology. |
502.3.9 Modification of Text |
Supports |
The product allows assistive technology to modify the values and text of input controls. |
502.3.10 List of Actions |
Partially Supports |
Most controls in the product expose programmatic role information, which conveys available actions to assistive technology. Exceptions include:
|
502.3.11 Actions on Objects |
Partially Supports |
The product allows assistive technology to perform most actions on objects. Exceptions include:
|
502.3.12 Focus Cursor |
Partially Supports |
Some controls do not expose programmatic focus information to assistive technology. |
502.3.13 Modification of Focus Cursor |
Supports |
Where components receive focus, the product allows assistive technology to move focus and modify selection attributes. |
502.3.14 Event Notification |
Supports |
The product notifies assistive technology about attribute changes in user interface elements. |
502.4 Platform Accessibility Features |
Not Applicable |
The product is not platform software. |
503.2 User Preferences |
Supports |
The product adapts to platform settings for contrast and font size. |
503.3 Alternative User Interfaces |
Not Applicable |
The product does not provide an alternative user interface that functions as assistive technology. |
503.4.1 Caption Controls |
Does Not Support |
The product does not provide user controls for captions. |
503.4.2 Audio Description Controls |
Does Not Support |
The product does not provide user controls for audio descriptions. |
504 Authoring Tools |
Not Appliable |
This product is not an authoring tool. |
Chapter 6: Support Documentation and Services
Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.
EN 301 549 Report
Notes:
Chapter 4: Functional Performance Statements (FPS)
Notes:
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
4.2.1 Usage without vision |
Software: Partially Supports |
Software: Most functions of the product are usable without vision. Exceptions include:
|
4.2.2 Usage with limited vision |
Software: Partially Supports |
Software: Most functions of the product are usable with limited vision. Exceptions include:
|
4.2.3 Usage without perception of colour |
Software: Supports |
Software: The product does not rely solely on color to communicate information. |
4.2.4 Usage without hearing |
Software: Partially Supports |
Software: Some functions of the product are not usable without hearing. Examples include:
|
4.2.5 Usage with limited hearing |
Software: Partially Supports |
Software: Some functions of the product are not usable with limited hearing. Examples include:
|
4.2.6 Usage with no or limited vocal capability |
Software: Supports |
Software: The product does not require the use of speech. |
4.2.7 Usage with limited manipulation or strength |
Software: Partially Supports |
Software: Most of the product is functional with limited manipulation. Exceptions include:
|
4.2.8 Usage with limited reach |
Software: Supports |
Software: The product is functional with limited reach. |
4.2.9 Minimize photosensitive seizure triggers |
Software: Supports |
Software: The product does not contain flashing content. |
4.2.10 Usage with limited cognition, language or learning |
Software: Supports |
Software: The product is functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform. |
4.2.11 Privacy |
Software: Supports |
Software: The product does not ask for or display legal, financial, or personal data. |
Chapter 5: Generic Requirements
Notes:
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
5.1 Closed functionality |
Not Applicable |
5.1.2.2-5.1.7 are not applicable for this product, which has no closed functionality. |
5.2 Activation of accessibility features |
Not Applicable |
The product does not have specific documented accessibility features. The product instead relies upon platform accessibility features. |
5.3 Biometrics |
Not Applicable |
The product does not use biological characteristics for user identification or for control of the product. |
5.4 Preservation of accessibility information during conversion |
Not Applicable |
The product is not an authoring tool. |
5.5.1 Means of operation |
Not Applicable |
The product has only non-mechanical operable parts, such as on-screen buttons, which do not require grasping, pinching, or twisting of the wrist to operate. |
5.5.2 Operable parts discernibility |
Partially Supports |
The product has only non-mechanical operable parts, such as on-screen buttons. Most operable parts have an accessible name which enables them to be discernible without user vision. Exceptions include:
|
5.6.1 Tactile or auditory status |
Not Applicable |
This product does not have locking or toggle controls. |
5.6.2 Visual status |
Not Applicable |
This product does not have locking or toggle controls. |
5.7 Key repeat |
Not Applicable |
The product relies on platform software to turn off or adjust key repeat. |
5.8 Double-strike key acceptance |
Not Applicable |
This product does not provide a keyboard or keypad. |
5.9 Simultaneous user actions |
Supports |
The product relies on platform software features, such as Sticky Keys, to ensure simultaneous user actions are not required. |
Chapter 6: ICT with Two-Way Voice Communication
Notes: Not Applicable
Chapter 7: ICT with Video Capabilities
Notes: Not Applicable
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
7.1.1 Captioning playback |
Does Not Support |
The product provides caption playback for third-party hosted prerecorded videos but does not display captions in author uploaded videos. |
7.1.2 Captioning synchronization |
Not Applicable |
The product does not display closed captions. |
7.1.3 Preservation of captioning |
Does Not Support |
The product does not preserve closed caption data when transmitting video. |
7.1.4 Captions characteristics |
Not Applicable |
The product does not display closed captions. |
7.1.5 Spoken subtitles |
Not Applicable |
The product does not provide spoken subtitles. |
7.2.1 Audio description playback |
Does Not Support |
The product does not provide a mechanism to select and play closed audio description. |
7.2.2 Audio description synchronization |
Not Applicable |
The product does have a mechanism to play closed audio description. |
7.2.3 Preservation of audio description |
Does Not Support |
The product does not preserve closed audio description data when transmitting video. |
7.3 User controls for captions and audio description |
Does Not Support |
The product does not provide user controls for captions or audio descriptions. |
Chapter 8: Hardware
Notes: Not Applicable
Chapter 9: Web
Notes: See WCAG 2.x section
Chapter 10: Non-web Documents
Notes: Not Applicable
Chapter 11: Software
Notes:
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
11.1.1.1 through 11.4.1.3 |
See WCAG 2.x section |
See information in the WCAG 2.x section. |
11.5.2.3 Use of accessibility services |
See 11.5.2.5 through 11.5.2.17 |
See information in 11.5.2.5 through 11.5.2.17. |
11.5.2.4 Assistive technology |
Not Applicable |
The product is not assistive technology. |
11.5.2.5 Object information |
Partially Supports |
Some objects in the product do not expose name, role, state, boundary, or description information to assistive technology. |
11.5.2.6 Row, column, and headers |
Supports |
The product exposes the values of input controls to assistive technology. |
11.5.2.7 Values |
Supports |
The product exposes the values of input controls to assistive technology. |
11.5.2.8 Label relationships |
Partially Supports |
The product exposes most label relationships to assistive technology. |
11.5.2.9 Parent-child relationships |
Partially Supports |
The product does not expose some hierarchical parent-child relationships to assistive technology. |
11.5.2.10 Text |
Partially Supports |
The product exposes most text content and text values to assistive technology. |
11.5.2.11 List of available actions |
Partially Supports |
Most controls in the product expose programmatic role information, which conveys available actions to assistive technology. Exceptions include:
|
11.5.2.12 Execution of available actions |
Partially Supports |
The product allows assistive technology to perform most actions on objects. Exceptions include:
|
11.5.2.13 Tracking of focus and selection attributes |
Partially Supports |
Where components receive focus, most of the product exposes focus, text insertion point, and selection attributes to assistive technology. |
11.5.2.14 Modification of focus and selection attributes |
Supports |
Where components receive focus, the product allows assistive technology to move focus and modify selection attributes. |
11.5.2.15 Change notification |
Supports |
The product notifies assistive technology about attribute changes in user interface elements. |
11.5.2.16 Modifications of states and properties |
Supports |
The product allows assistive technology to modify states and properties of controls. |
11.5.2.17 Modifications of values and text |
Supports |
The product allows assistive technology to modify the values and text of input controls. |
11.6.1 User control of accessibility features |
Not Applicable |
The product is not platform software. |
11.6.2 No disruption of accessibility features |
Supports |
The product does not disrupt platform accessibility features. |
11.7 User preferences |
Supports |
The product adapts to platform settings for contrast and font size. |
11.8 Authoring Tools |
Not Applicable |
The product is not an authoring tool. |
Chapter 12: Documentation and Support Services
Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.
Chapter 13: ICT Providing Relay or Emergency Service Access
Notes: Not Applicable
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