Adobe Accessibility Conformance Report

VPAT® Version 2.3 – December 2018

Product Information

Name of Product/Version: Adobe Audience Manager

Product Description: Create and activate the best audiences on any channel or device with Adobe Audience Manager, our best-in-class data management platform. Adobe Audience Manager has features for every data management phase from collection to segmentation to targeting and optimization.

Date: August 2019

Contact information: access@adobe.com

Notes: The information contained in this report applies to the product itself. Information about product help and support documentation is located at: http://www.adobe.com/accessibility/compliance.html.

Evaluation Methods Used: Testing Adobe Audience Manager involved use of assistive technology, such as screen readers, screen magnifiers, and speech recognition software, as well as use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standards/guidelines:

Standard/Guideline

Included In Report

Web Content Accessibility Guidelines 2.0, at http://www.w3.org/TR/2008/REC-WCAG20-20081211/

Level A - Yes

Level AA - Yes

Level AAA - No

Web Content Accessibility Guidelines 2.1, at https://www.w3.org/TR/WCAG21/

Level A - Yes

Level AA - Yes

Level AAA - No

Section 508 as published in 2017, at http://www.Section508.gov

Yes

EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V2.1.2 (2018-08) at https://www.etsi.org/deliver/etsi_en//301500_301599/301549/02.01.02_60/en_301549v020102p.pdf

Yes

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.x Level AAA.

WCAG 2.x Report

Tables 1 and 2 also document conformance with:

  • EN 301 549: Chapter 9 - Web, Chapter 10 - Non-Web documents, Section 11.2.1- Non-Web Software (excluding closed functionality), and Section 11.2.2 - Non-Web Software (closed functionality).
  • Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Section 1: Success Criteria, Level A

Notes:

Guideline 1.1 Text Alternatives:

Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.

 

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.1.1 (Web)
  • 10.1.1.1 (Non-web document)
  • 11.1.1.1.1 (Open Functionality Software)
  • 11.1.1.1.2 (Closed Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: The product provides sufficient text alternatives for most instances of images and graphs. Exceptions include:

  • In many product functions, SVG images lack textual alternatives.

Guideline 1.2 Time-based Media:

Provide alternatives for time-based media.

Criteria

Conformance Level

Remarks and Explanations

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.2.1 (Web)
  • 10.1.2.1 (Non-web document)
  • 11.1.2.1 (Open Functionality Software)
  • 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not contain prerecorded audio-only or video-only media.

1.2.2 Captions (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.2.2 (Web)
  • 10.1.2.2 (Non-web document)
  • 11.1.2.2 (Open Functionality Software)
  • 11.1.2.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not contain prerecorded synchronized media.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.2.3 (Web)
  • 10.1.2.3 (Non-web document)
  • 11.1.2.3.1 (Open Functionality Software)
  • 11.1.2.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not contain prerecorded video content that would require audio description or a media alternative.

Guideline 1.3 Adaptable:

Create content that can be presented in different ways (for example simpler layout) without losing information or structure.

Criteria

Conformance Level

Remarks and Explanations

1.3.1 Info and Relationships (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.3.1 (Web)
  • 10.1.3.1 (Non-web document)
  • 11.1.3.1.1 (Open Functionality Software)
  • 11.1.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most visual structure and relationship information is provided through element semantics. Exceptions include:

  • The home page has implicit headings.
  • Some non-interactive elements have properties, such as “required” and “read-only”, which do not correspond to the visual presentation.

1.3.2 Meaningful Sequence (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.3.2 (Web)
  • 10.1.3.1 (Non-web document)
  • 11.1.3.2.1 (Open Functionality Software)
  • 11.1.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: The product presents most content in a meaningful sequence. Exceptions include: The Create Trait page tree list components are styled with CSS for order and are in reverse order in the HTML.

1.3.3 Sensory Characteristics (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.3.3 (Web)
  • 10.1.3.3 (Non-web document)
  • 11.1.3.3 (Open Functionality Software)
  • 11.1.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Instructions do not rely solely on sensory characteristics.

Guideline 1.4 Distinguishable:

Make it easier for users to see and hear content including separating foreground from background.

Criteria

Conformance Level

Remarks and Explanations

1.4.1 Use of Color (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.1 (Web)
  • 10.1.4.1 (Non-web document)
  • 11.1.4.1 (Open Functionality Software)
  • 11.1.4.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most functions of the product do not convey information through color alone. Exceptions include:

  • Graphs and charts rely on colored lines for association with legend labels.

1.4.2 Audio Control (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.2 (Web)
  • 10.1.4.2 (Non-web document)
  • 11.1.4.2 (Open Functionality Software)
  • 11.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not contain audio that plays automatically.

Guideline 2.1 Keyboard Accessible:

Make all functionality available from a keyboard.

Criteria

Conformance Level

Remarks and Explanations

2.1.1 Keyboard (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.1.1 (Web)
  • 10.2.1.1 (Non-web document)
  • 11.2.1.1.1 (Open Functionality Software)
  • 11.2.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most product functionality can be operated through a keyboard interface. Exceptions include:

  • Some tooltips are not navigable by keyboard-only users.
  • Sortable table headers are not navigable by keyboard users.
  • A-Z filter links are not navigable by keyboard users.
  • Checkboxes in the Recommendations table receive focus twice and can only be activated by keyboard the second time.

2.1.2 No Keyboard Trap (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.1.2 (Web)
  • 10.2.1.2 (Non-web document)
  • 11.2.1.2 (Open Functionality Software)
  • 11.2.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not include keyboard traps.

2.1.4 Character Key Shortcuts (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.2.1.4 (Web)
  • 10.2.1.4 (non-web document)
  • 11.2.1.4.1 (Open Functionality Software)
  • 11.2.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: The product does not provide character key shortcuts.

Guideline 2.2 Enough Time:

Provide users enough time to read and use content.

Criteria

Conformance Level

Remarks and Explanations

2.2.1 Timing Adjustable (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.2.1 (Web)
  • 10.2.2.1 (Non-web document)
  • 11.2.2.1 (Open Functionality Software)
  • 11.2.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not include time limits.

2.2.2 Pause, Stop, Hide (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.2.2 (Web)
  • 10.2.2.2 (Non-web document)
  • 11.2.2.2 (Open Functionality Software)
  • 11.2.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not include elements which move, blink, scroll, or auto-update.

Guideline 2.3 Seizures:

Do not design content in a way that is known to cause seizures.

Criteria

Conformance Level

Remarks and Explanations

2.3.1 Three Flashes or Below Threshold (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.3.1 (Web)
  • 10.2.3.1 (Non-web document)
  • 11.2.3.1 (Open Functionality Software)
  • 11.2.3.1(Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not contain flashing content.

Guideline 2.4 Navigable:

Provide ways to help users navigate, find content, and determine where they are.

Criteria

Conformance Level

Remarks and Explanations

2.4.1 Bypass Blocks (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.1 (Web)
  • 10.2.4.1 (Non-web document) – Does not apply
  • 11.2.4.1 (Open Functionality Software) – Does not apply
  • 11.2.4.1 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Partially Supports

Web: The product does not provide a specific mechanism to bypass repeated blocks of navigation. Most pages have an H1 heading for the title.

2.4.2 Page Titled (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.2 (Web)
  • 10.2.4.2 (Non-web document)
  • 11.2.4.2 (Open Functionality Software) - Does not apply
  • 11.2.4.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The titles of pages describe their purpose.

2.4.3 Focus Order (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.3 (Web)
  • 10.2.4.3 (Non-web document)
  • 11.2.4.3 (Open Functionality Software)
  • 11.2.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most components receive focus in a meaningful order. Exceptions include:

  • Tabbing sequence within main navigation unexpectedly shifts, deviating from the reading order of the content.

2.4.4 Link Purpose (In Context) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.4 (Web)
  • 10.2.4.4 (Non-web document)
  • 11.2.4.4 (Open Functionality Software)
  • 11.2.4.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The purpose of links in the product can be determined from the link text alone or from the programmatic context of the link.

2.5.1 Pointer Gestures (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.2.5.1 (Web)
  • 10.2.5.1 (Non-web document)
  • 11.2.5.1 (Open Functionality Software)
  • 11.2.5.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Web: The product does not rely on multipoint or path-based gestures.

2.5.2 Pointer Cancellation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.2.5.2 (Web)
  • 10.2.5.2 (Non-web document)
  • 11.2.5.2 (Open Functionality Software)
  • 11.2.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Web: Product functions that use a single pointer are completed when the user releases the pointer.

2.5.3 Label in Name (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.2.5.3 (Web)
  • 10.2.5.3 (Non-web document)
  • 11.2.5.3 (Open Functionality Software)
  • 11.2.5.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Web: The accessible names of controls buttons, fields and tabs contain the text of their visible labels.

2.5.4 Motion Actuation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.2.5.4 (Web)
  • 10.2.5.4 (Non-web document)
  • 11.2.5.4 (Open Functionality Software)
  • 11.2.5.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Web: The product does not have functionality operated by device motion or user motion.

Guideline 3.1 Readable:

Make text content readable and understandable.

Criteria

Conformance Level

Remarks and Explanations

3.1.1 Language of Page (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.3.1.1 (Web)
  • 10.3.1.1 (Non-web document)
  • 11.3.1.1.1 (Open Functionality Software)
  • 11.3.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Does Not Support

Web: The language of the page cannot be programmatically determined in the DOM.

Guideline 3.2 Predictable:

Make Web pages appear and operate in predictable ways.

Criteria

Conformance Level

Remarks and Explanations

3.2.1 On Focus (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.3.2.1 (Web)
  • 10.3.2.1 (Non-web document)
  • 11.3.2.1 (Open Functionality Software)
  • 11.3.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Components do not initiate a change of context when focused.

3.2.2 On Input (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.3.2.2 (Web)
  • 10.3.2.2 (Non-web document)
  • 11.3.2.2 (Open Functionality Software)
  • 11.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Changes of context do not occur automatically on most user input. Exceptions include:

  • Selecting or attempting to change radio buttons automatically submits the Create/Edit Destinations dialog.

Guideline 3.3 Input Assistance:

Help users avoid and correct mistakes.

Criteria

Conformance Level

Remarks and Explanations

3.3.1 Error Identification (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.3.3.1 (Web)
  • 10.3.3.1 (Non-web document)
  • 11.3.3.1.1 (Open Functionality Software)
  • 11.3.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Where input errors are automatically detected, items in error are identified and error messages are provided as text.

3.3.2 Labels or Instructions (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.3.3.2 (Web)
  • 10.3.3.2 (Non-web document)
  • 11.3.3.2 (Open Functionality Software)
  • 11.3.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Labels are provided for input fields.

Guideline 4.1 Compatible:

Maximize compatibility with current and future user agents, including assistive technologies.

Criteria

Conformance Level

Remarks and Explanations

4.1.1 Parsing (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.4.1.1 (Web)
  • 10.4.1.1 (Non-web document)
  • 11.4.1.1.1 (Open Functionality Software)
  • 11.4.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most markup elements in the product meet the validation requirements in this criterion. Exceptions include:

  • Duplicate IDs occur in some web pages.

4.1.2 Name, Role, Value (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.4.1.2 (Web)
  • 10.4.1.2 (Non-web document)
  • 11.4.1.2.1 (Open Functionality Software)
  • 11.4.1.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: The name, role, and value has been specified for most elements. Exceptions include:

  • The currently selected tab and navigation links are not programmatically available to assistive technology.
  • Some input elements and buttons lack an accessible name.

Section 2: Success Criteria, Level AA

Notes:

Guideline 1.2 Time-based Media:

Provide alternatives for time-based media.

Criteria

Conformance Level

Remarks and Explanations

1.2.4 Captions (Live) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.1.2.4 (Web)
  • 10.1.2.4 (Non-web document)
  • 11.1.2.4 (Open Functionality Software)
  • 11.1.2.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not contain live synchronized media.

1.2.5 Audio Description (Prerecorded) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.1.2.5 (Web)
  • 10.1.2.5 (Non-web document)
  • 11.1.2.5 (Open Functionality Software)
  • 11.1.2.5 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not contain prerecorded video content that would require audio description.

1.3.4 Orientation (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.3.4 (Web)
  • 10.1.3.4 (Non-web document)
  • 11.1.3.4 (Open Functionality Software)
  • 11.1.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Web: The product does not restrict its view or operation to a single display orientation.

1.3.5 Identify Input Purpose (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.3.5 (Web)
  • 10.1.3.4 (Non-web document)
  • 11.1.3.5 (Open Functionality Software)
  • 11.1.3.5 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Partially Supports

Web: Most of the product does not contain input fields that collect information about the user. Exceptions include:

  • The login form and the Edit My Profile page uses input elements with the attributes type=”email” and type=”password”, and explicitly have the attribute autocomplete=”off”.
  • The login form, the forgot password functionality, and the Edit My Profile page do not leverage the more informative attributes of autocomplete=”email”, autocomplete=”current-password”, autocomplete=”new-password”, or autocomplete=”username”.

Guideline 1.4 Distinguishable:

Make it easier for users to see and hear content including separating foreground from background.

Criteria

Conformance Level

Remarks and Explanations

1.4.3 Contrast (Minimum) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.3 (Web)
  • 10.1.4.3 (Non-web document)
  • 11.1.4.3 (Open Functionality Software)
  • 11.1.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most text meets minimum contrast requirements. Exceptions include:

  • Text used in chart/graph axis, error messages displayed upon submission, and some instances of form field labels lack sufficient contrast between the text and its background.

1.4.4 Resize text (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.4 (Web)
  • 10.1.4.4 (Non-web document)
  • 11.1.4.4.1 (Open Functionality Software
  • 11.1.4.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most of the product allows browser zoom and text resizing to up to 200 percent without loss of content or functionality. Exceptions include:

  • When zoomed in enough where the top navigation options overflow, the right-most options disappear and are only accessible by keyboard navigation and not by mouse.

1.4.5 Images of Text (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.5 (Web)
  • 10.1.4.5 (Non-web document)
  • 11.1.4.5.1 (Open Functionality Software)
  • 11.1.4.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product uses text instead of images of text, except for branding elements.

1.4.10 Reflow (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.10 (Web)
  • 10.1.4.10 (Non-web document)
  • 11.1.4.10.1 (Open Functionality Software)
  • 11.1.4.10.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Does Not Support

Web: At a width of 320 CSS pixels, on most pages, information is truncated or requires scrolling in two dimensions.

1.4.11 Non-text Contrast (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.11 (Web)
  • 10.1.4.11 (Non-web document)
  • 11.1.4.11 (Open Functionality Software)
  • 11.1.4.11 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does Not Apply

Web: Partially Supports

Web: Most meaningful non-text content elements icons and graphs have sufficient contrast. Exceptions include:

  • The percentage meters within the Segments View lack sufficient contrast.

1.4.12 Text Spacing (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.12 (Web)
  • 10.1.4.12 (Non-web document)
  • 11.1.4.12 (Open Functionality Software)
  • 11.1.4.12 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Web: The product supports the required text style properties without loss of content or functionality.

1.4.13 Content on Hover or Focus (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

  • 9.1.4.13 (Web)
  • 10.1.4.13 (Non-web document)
  • 11.1.4.13 (Open Functionality Software)
  • 11.1.4.13 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Web: Content which is triggered by hover or focus, such as tooltips, are dismissible, hoverable, and persistent.

Guideline 2.4 Navigable:

Provide ways to help users navigate, find content, and determine where they are.

Criteria

Conformance Level

Remarks and Explanations

2.4.5 Multiple Ways (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.5 (Web)
  • 10.2.4.5 (Non-web document) – Does not apply
  • 11.2.4.5 (Open Functionality Software) – Does not apply
  • 11.2.4.5 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: Users can locate web pages in the product through the navigation or search.

2.4.6 Headings and Labels (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.6 (Web)
  • 10.2.4.6 (Non-web document)
  • 11.2.4.6 (Open Functionality Software)
  • 11.2.4.6 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Headings and labels are descriptive in the product.

2.4.7 Focus Visible (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.4.7 (Web)
  • 10.2.4.7 (Non-web document)
  • 11.2.4.7 (Open Functionality Software)
  • 11.2.4.7 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Partially Supports

Web: Most focusable elements have a visible keyboard focus indicator. Exceptions include:

  • The help icon tooltip elements, Basic View and Code View tabs, and the tree view menus lack visual indication of keyboard focus.

Guideline 3.1 Readable:

Make text content readable and understandable.

Criteria

Conformance Level

Remarks and Explanations

3.1.2 Language of Parts (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.3.1.2 (Web)
  • 10.3.1.2 (Non-web document)
  • 11.3.1.2 (Open Functionality Software) – Does not apply
  • 11.3.1.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Content is only presented in one language at a time.

Guideline 3.2 Predictable:

Make Web pages appear and operate in predictable ways.

Criteria

Conformance Level

Remarks and Explanations

3.2.3 Consistent Navigation (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.3.2.3 (Web)
  • 10.3.2.3 (Non-web document) – Does not apply
  • 11.3.2.3 (Open Functionality Software) – Does not apply
  • 11.3.2.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: When navigational mechanisms are repeated in the product, such as the navigation bar, form controls and links, they occur in a consistent relative order.

3.2.4 Consistent Identification (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.3.2.4 (Web)
  • 10.3.2.4 (Non-web document) – Does not apply
  • 11.3.2.4 (Open Functionality Software) – Does not apply
  • 11.3.2.4 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: Components with the same functionality, navigation, buttons, form controls and links, are identified consistently.

Guideline 3.3 Input Assistance:

Help users avoid and correct mistakes.

Criteria

Conformance Level

Remarks and Explanations

3.3.3 Error Suggestion (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.3.3.3 (Web)
  • 10.3.3.3 (Non-web document)
  • 11.3.3.3 (Open Functionality Software)
  • 11.3.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: Where input errors are automatically detected, such as in form controls, suggestions for correction are provided to the user.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.3.3.4 (Web)
  • 10.3.3.4 (Non-web document)
  • 11.3.3.4 (Open Functionality Software)
  • 11.3.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Web: Supports

Web: The product does not process legal commitments or financial transactions or modify user-controllable data.

4.1.3 Status Messages (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.4.1.3 (Web)
  • 10.4.1.3 (Non-web document) – Does not apply
  • 11.4.1.3 (Open Functionality Software) – Does not apply
  • 11.4.1.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 - Does not applyy

Web: Supports

Web: The product does not have functionality that produces status messages.

Revised Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes: This table documents instances of equivalent facilitation or instances of functions not addressed by technical requirements. Responses which cite technical requirements are informative only.

Criteria

Conformance Level

Remarks and Explanations

302.1 Without Vision

Web: Partially Supports

Web: Most functions of the product are usable without vision. Exceptions include:

  • As noted in 1.1.1 Non-text Content, some images lack text alternatives.
  • As noted in 1.3.1 Info and Relationships, some visual information is not conveyed programmatically.
  • As noted in 2.1.1 Keyboard, some controls cannot be activated by keyboard users.
  • As noted in 2.4.3 Focus Order, tabbing sequence within the main navigation does not follow the reading order of the content.
  • As noted in 3.1.1 Language of Page, the product lacks a programmatically determinable language.
  • As noted in 3.2.2 On Input, radio buttons in the Create/Edit Destinations dialog automatically submit when changed by the user.
  • As noted in 4.1.2 Name, Role, Value, some controls lack programmatic indication of role or state.

302.2 With Limited Vision

Web: Partially Supports

Web: Most functions of the product are usable with limited vision. Exceptions include:

  • As noted in 1.4.3 Contrast (Minimum), text used in charts, graphs, certain error messages, some form control labels, and tabs lacks sufficient contrast.

302.3 Without Perception of Color

Web: Partially Supports

Web: Most functions of the product are usable without perception of color. Exceptions include:

  • As noted in 1.4.1 Use of Color, graphs and charts rely on colored lines for association with legend labels.

302.4 Without Hearing

Web: Supports

Web: The product does not require the use of hearing.

302.5 With Limited Hearing

Web: Supports

Web: The product does not require the use of hearing.

302.6 Without Speech

Web: Supports

Web: The product does not require the use of speech.

302.7 With Limited Manipulation

Web: Partially Supports

Web: Most functions of the product are usable with limited manipulation. Exceptions include:

  • As noted in 2.1.1 Keyboard, some controls cannot be activated by keyboard users.
  • As noted in 2.4.7 Focus Visible, the help icon tooltip in the Basic and Code View tabs and the left/right sidebar trees menus lack visible focus indication.

302.8 With Limited Reach and Strength

Web: Partially Supports

Web: The product is functional with limited reach and strength.

302.9 With Limited Language, Cognitive, and Learning Abilities

Web: Partially Supports

Web: Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform. The product provides consistent navigation, understandable naming conventions and icons that visually explain their purpose in supporting users with limited cognitive abilities. Exceptions include issues noted in 2.4.3 Focus Order, 3.1.1 Language of Page, and 3.2.2 On Input.

Chapter 4: Hardware

Notes: Not Applicable

Chapter 5: Software

Notes: Not Applicable

Chapter 6: Support Documentation and Services

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.

EN 301 549 Report

Notes:

Chapter 4: 4.2 Functional Performance Statements (FPS)

Notes: According to C.4 Functional Performance, this section is informative only.

Criteria

Conformance Level

Remarks and Explanations

4.2.1 Usage without vision

Web: Partially Supports

Web: Most functions of the product are usable without vision. Exceptions include:

  • As noted in 1.1.1 Non-text Content, some images lack text alternatives.
  • As noted in 1.3.1 Info and Relationships, some visual information is not conveyed programmatically.
  • As noted in 2.1.1 Keyboard, some controls cannot be activated by keyboard users.
  • As noted in 2.4.3 Focus Order, tabbing sequence within the main navigation does not follow the reading order of the content.
  • As noted in 3.1.1 Language of Page, the product lacks a programmatically determinable language.
  • As noted in 3.2.2 On Input, radio buttons in the Create/Edit Destinations dialog automatically submit when changed by the user.
  • As noted in 4.1.2 Name, Role, Value, some controls lack programmatic indication of role or state.

4.2.2 Usage with limited vision

Web: Partially Supports

Web: Parts of the product are functional for users with limited vision, but other parts are inaccessible to these users. These exceptions include:

  • As noted in 1.4.3 Contrast (Minimum), text used in charts, graphs, certain error messages, some form control labels, and tabs lacks sufficient contrast.
  • As noted in 1.4.10 Reflow, some pages cannot be viewed with small screens and zoom.
  • As noted in 1.4.11 Non-text Contrast, percentage meters within the Segments view and radio buttons within the Create/Edit Destinations popup lack sufficient contrast.

4.2.3 Usage without perception of colour

Web: Partially Supports

Web: Most functions of the product are usable without perception of color. Exceptions include:

  • As noted in 1.4.1 Use of Color, graphs and charts rely on colored lines for association with legend labels.

4.2.4 Usage without hearing

Web: Supports

Web: The product does not require the use of hearing.

4.2.5 Usage with limited hearing

Web: Supports

Web: The product does not require the use of hearing.

4.2.6 Usage without vocal capability

Web: Supports

Web: The product does not require the use of speech.

4.2.7 Usage with limited manipulation or strength

Web: Partially Supports

Web: Parts of the product are functional for users with limited manipulation, but other parts are inaccessible to these users. These exceptions include:

  • As noted in 2.1.1 Keyboard, some controls cannot be activated by keyboard users.
  • As noted in 2.4.7 Focus Visible, the help icon tooltip in the Basic and Code View tabs and the left/right sidebar trees menus lack visible focus indication.

4.2.8 Usage with limited reach

Web: Supports

Web: The product is functional with limited reach.

4.2.9 Minimize photosensitive seizure

Web: Supports

Web: The product does not contain flashing content.

4.2.10 Usage with limited cognition

Web: Partially Supports

Web: Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform. The product provides consistent navigation, understandable naming conventions and icons that visually explain their purpose in supporting users with limited cognitive abilities. Exceptions include issues noted in 2.4.3 Focus Order, 3.1.1 Language of Page, and 3.2.2 On Input.

4.2.11 Privacy

Web: Supports

Web: The product does not ask for or display legal, financial, or personal data.

Chapter 5: Generic Requirements

Notes:

Criteria

Conformance Level

Remarks and Explanations

5.1 Closed Functionality

Not Applicable

5.1.2.2-5.1.6.2 are not applicable for this product.

5.2 Activation of accessibility features

Not Applicable

The product does not have specific documented accessibility features. The product instead relies upon platform accessibility features.

5.3 Biometrics

Not Applicable

The product does not use biological characteristics for user identification or for control of the product.

5.4 Preservation of accessibility information during conversion

Not Applicable

The product is not an authoring tool.

5.5.1 Means of operation

Not Applicable

The product has only non-mechanical operable parts, such as on-screen buttons, which do not require grasping, pinching, or twisting of the wrist to operate.

5.5.2 Operable parts discernibility

Partially Supports

The product has only non-mechanical operable parts, such as on-screen buttons. Most operable parts have an accessible name which enables them to be discernible without user vision. Exceptions include:

  • Some graphical on-screen buttons do not have an accessible name.

5.6.1 Tactile or auditory status

Not Applicable

The product does not have locking or toggle controls.

5.6.2 Visual status

Not Applicable

The product does not have locking or toggle controls.

5.7 Key repeat

Not Applicable

The product relies on platform software to turn off or adjust key repeat.

5.8 Double-strike key acceptance

Not Applicable

The product does not provide a keyboard or keypad.

5.9 Simultaneous user actions

Supports

The product relies on platform software features, such as Sticky Keys, to ensure simultaneous user actions are not required.

Chapter 6: ICT with Two-Way Voice Communication

Notes: Not Applicable

Chapter 7: ICT with Video Capabilities

Notes: Not Applicable

Chapter 8: Hardware

Notes: Not Applicable

Chapter 9: Web

Notes: See WCAG 2.x section.

Chapter 10: Non-web Documents

Notes: Not Applicable

Chapter 11: Software

Notes: Not Applicable

Chapter 12: Documentation and Support Services

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: Not Applicable

Voluntary Product Accessibility Template® and VPAT® are a registered trademark of Information Technology Industry Council (ITI)