Adobe Accessibility Conformance Report

VPAT® Version 2.0 – October 2017

Product Information

Name of Product/Version: Adobe Captivate 2019 for macOS

Product Description: Adobe Captivate is an eLearning authoring tool that enables users to create software simulations, video demos, and other interactive, device-independent content.

Date: 09/04/2018

Contact information: access@adobe.com

Notes: The information contained in this report applies to the product itself. Information about product help and support documentation related to 602.3 (Support Docs) for Section 508 as published in 2017 is located at: http://www.adobe.com/accessibility/compliance.html.

Evaluation Methods Used: Testing Adobe Captivate involved extensive use of leading assistive technology, such as screen readers, screen magnifiers, and speech recognition software, as well exclusive use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standards/guidelines:

Standard/Guideline

Included In Report

Web Content Accessibility Guidelines 2.0, at http://www.w3.org/TR/2008/REC-WCAG20-20081211/

Level A - Yes

Level AA - Yes

Level AAA - No

Section 508 as published in 2017, at http://www.Section508.gov

Yes

EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, at http://mandate376.standards.eu/standard

Yes

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Supports with Exceptions: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.0 Report

Sections 1 and 2 also document conformance with:

  • EN 301 549:  Chapter 9 - Web, Chapter 10 - Non-Web documents, Section 11.2.1- Non-Web Software (excluding closed functionality), and Section 11.2.2 - Non-Web Software (closed functionality).
  • Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Section 1: Success Criteria, Level A

Notes:

Guideline 1.1 Text Alternatives:

Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1 (Web)
  • 10.2.1 (non-web document)
  • 11.2.1.1 (Software)
  • 11.2.2.1 (Closed Functionality Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (HTML): Supports

Software: Text alternatives are provided for most instances of non-text content, with the following exceptions:

  • The button text stylings provide icons displaying an effect without providing a text equivalent.
  • The Shadow and Reflection buttons provide icons displaying an effect without providing a text equivalent.
  • The bullet text stylings provide icons displaying bullet effects without providing a text equivalent.

Authored Content (HTML): The product provides features to both auto label content as well as supply custom accessibility names and descriptions.

Guideline 1.2 Time-based Media:

Provide alternatives for time-based media.

Criteria

Conformance Level

Remarks and Explanations

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2 (Web)
  • 10.2.2 (non-web document)
  • 11.2.1.2 (Software)
  • 11.2.2.2.1 and 11.2.2.2.2 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product does not provide prerecorded audio-only or video-only content.

Authored Content (HTML): When prerecorded audio-only or video-only content is included within Captivate projects, content authors must supply sufficient alternatives.

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.3 (Web)
  • 10.2.3 (non-web document)
  • 11.2.1.3 (Software)
  • 11.2.2.3 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product does not provide prerecorded media that require captions.

Authored Content (HTML): Authors can create and edit captions for audio content.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4 (Web)
  • 10.2.4 (non-web document)
  • 11.2.1.4 (Software)
  • 11.2.2.4 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product does not provide prerecorded media that would require audio description.

Authored Content (HTML): Authors can provide separate audio description tracks for media.

Guideline 1.3 Adaptable:

Create content that can be presented in different ways (for example simpler layout) without losing information or structure.

Criteria

Conformance Level

Remarks and Explanations

1.3.1 Info and Relationships (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.7 (Web)
  • 10.2.7 (non-web document)
  • 11.2.1.7 (Software)
  • 11.2.2.7 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (HTML): Supports with Exceptions

Software: Most user interface elements provide programmatic information about structure and relationships. Exceptions include:

  • The Shadow radio buttons are not programmatically grouped.
  • The Recent and New projects wizard visually renders page tab controls, but this information is not conveyed programmatically.
  • Nested checkboxes within the Preferences dialog do not expose their hierarchical presentation programmatically.

Authored Content (HTML): Authors can provide appropriate semantics for content elements, with the following exceptions:

  • Heading and page title styles are created with a role of image, rather than a role of heading.

1.3.2 Meaningful Sequence (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.8 (Web)
  • 10.2.8 (non-web document)
  • 11.2.1.8 (Software)
  • 11.2.2.8 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (HTML): Supports

Software: Exceptions Include:

  • The Insert Questions dialog does not provide a meaningful reading order.

Authored Content (HTML): Authors can present content in a meaningful sequence.

1.3.3 Sensory Characteristics (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.9 (Web)
  • 10.2.9 (non-web document)
  • 11.2.1.9 (Software)
  • 11.2.2.9 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (HTML): Supports

Software: Exceptions include:

  • The Rotate and RotateTo functions provide rotation angles to users, but rely on sight to indicate if rotation is happening clockwise or counterclockwise.

Authored Content (HTML): Authors can ensure that content meets this criterion.
 
 

Guideline 1.4 Distinguishable:

Make it easier for users to see and hear content including separating foreground from background.

Criteria

Conformance Level

Remarks and Explanations

1.4.1 Use of Color (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.10 (Web)
  • 10.2.10 (non-web document)
  • 11.2.1.10 (Software)
  • 11.2.2.10 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product does not use color as the sole means of conveying information.

Authored Content (HTML): Authors can ensure that content meets this criterion.

1.4.2 Audio Control (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.11 (Web)
  • 10.2.11 (non-web document)
  • 11.2.1.11 (Software)
  • 11.2.2.11 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product does not include audio that plays automatically.

Authored Content (HTML): Exported content will automatically play when a page is loaded. Controls to play and pause content, as well as mute content, are provided.

Guideline 2.1 Keyboard Accessible:

Make all functionality available from a keyboard.

Criteria

Conformance Level

Remarks and Explanations

2.1.1 Keyboard (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.15 (Web)
  • 10.2.15 (non-web document)
  • 11.2.1.15 (Software)
  • 11.2.2.15 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Does Not Support

Authored Content (HTML): Supports

Software: Most product functionality cannot be operated through a keyboard interface. Examples include:

  • Keyboard users do not have consistent methods to move between panels in the product.
  • A mouse is required to adjust the position of slides within the filmstrip, or items in the timeline.

Authored Content (HTML): Authored content functionality can be operated through a keyboard interface.

2.1.2 No Keyboard Trap (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.16 (Web)
  • 10.2.16 (non-web document)
  • 11.2.1.16 (Software)
  • 11.2.2.16 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product does not include keyboard traps.

Authored Content (HTML): The product does not introduce keyboard traps within the HTML output. Authors are responsible to ensure their content meets this criterion.

Guideline 2.2 Enough Time:

Provide users enough time to read and use content.

Criteria

Conformance Level

Remarks and Explanations

2.2.1 Timing Adjustable (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.17 (Web)
  • 10.2.17 (non-web document)
  • 11.2.1.17 (Software)
  • 11.2.2.17 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product does not include time limits.

Authored Content (HTML): Authors can choose to create content that does not present time limits to users. A feature is provided to supply time limits, in instances where they are essential to the activity.

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.18 (Web)
  • 10.2.18 (non-web document)
  • 11.2.1.18 (Software)
  • 11.2.2.18 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: Moving, blinking, scrolling, and auto-updating information can be paused, stopped or hidden by the user.

Authored Content (HTML): Content provided by the product meets this criterion. Authors can implement content that conforms to this criterion.

Guideline 2.3 Seizures:

Do not design content in a way that is known to cause seizures.

Criteria

Conformance Level

Remarks and Explanations

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.19 (Web)
  • 10.2.19 (non-web document)
  • 11.2.1.19 (Software)
  • 11.2.2.19 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product does not contain flashing content.

Authored Content (HTML): Content provided by the product meets this criterion. Authors can implement content that conforms to this criterion.

Guideline 2.4 Navigable:

Provide ways to help users navigate, find content, and determine where they are.

Criteria

Conformance Level

Remarks and Explanations

2.4.1 Bypass Blocks (Level A)

Also applies to: EN 301 549 Criteria

  • 9.2.20 (Web)
  • 10.2.20 (non-web document) – Does not apply
  • 11.2.1.20 (Software) – Does not apply
  • 11.2.2.20 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Authored Content (HTML): Supports

Software: This criterion does not apply to non-web software.

Authored Content (HTML): No repeated blocks of content are present within the exported content.

2.4.2 Page Titled (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.21 (Web)
  • 10.2.21 (non-web document)
  • 11.2.1.21 (Software) - Does not apply
  • 11.2.2.21 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Does Not Support

Software: The product and modal dialogs contain programmatic titles.

Authored Content (HTML): The product does not allow authors to specify a page title when content is created. Pages are created without a title.

2.4.3 Focus Order (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.22 (Web)
  • 10.2.22 (non-web document)
  • 11.2.1.22 (Software)
  • 11.2.2.22 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (HTML): Supports

Software: Most components receive focus in a meaningful order. Exceptions include:

  • The Insert Questions dialog does not include a meaningful focus order.

Authored Content (HTML): Authors can specify the focus order of interactive elements in the Tab Order dialog of the Properties Inspector.

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.23 (Web)
  • 10.2.23 (non-web document)
  • 11.2.1.23 (Software)
  • 11.2.2.23 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The purpose of links within the product can be determined from link text and the link’s context.

Authored Content (HTML): Authors can ensure that content meets this criterion.

Guideline 3.1 Readable:

Make text content readable and understandable.

Criteria

Conformance Level

Remarks and Explanations

3.1.1 Language of Page (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.27 (Web)
  • 10.2.27 (non-web document)
  • 11.2.1.27 (Software)
  • 11.2.2.27 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports with Exceptions

Software: The language is programmatically determinable within the product. The language of the product is set based on the version installed by the user.

Authored Content (HTML): For content in frequently used languages, authors can set the language for content. Exceptions include:

  • Authors can only identify the language of web pages in German, English, Spanish, French, Japanese, and Portuguese.

Guideline 3.2 Predictable:

Make Web pages appear and operate in predictable ways.

Criteria

Conformance Level

Remarks and Explanations

3.2.1 On Focus (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.29 (Web)
  • 10.2.29 (non-web document)
  • 11.2.1.29 (Software)
  • 11.2.2.29 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product does not initiate a change of context when components receive focus.

Authored Content (HTML): Authors can design forms that do not initiate a change of context when components receive focus.

3.2.2 On Input (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.30 (Web)
  • 10.2.30 (non-web document)
  • 11.2.1.30 (Software)
  • 11.2.2.30 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product does not initiate a change of context when a setting of a user interface component is changed.

Authored Content (HTML): Authors can design content so that changing a user interface component’s setting does not automatically cause a change of context.

Guideline 3.3 Input Assistance:

Help users avoid and correct mistakes.

Criteria

Conformance Level

Remarks and Explanations

3.3.1 Error Identification (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.33 (Web)
  • 10.2.33 (non-web document)
  • 11.2.1.33 (Software)
  • 11.2.2.33 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (HTML): Supports

Software: Most input errors are identified and described to users in text. Exceptions include:

  • The Frames Per Second field automatically adjusts values to conform with an unspecified maximum and minimum, without alerting users.

Authored Content (HTML): Authors can ensure that content meets this criterion.

3.3.2 Labels or Instructions (Level A)

Also applies to: EN 301 549 Criteria

  • 9.2.34 (Web)
  • 10.2.34 (non-web document)
  • 11.2.1.34 (Software)
  • 11.2.2.34 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (HTML): Supports

Software: Exceptions include:

  • The Effects Type dropdown contains no label or instructional text.

Authored Content (HTML): Authors can ensure that content meets this criterion.

Guideline 4.1 Compatible:

Maximize compatibility with current and future user agents, including assistive technologies.

Criteria

Conformance Level

Remarks and Explanations

4.1.1 Parsing (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.37 (Web)
  • 10.2.37 (non-web document)
  • 11.2.1.37 (Software)
  • 11.2.2.37 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The software is not implemented using markup languages.

Authored Content (HTML): Authored content contains appropriate start and end tags, unique ID values, and elements nested according to the HTML specification.

4.1.2 Name, Role, Value (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.38 (Web)
  • 10.2.38 (non-web document)
  • 11.2.1.38 (Software)
  • 11.2.2.38 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Does Not Support

Authored Content (HTML): Supports with Exceptions

Software: Most controls within the product do not expose proper name, role, and state information. Examples include:

  • None of the buttons within the Toolbar expose name or role information.
  • The Properties and Timing panels do not expose name or role information.
  • The Filmstrip and slides within it do not expose name, role, or state information.

Authored Content (HTML): Exceptions include:

  • The playbar slider does not contain appropriate state information.

Section 2: Success Criteria, Level AA

Notes:

Guideline 1.2 Time-based Media:

Provide alternatives for time-based media.

Criteria

Conformance Level

Remarks and Explanations

1.2.4 Captions (Live) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.5 (Web)
  • 10.2.5 (non-web document)
  • 11.2.1.5 (Software)
  • 11.2.2.5 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product does not provide live media that requires captions.

Authored Content (HTML): The product does not include the ability to present live media.

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.6 (Web)
  • 10.2.6 (non-web document)
  • 11.2.1.6 (Software)
  • 11.2.2.6 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product does not provide prerecorded video content that would require audio description.

Authored Content (HTML): Authors can provide separate audio description tracks for media.

Guideline 2.4 Navigable:

Provide ways to help users navigate, find content, and determine where they are.

Criteria

Conformance Level

Remarks and Explanations

2.4.5 Multiple Ways (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.24 (Web)
  • 10.2.24 (non-web document) – Does not apply
  • 11.2.1.24 (Software) – Does not apply
  • 11.2.2.24 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Authored Content (HTML): Supports

Software: This criterion does not apply to non-web software.

Authored Content (HTML): The product does not create a set of web pages that would require multiple ways to locate a page.

2.4.6 Headings and Labels (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.25 (Web)
  • 10.2.25 (non-web document)
  • 11.2.1.25 (Software)
  • 11.2.2.25 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: Headings and labels are descriptive.

Authored Content (HTML): Authors can ensure that content meets this criterion by providing headings and labels to describe content and identify user inputs.

2.4.7 Focus Visible (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.26 (Web)
  • 10.2.26 (non-web document)
  • 11.2.1.26 (Software)
  • 11.2.2.26 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (HTML): Does Not Support

Software: The keyboard focus indicator is generally visible. Exceptions include:

  • Buttons within the Advanced Actions and Variables windows do not have visible focus indicators.

Authored Content (HTML): The media player provides visual indication of keyboard focus; however, the product does not allow authors to provide visual indication of keyboard focus on elements, such as links and buttons.

Guideline 3.1 Readable:

Make text content readable and understandable.

Criteria

Conformance Level

Remarks and Explanations

3.1.2 Language of Parts (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.28 (Web)
  • 10.2.28 (non-web document)
  • 11.2.1.28 (Software) – Does not apply
  • 11.2.2.28 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports with Exceptions

Software: Content is only presented in one language at a time.

Authored Content (HTML): For frequently used languages, authors can set the language of individual phrases. Exceptions include:

  • Authors can only identify the language of phrases in German, English, Spanish, French, Japanese, and Portuguese.

Guideline 3.2 Predictable:

Make Web pages appear and operate in predictable ways.

Criteria

Conformance Level

Remarks and Explanations

3.2.3 Consistent Navigation (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.31 (Web)
  • 10.2.31 (non-web document) – Does not apply
  • 11.2.1.31 (Software) – Does not apply
  • 11.2.2.31 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Authored Content (HTML): Supports

Software: This criterion does not apply to non-web software.

Authored Content (HTML): Authored content does not contain a navigational mechanism that is repeated on multiple web pages.

3.2.4 Consistent Identification (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.32 (Web)
  • 10.2.32 (non-web document) – Does not apply
  • 11.2.1.32 (Software) – Does not apply
  • 11.2.2.32 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Authored Content (HTML): Supports

Software: This criterion does not apply to non-web software.

Authored Content (HTML): The product does not create a set of web pages that would require consistent identification of components.

Guideline 3.3 Input Assistance:

Help users avoid and correct mistakes.

Criteria

Conformance Level

Remarks and Explanations

3.3.3 Error Suggestion (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.35 (Web)
  • 10.2.35 (non-web document)
  • 11.2.1.35 (Software)
  • 11.2.2.35 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product does not contain instances where automatically detected errors have known suggestions. For example, when the product detects an invalid location for file export, it is not possible to provide specific suggestions for correction.

Authored Content (HTML): Authors can provide customized messages when users submit incorrect answers to questions.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.36 (Web)
  • 10.2.36 (non-web document)
  • 11.2.1.36 (Software)
  • 11.2.2.36 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (HTML): Supports

Software: The product does not process legal commitments or financial transactions. Changes to user-controllable data can be confirmed before finalizing.

Authored Content (HTML): Authored content does not contain legal or financial data and does not modify user-controllable data.

2017 Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes:

Criteria

Conformance Level

Remarks and Explanations

302.1 Without Vision

Software: Does Not Support

Authored Content (HTML): Supports with Exceptions

Software: Users without vision will face difficulties with most functions of the product. Examples include:

  • The inability to move between panels within the application from the keyboard.
  • Most components do not contain programmatic labels.
  • The product contains images without text alternatives for displaying visual effects.

Authored Content (HTML): Most functions of the product will be usable without vision. Exceptions include:

  • The playbar slider contains inappropriate state information, which may make it difficult to interact with when using a screen reader.
  • As noted in 1.3.1 Info and Relationships, heading content does not contain appropriate role information.

302.2 With Limited Vision

Software: Supports with Exceptions

Authored Content (HTML): Supports with Exceptions

Software: Users with limited vision will be able to interact with most of the product. Exceptions include:

  • As noted in 1.4.3 Contrast, some content contains insufficient color contrast.
  • Users of screen magnification software who navigate through the keyboard will not be able to interact with all content.

Authored Content (HTML): Users with limited vision will be able to interact with most authored content. Exceptions include: 

  • As noted in 1.4.5 Images of Text, the product renders text content as images. This prevents users from adjusting text properties such as color and font size.

302.3 Without Perception of Color

Software: Supports

Authored Content (HTML): Supports

Software: The product does not rely solely on color to communicate information.

Authored Content (HTML): Authors can create content which is functional for users without perception of color.

302.4 Without Hearing

Software: Supports

Authored Content (HTML): Supports

Software: The product does not provide any information through audio that is not made available textually.

Authored Content (HTML): Authors can create content which is functional for users without hearing.

302.5 With Limited Hearing

Software: Supports

Authored Content (HTML): Supports

Software: The product does not provide any information through audio that is not made available textually.

Authored Content (HTML): Authors can create content which is functional for users with limited hearing.

302.6 Without Speech

Software: Supports

Authored Content (HTML): Supports

Software: The product does not require speech for use.

Authored Content (HTML): Authors can create content which is functional for users without speech.

302.7 With Limited Manipulation

Software: Supports with Exceptions

Authored Content (HTML): Supports

Software: Most of the product is functional with limited manipulation. Exceptions include:

  • Keyboard users do not have consistent methods to move between panels in the product.
  • A mouse is required to adjust the position of slides within the filmstrip, or items in the timeline.

Authored Content (HTML): Authors can create content which is functional with limited manipulation.

302.8 With Limited Reach and Strength

Software: Supports

Authored Content (HTML): Supports

Software: The product is functional with limited reach and strength.

Authored Content (HTML): Authors can create content which is functional with limited reach and strength.

302.9 With Limited Language, Cognitive, and Learning Abilities

Software: Supports

Authored Content (HTML): Supports

Software: Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform. The product provides icons in combination with words for many buttons. Additionally, the user interface can be customized to display more or less content, depending on the needs of the user.

Authored Content (HTML): Authors can create content which is functional for users with limited language, cognitive, and learning abilities.

Chapter 4: Hardware

Notes: Not Applicable

Chapter 5: Software

Notes:

501 General

Criteria

Conformance Level

Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.0 AA

See WCAG 2.0 section

See information in the WCAG section

502 Interoperability with Assistive Technology

502.1 General. Software shall interoperate with assistive technology and shall conform to 502.

Criteria

Conformance Level

Remarks and Explanations

502.2 Documented Accessibility Features

See 502.2.1-502.2.2

  

502.2.1 User Control of Accessibility Features

Not Applicable

The product is not platform software.

502.2.2 No Disruption of Accessibility Features

Supports

The product does not disrupt platform accessibility features.

502.3 Accessibility Services

See 502.3.1-502.3.14

  

502.3.1 Object Information

Does Not Support

The product does not expose most name, role, state, boundary, and description information of objects to assistive technology.

502.3.2 Modification of Object Information

Does Not Support

The product does not allow assistive technology to modify most states and properties of controls.

502.3.3 Row, Column, and Headers

Not Applicable

The product does not use data tables.

502.3.4 Values

Supports with Exceptions

The product exposes the values and range of allowable values of most controls; however, as noted in 3.3.1 Error Identification, some fields contain maximum values that are not exposed to users.

502.3.5 Modification of Values

Supports

The product allows assistive technology to modify values of controls.

502.3.6 Label Relationships

Supports with Exceptions

The product exposes most label relationships to assistive technology. Exceptions include:

  • Label relationships as noted in 1.3.1 Info and Relationships.

502.3.7 Hierarchical Relationships

Supports with Exceptions

The product exposes most hierarchical parent-child relationships to assistive technology. Exceptions include:

  • Hierarchical relationships as noted in 1.3.1 Info and Relationships.

502.3.8 Text

Supports

The product exposes text content to assistive technology.

502.3.9 Modification of Text

Supports

The product allows assistive technology to modify text.

502.3.10 List of Actions

Does Not Support

Most controls in the product do not expose programmatic role information and actions which can be taken on objects to assistive technology.

502.3.11 Actions on Objects

Does Not Support

The product does not allow assistive technology to perform most actions on objects.

502.3.12 Focus Cursor

Supports with Exceptions

The product exposes focus, text insertion point, and text selection to assistive technology for most controls. Exceptions include:

  • As noted in 2.4.7 Focus Visible, some controls lack visible focus indication.

502.3.13 Modification of Focus Cursor

Does Not Support

The product allows assistive technology to move focus within an individual panel; however, navigating between panels and windows cannot be accomplished consistently.

502.3.14 Event Notification

Supports with Exceptions

The product notifies assistive technology of most user interaction events. Exceptions include:

  • Changes in preferences state may occur due to selection of related preferences. These events are not announced to users.

502.4 Platform Accessibility Features

Not Applicable

The product is not platform software.

503 Applications

503.1 General. Applications shall conform to 503.

Criteria

Conformance Level

Remarks and Explanations

503.2 User Preferences

Supports

The product permits user preferences from platform settings.

503.3 Alternative User Interfaces

Not Applicable

The product does not provide an alternative user interface that functions as assistive technology.

503.4 User Controls for Captions and Audio Description

See 503.4.1-503.4.2

  

503.4.1 Caption Controls

Supports

The product provides user controls for closed captions.

503.4.2 Audio Description Controls

Not Applicable

The product does not provide controls for program selection.

504 Authoring Tools

504.1 General. Where an application is an authoring tool, the application shall conform to 504 to the extent that information required for accessibility is supported by the destination format.

Criteria

Conformance Level

Remarks and Explanations

504.2 Content Creation or Editing (if not authoring tool, enter “not applicable”)

See WCAG 2.0 section

See information in the WCAG section

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

Supports

When converting content, the product preserves the accessibility information of the source formats.

504.2.2 PDF Export

Not Applicable

The product does not create PDF files.

504.3 Prompts

Does Not Support

Most authoring functions do not prompt authors to create content which conforms to WCAG 2.0 Levels A and AA.

504.4 Templates

Does Not Support

Templates in the product do not allow authors to create content which conforms to WCAG 2.0 Levels A and AA.

Chapter 6: Support Documentation and Services

Notes: Information about documentation and support services is available in Adobe’s Accessibility Conformance Report for HelpX.

EN 301 549 Report

Notes:

Chapter 4: 4.2 Functional Performance Statements (FPS)

Notes:

Criteria

Conformance Level

Remarks and Explanations

4.2.1 Usage without vision

Software: Does Not Support

Authored Content (HTML): Supports with Exceptions

Software: Users without vision will face difficulties with most functions of the product. Examples include:

  • The inability to move between panels within the application from the keyboard.
  • Most components do not contain programmatic labels.
  • The product contains images without text alternatives for displaying visual effects.

Authored Content (HTML): Most functions of the product will be usable without vision. Exceptions include:

  • The playbar slider contains inappropriate state information, which may make it difficult to interact with when using a screen reader.
  • As noted in 1.3.1 Info and Relationships, heading content does not contain appropriate role information.

4.2.2 Usage with limited vision

Software: Supports with Exceptions

Authored Content (HTML): Supports with Exceptions

Software: Users with limited vision will be able to interact with most of the product. Exceptions include:

  • As noted in 1.4.3 Contrast, some content contains insufficient color contrast.
  • Users of screen magnification software who navigate through the keyboard will not be able to interact with all content.

Authored Content (HTML): Users with limited vision will be able to interact with most authored content. Exceptions include:

  • As noted in 1.4.5 Images of Text, the product renders text content as images. This prevents users from adjusting text properties such as color and font size.

4.2.3 Usage without perception of colour

Software: Supports

Authored Content (HTML): Supports

Software: The product does not rely solely on color to communicate information.

Authored Content (HTML): Authors can create content which is functional for users without perception of color.

4.2.4 Usage without hearing

Software: Supports

Authored Content (HTML): Supports

Software: The product does not provide any information through audio that is not made available textually.

Authored Content (HTML): Authors can create content which is functional for users without hearing.

4.2.5 Usage with limited hearing

Software: Supports

Authored Content (HTML): Supports

Software: The product does not provide any information through audio that is not made available textually.

Authored Content (HTML): Authors can create content which is functional for users with limited hearing.

4.2.6 Usage without vocal capability

Software: Supports

Authored Content (HTML): Supports

Software: The product does not require speech for use.

Authored Content (HTML): Authors can create content which is functional for users without speech.

4.2.7 Usage with limited manipulation or strength

Software: Supports with Exceptions

Authored Content (HTML): Supports

Software: Most of the product is functional with limited manipulation and strength. Exceptions include:

  • Keyboard users do not have consistent methods to move between panels in the product.
  • A mouse is required to adjust the position of slides within the filmstrip, or items in the timeline.

Authored Content (HTML): Authors can create content which is functional with limited manipulation and strength.

4.2.8 Usage with limited reach triggers

Software: Supports

Authored Content (HTML): Supports

Software: The product is functional with limited reach.

Authored Content (HTML): Authors can create content which is functional with limited reach.

4.2.9 Minimize photosensitive seizure

Software: Supports

Authored Content (HTML): Supports

Software: The product does not contain flashing content.

Authored Content (HTML): Authors can create content which does not flash, or flashes within an acceptable threshold, in order to minimize the potential for triggering photosensitive seizures.

4.2.10 Usage with limited cognition

Software: Supports

Authored Content (HTML): Supports

Software: Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform. The product provides icons in combination with words for many buttons. Additionally, the user interface can be customized to display more or less content, depending on the needs of the user.

Authored Content (HTML): Authors can create content which is functional for users with limited language, cognitive, and learning abilities.

4.2.11 Privacy

Software: Supports

Authored Content (HTML): Supports

Software: The product does not ask for legal, financial, or personal data.

Authored Content (HTML): Authored content does not ask for legal, financial, or personal data.

Chapter 5: Generic Requirements

Notes:

Criteria

Conformance Level

Remarks and Explanations

5.1 Closed Functionality

Not Applicable

5.1.2.2-5.1.6.2 are not applicable for this product.

5.2 Activation of accessibility features

Not Applicable

The product does not have specific documented accessibility features. The software instead relies upon platform accessibility features.

5.3 Biometrics

Not Applicable

The product does not rely on biological characteristics.

5.4 Preservation of accessibility information during conversion

Supports

When converting content, the product preserves the accessibility information of the source formats.

5.5.1 Means of operation

Not Applicable

The product does not have operable parts.

5.5.2 Operable parts discernibility

Not Applicable

The product does not have operable parts.

5.6.1 Tactile or auditory status

Not Applicable

The product does not have locking or toggle controls.

5.6.2 Visual status

Not Applicable

The product does not have locking or toggle controls.

5.7 Key repeat

Not Applicable

The product relies on platform software to supply key repeat functionality.

5.8 Double-strike key acceptance

Not Applicable

The product does not, by itself, supply a keyboard or keypad.

5.9 Simultaneous user actions

Supports

The product relies on platform software features, such as Sticky Keys, to ensure simultaneous user actions are not required.

Chapter 6: ICT with Two-Way Voice Communication

Notes: Not Applicable

Chapter 7: ICT with Video Capabilities

Notes:

Criteria

Conformance Level

Remarks and Explanations

7.1.1 Captioning playback

Supports

The product provides caption playback.

7.1.2 Captioning synchronization

Supports

Authors can ensure captions and audio are synchronized.

7.1.3 Preservation of captioning

Supports

The product preserves caption data when recording video.

7.2.1 Audio description playback

Does not Support

The product does not provide a separate mechanism for audio description, and a user cannot select separate audio tracks.

7.2.2 Audio description synchronization

Not Applicable

The product does not have a mechanism to play audio description.

7.2.3 Preservation of audio description

Supports

The product preserves audio description data when recording video.

7.3 User controls for captions and audio description

Does not Support

The product provides user controls for captions, but not for audio descriptions.

Chapter 8: Hardware

Notes: Not applicable to this product.

Chapter 9: Web

Notes: See WCAG 2.0 section.

Chapter 10: Non-web Documents

Notes: Not Applicable

Chapter 11: Software

Notes:

Criteria

Conformance Level

Remarks and Explanations

11.2.1 Software success criteria (excluding closed functionality)

See WCAG 2.0 section.

See information in the WCAG section

11.2.2 Software success criteria (closed functionality)

Not Applicable

The product does not contain closed functionality.

11.3.2.3 Use of accessibility services

See 11.3.2.5 through 11.3.2.17

See information in 11.3.2.5 through 11.3.2.17

11.3.2.4 Assistive technology

Not Applicable

The product is not assistive technology.

11.3.2.5 Object information

Does Not Support

The product does not expose most name, role, state, boundary, and description information of objects to assistive technology.

11.3.2.6 Row, column, and headers

Not Applicable

The product does not use data tables.

11.3.2.7 Values

Supports with Exceptions

The product exposes the values and text of most controls; however, as noted in 3.3.1 Error Identification, some fields contain maximum values that are not exposed to users.

11.3.2.8 Label relationships

Supports with Exceptions

The product exposes most label relationships to assistive technology. Exceptions include:

  • Label relationships as noted in 1.3.1 Info and Relationships.

11.3.2.9 Parent-child relationships

Supports with Exceptions

The product exposes most hierarchical parent-child relationships to assistive technology. Exceptions include:

  • Hierarchical relationships as noted in 1.3.1 Info and Relationships.

11.3.2.10 Text

Supports

The product exposes text content to assistive technology.

11.3.2.11 List of available actions

Does Not Support

Most controls in the product do not expose programmatic role information and actions which can be taken on objects to assistive technology.

11.3.2.12 Execution of available actions

Does Not Support

The product does not allow assistive technology to perform most actions on objects.

11.3.2.13 Tracking of focus and selection attributes

Supports with Exceptions

The product exposes focus, text insertion point, and text selection to assistive technology for most controls. Exceptions include:

  • Some controls lack visible focus indication, as noted in 2.4.7 Focus Visible.

11.3.2.14 Modification of focus and selection attributes

Does Not Support

The product allows assistive technology to move focus within an individual panel; however, navigating between panels and windows cannot be accomplished consistently.

11.3.2.15 Change notification

Supports with Exceptions

The product notifies assistive technology of most user interaction events. Exceptions include:

  • Changes in preferences state may occur due to selection of related preferences. These events are not announced to users.

11.3.2.16 Modifications of states and properties

Does Not Support

The product does not allow assistive technology to modify most states and properties of controls.

11.3.2.17 Modifications of values and text

Supports

The product allows assistive technology to modify values and text of controls.

11.4.1 User control of accessibility features

Not Applicable

The product is not platform software.

11.4.2 No disruption of accessibility features

Supports

The product does not disrupt accessibility features.

11.5 User preferences

Supports

The product permits user preferences from platform settings.

11.6.2 Accessible content creation (if not authoring tool, enter “not applicable”)

See WCAG 2.0 section.

See information in the WCAG section

11.6.3 Preservation of accessibility information in transformations

Not Applicable

The product does not provide restructuring transformations or re-coding transformations.

11.6.4 Repair assistance

Not Applicable

The product does not have accessibility checking functionality.

11.6.5 Templates

Does Not Support

Templates in the product do not allow authors to create content which conforms to WCAG 2.0 Levels A and AA.

Chapter 12: Documentation and Support Services

Notes: Conformance information for Documentation and Support Services is available in the Adobe Accessibility Conformance Report for HelpX documentation.

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: Not applicable to this product.

Voluntary Product Accessibility Template® and VPAT® are a registered trademark of Information Technology Industry Council (ITI)