Adobe Accessibility Conformance Report International Edition
(Based on VPAT® Version 2.5)
Product Information
Name of Product/Version: Adobe Admin Console
Report Date: 03/20/2024
Product Description: The Adobe Admin Console is the front door to Adobe Cloud subscription. Based in Cloud Technology, the Admin Console product is horizontal to all Cloud products. The Adobe Admin Console is a central location for managing the Adobe entitlements across a customer organization.
Contact Information: access@adobe.com
Notes: This report was created by Deque Systems Inc. upon completion of an accessibility evaluation performed in the month of February 2024.
Evaluation Methods Used: Product testing involved use of leading assistive technology, such as screen readers, screen magnifiers, and speech recognition software, as well use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.
Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standard/guidelines:
Standard/Guideline |
Included In Report |
---|---|
Level A (Yes) Level AA (Yes) Level AAA (No) |
|
Level A (Yes) Level AA (Yes) Level AAA (No) |
|
Level A (No) Level AA (No) Level AAA (No) |
|
(Yes) |
|
(Yes) |
Terms
The terms used in the Conformance Level information are defined as follows:
- Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
- Partially Supports: Some functionality of the product does not meet the criterion.
- Does Not Support: The majority of product functionality does not meet the criterion.
- Not Applicable: The criterion is not relevant to the product.
- Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG Level AAA criteria.
WCAG 2.1 Report
Tables 1 and 2 also document conformance with:
- EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation.
- Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.
Note: When reporting on conformance with the WCAG 2.1 Success Criteria, the criteria are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.
Table 1: Success Criteria, Level A
Notes:
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.1.1 Non-text Content (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Web: Partially Supports |
Web: The product provides sufficient text alternatives for most instances of functional and informative images. Exceptions include:
|
1.2.1 Audio-only and Video-only (Prerecorded) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The product does not contain prerecorded audio-only or video-only media. |
1.2.2 Captions (Prerecorded) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The product does not contain prerecorded synchronized media. |
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The product does not contain prerecorded video content that would require audio description or a media alternative. |
1.3.1 Info and Relationships (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Web: Partially Supports |
Web: Most visual structure and relationship information is not provided through element semantics or object information or are available in text. Examples include:
|
1.3.2 Meaningful Sequence (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Web: Partially Supports |
Web: The product presents most content in a meaningful sequence.
|
1.3.3 Sensory Characteristics (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Web: Supports |
Web: Instructions do not rely solely on sensory characteristics. |
1.4.1 Use of Color (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Web: Partially Supports |
Web: Most of the functions of the product do not convey information through color alone. Exceptions include:
|
1.4.2 Audio Control (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The product does not contain audio that plays automatically. |
2.1.1 Keyboard (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Web: Partially Supports |
Web: Most product functionality can be operated through a keyboard interface. Exceptions include:
|
2.1.2 No Keyboard Trap (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Web: Supports |
Web: The product does not include keyboard traps. |
2.1.4 Character Key Shortcuts (Level A 2.1 and 2.2) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Web: Supports (Not Applicable) |
Web: The product does not provide character key shortcuts. |
2.2.1 Timing Adjustable (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The product does not include time limits. |
2.2.2 Pause, Stop, Hide (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The product does not include elements which move, blink, scroll, or auto-update. |
2.3.1 Three Flashes or Below Threshold (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The product does not contain flashing content. |
2.4.1 Bypass Blocks (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Web: Supports |
Web: The product provides Skip link, headings which allows users to bypass repeated blocks. |
2.4.2 Page Titled (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Web: Partially Supports |
Web: Most of the titles of pages describe their purpose. Exceptions include:
|
2.4.3 Focus Order (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Web: Partially Supports |
Web: Most components receive focus in a meaningful order. Exceptions include:
|
2.4.4 Link Purpose (In Context) (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Web: Partially Supports |
Web: Most of the links have a purpose that can be determined from the link text alone or from the programmatic context of the link. Exceptions include:
|
2.5.1 Pointer Gestures (Level A 2.1 and 2.2) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Web: Supports (Not Applicable) |
Web: The product does not rely on multipoint or path-based gestures. |
2.5.2 Pointer Cancellation (Level A 2.1 and 2.2) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Web: Supports |
Web: Product functions that use a single pointer are completed when the user releases the pointer. |
2.5.3 Label in Name (Level A 2.1 and 2.2) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Web: Partially Supports |
Web: In most product functions, accessible names of controls contain the text of their visible labels. Exceptions include:
|
2.5.4 Motion Actuation (Level A 2.1 and 2.2) Also applies to: EN 301 549 Criteria
Revised Section 508 – Does not apply |
Web: Supports (Not Applicable) |
Web: The product does not have functionality operated by device motion or user motion. |
3.1.1 Language of Page (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Web: Supports |
Web: The language is programmatically determinable within the product. |
3.2.1 On Focus (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Web: Supports |
Web: Components do not initiate a change of context when focused. |
3.2.2 On Input (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Web: Supports |
Web: Changes of context do not occur automatically on user input. |
3.3.1 Error Identification (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Web: Partially Supports |
Web: Most input errors are identified and described to the users in text. Exceptions include:
|
3.3.2 Labels or Instructions (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Web: Partially Supports |
Web: Labels are provided for most of the fields. Exceptions include:
|
4.1.1 Parsing (Level A) Also applies to: WCAG 2.0 and 2.1 – Always answer “Supports” WCAG 2.2 (obsolete and removed) - Does not apply EN 301 549 Criteria
Revised Section 508
|
Supports |
For the WCAG 2.0, 2.1, EN 301 549, and Revised 508 Standards, the September 2023 errata update indicates this criterion is always supported. See the WCAG 2.0 Editorial Errata and the WCAG 2.1 Editorial Errata. This criterion was removed from WCAG 2.2. |
4.1.2 Name, Role, Value (Level A) Also applies to: EN 301 549 Criteria
Revised Section 508
|
Web: Partially Supports |
Web: User interface components at most of the places do not provide programmatic name, role, state, or value information. Examples include:
|
Table 2: Success Criteria, Level AA
Notes:
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
1.2.4 Captions (Live) (Level AA)
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The product does not contain live synchronized media. |
1.2.5 Audio Description (Prerecorded) (Level AA)
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The product does not contain prerecorded video content that would require audio description. |
1.3.4 Orientation (Level AA 2.1 and 2.2)
Revised Section 508 – Does not apply |
Web: Supports |
Web: Content does not restrict its view and operation to a single display orientation. |
1.3.5 Identify Input Purpose (Level AA 2.1 and 2.2)
Revised Section 508 – Does not apply |
Web: Partially Supports |
Web: Most input fields in the product do not collect information about the user. However, some input fields collect information about the user and do not programmatically convey their purpose. Exceptions include
|
1.4.3 Contrast (Minimum) (Level AA)
Revised Section 508
|
Web: Partially Supports |
Web: Most text meets minimum contrast requirements. Exceptions include:
|
1.4.4 Resize text (Level AA)
Revised Section 508
|
Web: Partially supports |
Web: Most text can be resized using browser zoom, but content and functionality is lost in some product functions. Exceptions include:
|
1.4.5 Images of Text (Level AA)
Revised Section 508
|
Web: Supports |
Web: The product uses text instead of images of text, except for branding elements that are considered essential. |
1.4.10 Reflow (Level AA 2.1 and 2.2)
Revised Section 508 – Does not apply |
Web: Partially Supports |
Web: At the required width of 320 CSS pixels, most content is presented without loss of information or functionality, and without requiring scrolling in two dimensions. Exceptions include:
|
1.4.11 Non-text Contrast (Level AA 2.1 and 2.2)
Revised Section 508 – Does not apply |
Web: Partially Supports |
Web: Most meaningful non-text content elements have sufficient contrast. Exceptions include:
|
1.4.12 Text Spacing (Level AA 2.1 and 2.2)
Revised Section 508 – Does not apply |
Web: Partially Supports |
Web: Most functions of the product support the required text style properties without loss of content or functionality. Exceptions include:
|
1.4.13 Content on Hover or Focus (Level AA 2.1 and 2.2)
Revised Section 508 – Does not apply |
Web: Partially Supports |
Web: In most product functions, content does not become visible and then hidden in response to pointer hover or keyboard focus. Exceptions include:
|
2.4.5 Multiple Ways (Level AA)
Revised Section 508
|
Web: Supports |
Web: Multiple ways are available to find other pages on the site. |
2.4.6 Headings and Labels (Level AA)
Revised Section 508
|
Web: Partially Supports |
Web: Most of the Headings and labels are descriptive. Exceptions include:
|
2.4.7 Focus Visible (Level AA)
Revised Section 508
|
Web: Supports |
Web: The keyboard focus indicator is visible by default. |
3.1.2 Language of Parts (Level AA)
Revised Section 508
|
Web: Partially Supports |
Web: Most of the Change of language for passages or phrases can be programmatically determined. Exceptions include:
|
3.2.3 Consistent Navigation (Level AA)
Revised Section 508
|
Web: Supports |
Web: When navigational mechanisms are repeated in the product, they occur in a consistent relative order. |
3.2.4 Consistent Identification (Level AA)
Revised Section 508
|
Web: Supports |
Web: Components with the same functionality are identified consistently. |
3.3.3 Error Suggestion (Level AA)
Revised Section 508
|
Web: Supports |
Web: Where input errors are automatically detected, the error is identified, and an error message is suggested to fix. |
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Revised Section 508
|
Web: Supports (Not Applicable) |
Web: The product does not process legal commitments or financial transactions and does not modify user-controllable data. |
4.1.3 Status Messages (Level AA 2.1 and 2.2)
Revised Section 508 – Does not apply |
Web: Partially Supports |
Web: When status messages do not receive focus, the product does not provide the dynamic update to the assistive technology. Exceptions include:
|
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
302.1 Without Vision |
Web: Partially Supports |
Web: Most of web functions are usable without vision. Exceptions include:
|
302.2 With Limited Vision |
Web: Partially Supports |
Web: Most of the web functions are usable with limited vision. Exceptions include:
|
302.3 Without Perception of Color |
Web: Partially Supports |
Web: Most of the web functions are usable with limited or no perception of color. Exceptions include:
|
302.4 Without Hearing |
Web: Partially Supports |
Web: Most functionality is usable without hearing. Exceptions include:
|
302.5 With Limited Hearing |
Web: Partially Supports |
Web: Most functionality is usable with limited hearing. Exceptions include:
|
302.6 Without Speech |
Web: Not Applicable |
Web: The product does not require the use of speech or other vocal output. |
302.7 With Limited Manipulation |
Web: Partially Supports |
Web: Most of the web functions are usable with limited manipulation. Exceptions include:
|
302.8 With Limited Reach and Strength |
Web: Supports |
Web: All the web functions are usable with limited reach and Strength. |
302.9 With Limited Language, Cognitive, and Learning Abilities |
Web: Partially Supports |
Web: Most of the web functions are usable with limited language, cognitive, and learning abilities. Exceptions include:
|
Chapter 4: Hardware
Notes: The ICT covered by this report is not hardware. As such, the requirements of this chapter do not apply.
Chapter 5: Software
Notes: Not Applicable
Chapter 6: Support Documentation and Services
Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
4.2.1 Usage without vision |
Web: Partially Supports |
Web: Most of web functions are usable without vision. Exceptions include:
|
4.2.2 Usage with limited vision |
Web: Partially Supports |
Web: Most of the web functions are usable with limited vision. Exceptions include:
|
4.2.3 Usage without perception of colour |
Web: Partially Supports |
Web: Most of the web functions are usable with limited or no perception of color. Exceptions include:
|
4.2.4 Usage without hearing |
Web: Partially Supports |
Web: Most functionality is usable without hearing. Exceptions include:
|
4.2.5 Usage with limited hearing |
Web: Partially Supports |
Web: Most functionality is usable with limited hearing. Exceptions include:
|
4.2.6 Usage with no or limited vocal capability |
Web: Not Applicable |
The product does not require the use of speech or other vocal output. |
4.2.7 Usage with limited manipulation or strength |
Web: Partially Supports |
Web: Most of the web functions are usable with limited manipulation or strength. Exceptions include:
|
4.2.8 Usage with limited reach |
Web: Partially Supports |
Web: Most of the web functions are usable with limited reach. Exceptions include:
|
4.2.9 Minimize photosensitive seizure triggers |
Web: Supports (Not Applicable) |
Web: The web pages do not contain flashing content or media. |
4.2.10 Usage with limited cognition, language or learning |
Web: Partially Supports |
Web: Most of the web functions are usable with limited language, cognitive, and learning abilities.
|
4.2.11 Privacy |
Web: Not Applicable |
Web: The web does not provide any privacy features. |
Chapter 5: Generic Requirements
Notes:
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
5.1 Closed Functionality |
Heading cell – no response required |
Heading cell – no response required |
5.1.2 General |
Heading cell – no response required |
Heading cell – no response required |
5.1.2.1 Closed functionality |
See 5.2 through 13 |
See information in 5.2 through 13 |
5.1.2.2 Assistive technology |
See 5.1.3 through 5.1.6 |
See information in 5.1.3 through 5.1.6 |
5.1.3 Non-visual access |
Heading cell – no response required |
Heading cell – no response required |
5.1.3.1 Audio output of visual information |
Not Applicable |
The product does not have closed functionality. |
5.1.3.2 Auditory output delivery including speech |
Not Applicable |
The product does not have closed functionality. |
5.1.3.3 Auditory output correlation |
Not Applicable |
The product does not have closed functionality. |
5.1.3.4 Speech output user control |
Not Applicable |
The product does not have closed functionality. |
5.1.3.5 Speech output automatic interruption |
Not Applicable |
The product does not have closed functionality. |
5.1.3.6 Speech output for non-text content |
Not Applicable |
The product does not have closed functionality. |
5.1.3.7 Speech output for video information |
Not Applicable |
The product does not have closed functionality. |
5.1.3.8 Masked entry |
Not Applicable |
The product does not have closed functionality. |
5.1.3.9 Private access to personal data |
Not Applicable |
The product does not have closed functionality. |
5.1.3.10 Non-interfering audio output |
Not Applicable |
The product does not have closed functionality. |
5.1.3.11 Private listening volume |
Not Applicable |
The product does not have closed functionality. |
5.1.3.12 Speaker volume |
Not Applicable |
The product does not have closed functionality. |
5.1.3.13 Volume reset |
Not Applicable |
The product does not have closed functionality. |
5.1.3.14 Spoken languages |
Not Applicable |
The product does not have closed functionality. |
5.1.3.15 Non-visual error identification |
Not Applicable |
The product does not have closed functionality. |
5.1.3.16 Receipts, tickets, and transactional outputs |
Not Applicable |
The product does not have closed functionality. |
5.1.4 Functionality closed to text enlargement |
Not Applicable |
The product does not have closed functionality. |
5.1.5 Visual output for auditory information |
Not Applicable |
The product does not have closed functionality. |
5.1.6 Operation without keyboard interface |
Heading cell – no response required |
Heading cell – no response required |
5.1.6.1 Closed functionality |
See 5.1.3.1 through 5.1.3.16 |
See information in 5.1.3.1 through 5.1.3.16 |
5.1.6.2 Input focus |
Not Applicable |
The product does not have closed functionality. |
5.1.7 Access without speech |
Not Applicable |
The product does not have closed functionality. |
5.2 Activation of accessibility features |
Not Applicable |
The product does not have specific documented accessibility features. |
5.3 Biometrics |
Not Applicable |
Biometrics are not used to access or use the website. |
5.4 Preservation of accessibility information during conversion |
Not Applicable |
The product does not convert content. |
5.5 Operable parts |
Heading cell – no response required |
Heading cell – no response required |
5.5.1 Means of operation |
Not Applicable |
The product has only non-mechanical operable parts, such as on-screen buttons, which do not require grasping, pinching, or twisting of the wrist to operate. |
5.5.2 Operable parts discernibility |
Partially Supports |
The product has only non-mechanical operable parts, such as on-screen buttons. Most operable parts have an accessible name which enables them to be discernible without user vision. Exceptions are noted in 1.3.1 Info and Relationships, 2.4.6 Headings and Labels and 4.1.2 Name, Role, Value. |
5.6 Locking or toggle controls |
Heading cell – no response required |
Heading cell – no response required |
5.6.1 Tactile or auditory status |
Not Applicable |
Tactile or auditory status is not included in the product. |
5.6.2 Visual status |
Supports |
The visual status of controls is discernible in the product. |
5.7 Key repeat |
Not Applicable |
Key repeat functionality is not found in the product. |
5.8 Double-strike key acceptance |
Not Applicable |
Double -strike key acceptance is not found in the product. |
5.9 Simultaneous user actions |
Not Applicable |
The product does not require simultaneous user actions to achieve any functionality. |
Chapter 6: ICT with Two-Way Voice Communication
Notes: Not Applicable
Chapter 7: ICT with Video Capabilities
Notes: Not Applicable
Chapter 8: Hardware
Notes: The ICT covered by this report is not hardware. As such, the requirements of this chapter do not apply.
Chapter 9: Web (see WCAG 2.1 section)
Notes:
Chapter 10: Non-Web Documents
Notes: Not Applicable
Chapter 11: Software
Notes: Not Applicable
Chapter 12: Documentation and Support Services
Notes:
Criteria |
Conformance Level |
Remarks and Explanations |
---|---|---|
12.1 Product documentation |
Heading cell – no response required |
Heading cell – no response required |
12.1.1 Accessibility and compatibility features |
Not Applicable |
There are no accessibility and compatibility feature present to be documented. |
12.1.2 Accessible documentation |
See WCAG 2.1 section |
See information in WCAG 2.1 section |
12.2 Support Services |
Heading cell – no response required |
Heading cell – no response required |
12.2.2 Information on accessibility and compatibility features |
Not Applicable |
Information on accessibility and compatibility features are not provided. |
12.2.3 Effective communication |
Support |
The web pages contain effective communication, and the effective communication support for the individuals with disabilities. |
12.2.4 Accessible documentation |
See WCAG 2.1 section |
See information in WCAG 2.1 section |
Chapter 13: ICT Providing Relay or Emergency Service Access
Notes: Not Applicable